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The Residence at North Ridge
5500 Boone Ave, New Hope, MN 55428
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Reviews of The Residence at North Ridge in New Hope, Minnesota
2.12
(8 reviews)
Facility
2.6
Staff
3.0
Food
2.4
Activities
3.4
Value
2.1
Koss Family
1
|
April 14, 2021
Please please do your research. My mom was at the Residence at North Ridge in New Hope. They are understaffed, provide inconsistent care, and managed my mother’s care plan (memory care resident) through her vs communicating with her family/POAs. Following my mom’s death, our claim confirmed negligence at this facility. This information is available on the State’s complaint/compliance website. If you ask leaders at this site, they believe they delivered adequate care. Her hospitalization prior to her death last fall revealed pressure sores, a pulmonary embolism, and pneumonia. Which we were never told about.
blessedup240!
5
|
December 2, 2020
I love living here! All of the aides are so nice to me- People are so friendly!! Its a pleasure keeping my beautiful apartment clean and tidy. I love everything about this place. I prayed so much asking God to put me in a safe place and He did. I feel so safe and cared for.
just un-believable
1
|
March 30, 2020
What was for dinner last night ? A piece of bloody raw chicken and boiled mushy cauliflower. Just so you know, this was one of the better meals that they have served.
Timon1
1
|
March 1, 2020
Avoid The Residence at North Ridge assisted living. They have gone through at least 3 executive directors in the past year that I know of, and the job posting is up again. I don't know the root cause of the issues, but they are obviously lacking in leadership. Since my loved one moved in to North Ridge, there has been inconsistency in receiving the care needed, including missed meals and showers, medicine errors, lack of response to the call buttons, and more. Visit this website to read complaints and documented violations over the past year for this facility. I wish our family had known about this site before moving our loved one here. https://www.health.state.mn.us/facilities/regulation/ohfc/index.html Food is just ok. There aren't any options for diabetics, not even dessert alternatives. Hot food is often lukewarm, and cold food on the same plate as the entree is warm due to the heat lamps the plates sit under. Warm potato salad is not amazing. Staff members are pleasant and caring and the activities director does a great job! But she can't make up for the neglect and maltreatment occurring overall in the facility. In talking with others, this is the norm for the residents who live here. I feel sorry for residents who don't have family to advocate for them.
pissed daughter
1
|
February 9, 2020
the food is largely disgusting -meat is overcooked vegies are mushy. the food is not spiced. dirty dining room and dirty dishes on the table. un-clean servers. poorly maintained apartments. dripping faucets, leaks in the ceiling, leaking old windows. unauthorized staff entering apartments. revolving management - constantly. no notice on rent increases. the facility was "re-modeled" with the cheapest of everything. don't let your parents live here. really.
Tawn
4
|
November 15, 2019
I had been really happy with The Residence at North Ridge until recently. My dad is 95 years and he lost one leg about three years ago, and then he got a sore on his good leg. He had a nurse come up to look at it. She was going to call to make an appointment with his doctor. Well, the doctor finally got a hold of me, but the nurse never even got back to my dad. She had left for the day! When you're that old, you can get sepsis very quickly, but the nurse didn't get back to him. I talked to another nurse there and she helped me a lot. I told her I was pretty ticked about it because that's just not right. My dad was waiting for three hours for the nurse to get back to him. So that part I'm not happy with. The food is just fine there. Everybody else has been fine, but it is just that one nurse. There are tons of activities. Everything is great. It is just the negligence of that one nurse, otherwise he is happy there. It seems to be a better value for the money because he is in a studio apartment. The place is nice; I would be happy living there.
9
1
|
July 29, 2019
The food is terrible and consists mostly of potatoes and rice. It seems as though they have a new cook start every other week. The service crew in the dining room have no idea what they are doing. They put their fingers in the water when they are bringing the glasses. The glasses and silverware are covered with hard water stains. My mother won't use them. The food portions have decreased by 1/3 in the last 2 years. Many residents cannot sleep in their bedrooms because their windows leak. They have been promised new windows for the last 10 years - never happened. I know of water leaks and mold that are not fixed - they are just painted over. New carpet was installed and there are edges all over the floors where the carpet is loose. Such a tripping hazard. Residents routinely have their doors opened by staff in the middle of the night because they are going into the incorrect resident's apartment. This happens to many residents even though they report it over and over again.
Christine
3
|
July 22, 2019
The Residence at North Ridge's apartment was small, not very well-lit, and not a lot of sunlight. They were clean and seemed to be well-kept, but the atmosphere was like they don't encourage activities or independence. I walked in there and went "Oh my God, this is where you go to die." It was just like an old-fashioned nursing home that nobody wanted to go to. The dining room was also kind of dark and depressing. The staff we spoke with was very friendly andaccommodating.
