My mother came into the facility as a respite stay, and when our circumstances changed and we needed to have her stay longer, the very qualified staff embraced , supported and helped us navigate the process and my mom thrived here! A colorful, warm, clean and secure environment with an outstanding staff will greet you and it has given me comfort , as a nurse, to have found such a wonderful place. Thank you , Arden Court!!
Arden Courts of Bingham Farms
Offers Memory Care
13 Reviews
24005 West 13 Mile Road, Bingham Farms, MI 48025
Call
(800) 385-2527
Reviews of Arden Courts of Bingham Farms
Memory Care Reviews for Arden Courts of Bingham Farms
July 28, 2022
I visited this facility
October 29, 2020
I am a friend or relative of a current/past resident
My grandmother is in Arden Courts of Bingham Farms. They're very caring, she just celebrated her 100th birthday, and they did lots to make it a special day for her. They have lots of activities geared toward people with dementia, and they do go outside. I like the layout of the facility and that it seemed small, but when they go out it's in the interior of the facility, so it's not seen by the road or anyone walking by. They painted her nails gold for her 100th birthday.
Provider Response
Thanks for sharing, Jacqueline! We are glad to hear you think our employees are very caring and helped to make your grandmother's 100th birthday special. Also that you appreciate how our community was uniquely designed for those living with dementia.
December 04, 2019
I am a friend or relative of a current/past resident
My mother has been a resident at Arden Courts of Bingham Farms for about a year and a half. The staff is friendly and welcoming as they go about their work. My mom doesn't communicate very well anymore yet she enjoys being around the other residents at meal times and during activities. The staff works with her to keep her up and active.
Arden Courts is small enough that no resident is over-looked, even for a few hours. Everyone there seems to care about the residents, unlike at some other places we visited. It's truly a hidden gem!
Provider Response
Thanks for sharing, RM! We are glad to hear how happy you have been with your mother's care at our community. Also that you thought our staff were friendly, welcoming and care about our residents.
October 30, 2017
I am a friend or relative of a current/past resident
At first I thought this place was a godsend but after two years I am anxious and concerned about my mom's well being. The staff can be caring, professional and kind, however they seem to be stretched very thin and I have noticed a lot of turnover. They do the bare minimum of keeping your loved one fed properly and cleaned. The corporate line claims that Arden Courts sees each resident as an individual and will cater to their particular needs, but I have come to know that this is not true. I have witnessed agitated residents being yelled at to "quiet down and just watch TV" by staff. I've also seen a resident fall out of their chair and be in high distress, a caregiver nearby but too busy with the dinner service to help. The resident was on the floor for a couple of minutes distressed and struggling. My mom has had ingrown toenails, has been put in double diapers, and developed a nail fungus. Her diet has caused severe constipation and led to painful hemorrhoids. She is often in clothes that are not clean. In my experience, the Executive Director does not respond well to the concerns of family members when approached for help. Her manner is defensive, obstinate and cold. She seems more concerned with appearances than the actual substance of meaningful care. Perhaps this location did a better job in the past.
Provider Response
We are sorry you had a negative experience with us. We would like to talk with you about your concerns. Please contact our Care Line.
January 25, 2017
I am a friend or relative of a current/past resident
They are very unprofessional the Day time staff especially this one caretaker staff name lakeshia. They dont hardly have a midnight nurse on staff to watch out for the residents. They have the caretaker overseeing the place at night. The Director is old and she come off as nice and then she can be unprofessional too. I would not recommend this location. Not to mention they never have staff!
Provider Response
Getright, we are sorry that you had a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.
June 10, 2016
I visited this facility
I looked at Arden Courts. They charge people $1,000 more a month than other facilities, which is terrible. The facility didn’t stink, though. It looked clean and neat. The staff seemed very nice, but they’re going to seem very nice because they want your business.
July 18, 2014
I visited this facility
I was present at the 100th birthday party for a resident at Arden Courts of bingham farms and it was so wonderful to see the caring staff and residents celebrate the joy of aging. The smiles were genuine just like the care. It is a very special place for anyone living with dementia and needs special care. I was very impressed!
July 02, 2014
I am/was a resident of this facility
Clean facility but understaffed. The people that get paid the least do the most work.
May 29, 2014
I visited this facility
I went to Arden Courts, and that's the place I preferred because it was strictly memory care. And they don't nickel and dime you to death. They give you a reasonable price. Every month of the year, you could expect to pay the same price. It's not going to change by $10 a day here or $15 a day there. A lot of the places would quote you a price, say $3,000, but when you add up all the incidentals, it was actually $7,000. I had been to one place that was $8,100 a month, and I don't like that. This was straightforward, clear, and I thought it was appropriate. Also, it was very bright and cheerful. All the staff greeted me as I walked through the door, saying "Hello" as I walked down the hall and smiling. They had an exterior courtyard where a person could walk out on their own without assistance, but the courtyard was checked every 10 minutes. I liked the fact that a person could walk if they wanted to go out. It's important to go outside and have sunshine. Another reason I liked it was I had great reviews from three people, including my doctor. He said, "You can't miss that place. It's terrific." Another reason why I liked it, my daughter-in-law was in the industry. She knew the person who services that facility for sanitary reasons and he said he would put his family member there and it's terrific. Another reason I liked it was the location. It wasn't that far from me. They have four kitchens. Everybody had their own kitchen and their own dining room, four neighborhoods, as they called them. The rooms were beautiful, clean, and had no smell.
