Friendship Village of Bloomington

Pat11

My husband and I toured Friendship Village of Bloomington. What I like best about it is the lady who was showing us around. She was fantastic. She answered all our questions very truthfully. I like the apartment, especially the one with the den. It was beautiful. My husband and I liked the fact that there were 300 people there or so, which meant there were lots of choices and things going on, and lots of activities. But the price was quite hefty for us to carry. It seemed like the people there were all traveling like they had a map of where they all traveled. All of them were going all over the world, and we don't travel. She took us out to eat. The food was great and the place was clean.

Provider Response

Pat417

My mother was at Friendship Village of Bloomington. She was there for rehab. It is a new facility, it's beautiful, and it's terrific. The room was fairly big. The staff was good. They had meetings once a week or once every other week. Now and then you could catch somebody and ask them how she was doing. Finally, in the end, they said, "She's got about ten days and she'll be out of here." I had ten days to get her up and moving. The staff was all friendly except for the social worker she had. She didn't communicate very well. She was supposed to be calling you back but she never did. They didn't have too many activities because it's a nursing facility. They just stayed in their rooms. She had a broken or cracked leg, so she didn't do much. She had physical therapy and occupational therapy. The food looked good. However, they gave her spinach, it is a big leaf and nobody bothered cutting things up for her, so she had to figure out how to eat it herself or eat it with her fingers. That's kind of a crummy way to eat a salad. They didn't serve it according to people who needed help. It was all under insurance so it didn't cost me anything, but after that, it was going to be $203 a day.

Provider Response

drjanec

My father was at Friendship Village for 4 years. He started in Independent Living, then moved to Assisted Living, then moved to Memory Care. Independent Living was a good experience … good food, nice resident interactions, personal trainers. Assisted Living was an OK experience. Memory care was a “poor” experience. FV staff seemed understaffed and undertrained. I became so concerned that I put together a 50-line-item spreadsheet and had twice-monthly calls with FV to ensure accountability and follow-up. (IMHO, I should not have had to micro-manage FV like this). And the last 48 hours of my father’s life broke my heart in how it was handled by FV staff. Lots of detail here, but they did not handle it per my instructions nor my father’s wishes. There were some bright spots with FV employees who were exceptional (the trainer, the chaplain, some aides). One thing we did that made FV bearable was hiring augmented (from outside FV) staff to shore up for the undertrained FV employees.

Provider Response

George

Friendship Village of Bloomington was a very nice community. The facilities were top-notch. It's an expensive community. It's top of the line. Just from my observations, it's very nice. The staff was all very nice. They're excellent. The apartments were very nice. There's a lot of flexibility. They will do some custom modifications to the facility for you and your apartments. They just really are a first-class operation, but they're expensive. I haven't tried the dining area, we observed them, and it looked nice and adequate.

Provider Response

Martha841458

Friendship Village of Bloomington offered lots of services. It had pretty much everything you could ever want, like meals, beautiful facilities, a library, and gardens. Everything was just lovely. There were medical people on staff. As a facility, it was wonderful, clean, and well-kept. The staff was very helpful. The place was a little bit expensive.

Visitor728867

We picked Friendship Village because of continuous care. We are familiar with this place because we have some friends out there. Their facilities are excellet. They unfortunately don’t have a lot of balconies. We like to be able to sit outside. But they have some really nice sitting areas between the buildings. Everything is excellent. The rooms seem to be adequate or better than that in terms of size. We didn’t taste the food, but the dining room looked excellent. They have a new pool and new athletic facility, but I’m not interested in them.