Dear doodleb, Thank you very much for your kind words about Bellbrook. Our staff works very hard to provide excellent care and to keep the community clean and pleasant-smelling. While we do keep medical records with extensive information and diagnoses, to protect the privacy of our residents, we keep those records confidential. I certainly understand your suggestion lf adding that info to their name plate, however we are unable to do so without violating HIPAA privacy laws. I am glad that during your visits you observed our staff treating our residents gently and kindly. I am also glad to hear that you enjoyed dining in the Oak Glen Restaurant during your visits. It is a licensed restaurant that is available to all Bellbrook residents and guests seven days a week, and it is also open to the public. Their goal is to provide great tasting, affordable food, and I'm happy that we hit the mark! Again, we are so appreciative of you taking the time to post your review of Bellbrook, and we wish you all the best!