March 22, 2013
I am a past client of this provider
The nursing care, the director and staff at Arden Courts were really good. The facility was beautiful. They had great things for the patients. Everything was all very, very satisfactory. Better than what we thought it could be.
August 16, 2012
I visited this facility
The passion that the staff have for their residents is amazing. They have the right approach when my dad is anxious to get him to sing, get him to change his clothes, laugh. I used to struggle with every task and then feel so guilty that I wasn't able to handle everything witihout being totally frustrated or exhausted by the end of the day. I can be his daughter again and now I laugh and sing with him. Thanks for giving me back my dad.
August 13, 2012
I am a friend or relative of a resident
My mom is currently in Arden Courts of Bingham Farms. She's been there for about a month now. I think there are people there that are absolutely wonderful but I do still think they are under staff. I am about to talk to one of the people there. I had to give some time to see how things work and see what I have observed, so I will be able to do that. I think mom is treated fine in the facility. I will recommend them to others, but I do think people need to follow up and be there and see what's happening and establish a relationship with the caregivers. Because ironically, the lowest paid people that worked at Arden Courts are the people with the most responsibility and that's caring for a family member.
August 03, 2011
I visited this facility
I've been to Arden Courts a number of times--on tours and working on community events. It's an assisted living facility that's completely secured for dementia care. They also offer hospice care on site.
The facility is very nice. It's divided into "neighborhoods" and laid out in a kind of big circle around a courtyard, so the residents can walk around safely. Most of the rooms are single occupancy; a few are doubles. The rooms are small--just a room with a bathroom--but that's partly by design. They want the residents to be out and active, not stuck in their rooms.
There's 24-hour nursing, and the care staff is warm and welcoming. They're always engaging and redirecting the residents. They have a full activities calendar, too, that includes evenings and weekends and tailors activities to each stage of dementia.
Just two cautions: If a resident is too aggressive or combative, they'll require him or her to leave. And parking is limited. (It's located off busy roads in suburban Detroit, close to physicians' offices and not far from a hospital.)
Questions about Arden Courts of Bingham Farms
What ongoing training does the staff receive in dementia care?
Every employee completes an Alzheimer’s and dementia training course which has been certified by the Alzheimer’s Association. They also receive regular in-services to ensure they have the most up-to-date knowledge on the latest dementia caregiving practices.
What programs or activities does Arden Courts of Bingham Farms offer to keep residents engaged? How does the staff engage residents' long-term memories?
Arden Courts provides a wide array of success-oriented programming scheduled all throughout the day, 7-days a week. Our programs are tailored to match each resident’s cognitive and physical capabilities and are specifically designed to engage our residents, provide socialization opportunities, and increase their self-esteem.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our employees partner with medical professionals and family members to develop a personalized care plan for each resident which is adjusted as necessary. Nurses are on staff 24/7.
What techniques does Arden Courts of Bingham Farms use to support memory care residents during mealtimes?
Our employees are specially trained and use time-tested dementia caregiving techniques to help our residents enjoy their mealtimes and receive appropriate nutrition. Our residents also enjoy their meals in our smaller neighborhood dining rooms. This smaller environment helps to reduce agitation and anxiety in our residents and provides opportunities to socialize with friends over a good meal.
How does Arden Courts of Bingham Farms keep residents' families informed about their loved ones' health?
Family members are updated with any change in condition or change in the resident’s service plan by the Arden Courts leadership team and nursing staff. We also address any concerns our family members have about their loved ones during daily interactions.
Describe the neighborhood around Arden Courts of Bingham Farms. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Arden Courts is a stand-alone memory care community nestled in residential areas. The community also has safe and secure landscaped walking paths and courtyards so our residents can exercise, enjoy the beauty of the outdoors or sit and chat with friends.
Is Arden Courts of Bingham Farms affiliated with a hospital if more care is needed?
Arden Courts partners with many healthcare professionals and hospital systems.
Costs for Arden Courts of Bingham Farms
Services and Amenities of Arden Courts of Bingham Farms
Costs
- All Inclusive Rent
- Memory Care Starting At: $7400/month
Room and housing options
- 1-bedroom apartments
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Psychiatric Care
- Nurse On Staff: Yes
- Pharma
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
General
- Resident Capacity: 56
- Respite Care
- Minimum Age: 52
- Pets: All Pets Allowed
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
Payment options
- Credit Card
- Check
Licenses
- State Licenses: AH630292963
About Arden Courts of Bingham Farms
Arden Courts is exclusively designed and created for those living with Dementia. 5 years of design and research supported by John Hopkins and the Alzheimer's Association went into developing the layout and philosophy of care that we offer. We have 24-hour nursing, all-inclusive pricing, well-educated and trained staff specifically in the areas of dementia, and a customized plan of care for each resident. We are a secure and locked community that provides extensive space, including walking paths just under an acre for individuals to maintain physically active. We have been in business supporting families and individuals through their dementia journey for over 30 years.
What Makes Us Special
We are solely focused on caring for individuals with Dementia. Our building design and layout promote individuality but also encourage socialization in a more home-like environment. Our care and programming are specific to helping these individuals thrive.
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