Royal Oak House

Offers Assisted Living, Independent Living, and Memory Care

13 Reviews
1900 N. Washington Ave., Royal Oak, MI 48073
Call (800) 385-2527
Royal Oak House (800) 385-2527

Reviews of Royal Oak House

13 Reviews Write a review
Food
(2 Reviews)
Staff
(4 Reviews)
Facility
(4 Reviews)
Activities
(3 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for Royal Oak House

May 25, 2012

By mab91284

I am a friend or relative of a resident

It was a very nice living facility to visit. The building itself is in great shape, they are doing a great job keeping up on it. I did not stay long so I did not see every single thing that goes on there. The staff was very kind and helping. The nurse that came to her house was very nice and help and even asked did we need anything. I would recomed this living facility to a friend or family member. I would love to live there when I am old and need help, knowing how they take care of there tenents. I would like to visit the living facitity again for a long period of time to see everything thats goes on there, ut my grandmother states that they are very good to her, and everything she need is rite there on site. I even noticed they had a salon for cutting hair also. Very nice place.

Provider Response

Dear mab91284,

Thank you for recommending American House Royal Oak to any of your friends or family members, and for keeping us in mind for yourself in the future! I appreciate that you noticed how helpful our staff members are, and how they truly care for our residents. And it is great to hear that your grandmother is enjoying herself "” and the salon! We find many of our residents enjoy the convenience of having it right there. If you have any suggestions or would like to just stop in to say hello, my door is always open!

Sincerely, Chris Laymac, Executive Director 248-585-2550

January 08, 2012

By Social Worker # 1

I visited this facility

I think that Royal Oak Manor is an excellent choice for placement for someone that prefers to live independently and who is looking for an Independent living apartment for themselves, a friend or even a family member. Royal Oak Manor is located in Downtown Royal Oak; Mi is beautifully landscaped, structured and maintained. The surrounding neighborhoods are also beautifully landscaped quiet and have an array of eye catching restaurants, shopping stores, Farmers Market, churches, etc. This independent living apartment building is affordable and low income for individuals that are on a low budget or fixed income. This is a beautiful affluent neighborhood it is also very safe and secured with 0% crime rate in the area or the surrounding areas as well. Royal Oak Manor is in a beautiful friendly quiet elegant, affluent senior friendly community it is also newly renovated interior and exterior. It has 244 units' efficiencies' and one bedroom apartments. It is also safe, secure, comfortable and affordable. Their residents work together as team members and their residents are also team and task oriented. Their residents take active part in managing their apartment building themselves. Their senior community is friendly, loving, and socially I think that Royal Oak Manor is an excellent choice for placement for someone that prefers to live independently and who is looking for an Independent living apartment for themselves, a friend or even a family member. Royal Oak Manor is located in Downtown Royal Oak; Mi is beautifully landscaped, structured and maintained. The surrounding neighborhoods are also beautifully landscaped quiet and have an array of eye catching restaurants, shopping stores, Farmers Market, churches, etc. This independent living apartment building is affordable and low income for individuals that are on a low budget or fixed income. This is a beautiful affluent neighborhood it is also very safe and secured with 0% crime rate in the area or the surrounding areas as well. RoyalI would rank Royal Oak Manor in Berkley Michigan; a fives stars rating for their expertise and excellence for affordable rating affluent senior living life styles. .

Provider Response

Dear Social Worker #1: Thank you so much for taking the time to write your thoughts on Royal Oak Manor. We are so glad you liked your visit and that you think it is a five-star establishment. We work hard to maintain a top-notch home for our residents and we're glad you enjoyed your time there! Regards, Chris Laymac, Executive Director ahro1@comcast.net, 248-585-2550

November 22, 2011

By Donnlee

I am a friend or relative of a resident

The facility appeared to be clean and cared for. The food was ok, but overcooked. My aunt had wet her bed and we had to notify the caregivers to ask them to change it for her. Also, no showering assistance was provided - we had to pay extra for that. I would suggest large interior courtyard for residents where residents can enjoy the outdoors. Residents were sitting right outside the main entrance, which made it difficult to help our aunt get in and out. One complained about the exhaust from our car, but it was very hot and we were keeping the air on for our aunt's comfort.

Provider Response

Dear Donnlee: Thank you for taking the time to write out a review. We appreciate your suggestions and take them seriously. If you would like to discuss these issues further, please contact me. Regards, Chris Laymac, Executive Director ahro1@comcast.net, 248-585-2550

September 30, 2011

By MaddHatta0013

I am a friend or relative of a resident

My grandfather stays here since my grandmother passed away. He has been living there for almost two years now and has never said a bad thing about the place. The staff is friendly and allow myself and other family members to visit almost whenever we please. The caretakers there always treat my grandfather very well (he has told me on more than one occasion!). I have noticed more than once the cleanliness and professionalism of the entire establishment. All-in-all, and having dealt with another home previously with my grandmother that had been...unpleasant to say the least, I would give American House 5 stars, for their great service and continued professionalism. Please keep up the great work!

Provider Response

Dear MaddHatta0013: Thank you so much for your thoughtful review! We love hearing that our staff is friendly and welcoming, as we strive to provide the best service to our residents and their family members. Regards, Chris Laymac, Executive Director ahro1@comcast.net, 248-585-2550

September 30, 2011

By jbm

I am a friend or relative of a resident

My father is a resident of the American House Royal Oak, MI and he is inflicted with Parkinson's Disease. When I went to visit this assisted living facility I was greeted by a very friendly and enthusiastic activities director, Angie. She took time with me to describe the facility but she also took me around and introduced me to several of the seniors living in the facility. She explained to me that they had other people with Parkinson's Disease and made me feel at ease that they understood the needs of such people. When my father was first moved in to his apartment at the American House the first thing the employees did was try in every way possible to make him feel at home. They were also nice enough to help us get in house physical therapy for my father and he is now moving around much better than when he was at home. Also, It is nice to see that they provide many different activities that are both in house and out of house for their residents. Most of what we have experienced so far has been very pleasant and very positive. Unfortunately, there are a couple of problems that I have found with this facility. The facility is older and needs to be updated to accommondate people who use wheelchairs. Some of the bathrooms are so small that a wheelchair will not fit inside of them. Also, some of the rooms have showers that are sunk into the ground which makes it difficult for some people to get in and out of the showers. Although, I will say that they will put any bars that need to be put into the bathroom. Another problem that we have experienced was the in-house medical team seems a bit unorganized at times. I arranged for some night checks at one point and they were not done due to a paperwork error that should have been caught right away and I should have been notified immediately.

Provider Response

Dear jbm: I want to thank you for taking the time to write this review. We are glad your father felt welcomed and was able to have a pleasant and positive experience. We love hearing that our staff is working hard at helping residents make a smooth and enjoyable transition. Regards, Chris Laymac, Executive Director ahro1@comcast.net, 248-585-2550

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Royal Oak House is a senior living provider in Royal Oak, Michigan that offers residents Assisted Living, Independent Living, and Memory Care. Contact Royal Oak House for more details on services and rates.

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