Norris Square

Norris Square was very nice. My mom was there for five years (not always in memory care). I was there two or three times a week. I never ever saw anything there that made me question anything about the kindness and the goodness of the staff or the cleanliness. The people there really loved what they're doing and do a really good job. The last time I physically was in there was about a year and a half ago. I visited a friend then. They have church and Bible studies. They have a library, and they have a movie theater. They have entertainment quite regularly. Every month they do a celebration of everyone that lives there for their birthdays. They always have really fun entertainment for them. They also did outings. They just have a really good activity director, who does amazing things. I've had many meals there over the years, and the food was OK for them. They're bland because they're cooking for elderly with dietary needs and stuff. They always had great variety. They had a menu like a restaurant. My friend thought the value for money was great. It's because she felt like the staff went over and above taking care of them, checking on them, and doing things for them. I saw that with my mom, who started out in independent. Then she went into assisted, and then went into memory care. The staff really made them feel like they're so important. My friend thought the value for her money was topnotch.

We chose to move my dad into Norris Square because of their security. Rooms that were better insulated against the weather, and the amenities were more updated. The move-in process went great. We did not have any problems with it. The staff seemed friendly and attentive too. I like the 24 hour security, the cleanliness, and the up-to-dateness of the facility. They also have yoga classes, a movie theater, exercise classes, cards, bingo, trivia, and all that stuff. He is selective with the food so far. He likes some of it; some he does not.

I will give Norris Square the highest rating possible. I love everything about it. I would highly recommend it. The staff is always helpful and friendly, and the food is wonderful. Residents can go and eat anytime they want, which is nice. The residents were playing Bingo when we were touring. There was another room where one of the residents was having a small birthday party with family. They have daytrips, watch movies, and go to different church services. They have a large library and a chapel. The memory care that I looked at is very secure and the rooms are beautiful. The price was $300 more than what it cost to live in a plain, ugly room at the other facility, but their room was a full 1-bedroom apartment.