What you can do with Caring
Costs for The Residence at North Ridge in New Hope, Minnesota
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,780
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$1,495
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,500
Starting Price
Services and Amenities of The Residence at North Ridge in New Hope, Minnesota
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: Memory Care is all inclusive
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do not offer companion suites
General
- Resident Capacity: 195
- Minimum Age: 55
- Pets Allowed: Small pets allowed
About The Residence at North Ridge in New Hope, Minnesota
We know finding a senior living community that meets all of your needs or the needs of someone you care for can be overwhelming, sometimes even a little bit complicated. Our goal is to assist you and your family during your search, no matter what stage of the process you are in.
Independent Living
We’re pleased to offer Independent Living at our community, where you’ll find options to help you make the most of your retirement years. As an independent living resident, you will enjoy the convenience of restaurant-style dining and the added options of housekeeping, laundry, transportation services and much more.
Community Features
- 24/7 Receptionist
- Apartment / Building Maintenance
- All Utilities, including Local Phone
- Laundry Rooms on each floor
- Housekeeping available
- Satellite TV provided; Cable TV available
- Wireless Internet Access
- Shared Computer with Internet Access
- Live 2B Healthy on-site fitness classes
- Pull-cord and Emergency Response System
- Salon / Barber Shop
- On-site Podiatry, Vision, Hearing, and Dental Care
- Dining Room and Chef-prepared Meals
- Gift Shop
- Library
- Exercise Equipment
- Game Room
- Weekly outings, family nights and special events
- Activity and Party Room
- Gazebo and Patio Space
- Family / Meditation Room
- Spiritual Care
- Social Programs and Events
- Community Chorus
- Intergenerational Activities
- Health Topic Presentations
- Respite Apartment available
Assisted Living
The Assisted Living option at our community provides a supportive environment where you can live the lifestyle you desire. For those tasks you may need a little help with, daily assistance is available. Whether it’s taking medication, showering, or doing laundry, our wide range of services and care packages can positively impact the quality of life, health, and safety.
Community Features
Assisted Living at our community comes with many benefits and options including:
- Customizable Care and Services Packages
- 24/7 Receptionist
- Apartment/Building Maintenance
- Satellite TV provided; Cable TV available
- Wireless Internet Access
- Shared Computer with Internet Access
- Pull-cord and Emergency Response System
- Live 2B Healthy on-site fitness classes
- Beauty Salon / Barber Shop
- On-site Podiatry, Vision, Hearing and Dental Care
- Dining Room and Chef-prepared Meals
- Gift Shop
- Library
- Exercise Equipment
- Game Room
- Activity and Party Room
- Gazebo and Patio Space
- Family / Meditation Room
- Spiritual Care
- Social Programs and Events
- Intergenerational Activities
- Health Topic Presentations
Memory Care
Our Memory Care program is designed to meet the needs of individuals who have cognitive challenges resulting from Alzheimer’s, dementia, or accident. The program utilizes a person-centered approach that helps create feelings of belonging and purpose for each resident. We believe maintaining identity and a strong sense of self comes from living a life filled with meaning and purpose. Residents in our Memory Care program enjoy a secure environment where they can safely engage in activities such as gardening and kitchen work along with other tasks that provide the opportunity to use everyday skills.
MEMORY CARE
If cognitive impairment is becoming a concern, Mission Health’s Memory Care Program offers a safe residential solution. Memory care is a distinct form of care that caters specifically to patients with Alzheimer’s disease, dementia, and other types of memory problems.
New Beginnings.
At our community, we offer secure, comfortable, and easy-to-navigate living areas along with daily care and activities provided by staff who are specially trained to assist people with dementia or impaired cognition. Our Memory Care teams are dedicated to stimulating the memories and senses of our residents through meaningful interactions and activities.
Creating an atmosphere of freedom, by offering an environment that is safe and encourages mobility
Offering music-led therapy programming
Providing social, spiritual, and recreational memory-focused programs to encourage interaction
Encouraging communication with family members on an ongoing basis by providing support groups and programs that promote family involvement
Offering on-site physical, occupational and speech therapy services
To determine and design the most personalized and effective program possible, we conduct a formal, pre-move in assessment for each individual to determine the appropriate level of care and services.
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Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$1,495/mo
Care Types
Assisted Living, Independent Living, Memory Care
Bedroom Type
one bedroom apartment, three bedroom apartment
Starting Price
$7,250/mo
Care Types
Assisted Living
