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Heartland Health Care Center-briarwood

3011 N Center Rd, Flint, MI 48506

(800) 558-0653 (Call a Family Advisor)

3.7

(10 reviews)

Offers Nursing Homes

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Reviews of Heartland Health Care Center-briarwood in Flint, Michigan

3.7

(10 reviews)

  • Facility

    4.4

  • Staff

    4.4

  • Food

    3.1

  • Activities

    4.3

  • Value

    4.3

An'Drea

5

March 22, 2023

I am a friend or relative of a current/past resident

The staff is amazing all the way from HR on down. My mother was in bad shape when she arrived. After being there one week I seen I big difference in her. My mother got out the bed everyday and did physical therapy, BINGO and many other activities. I don’t know what I would’ve done without their team.

My guy

4

August 30, 2021

Other

By far a lot better then the one in Ann Arbor and Clinton Twp more caring workers cleaner better food good therapy the downfall was my husband was in quarantine for two weeks

Provider Response

Thanks for sharing! We are glad to hear you felt the team was caring and the therapy was good at our center!

Sunshineytea

5

April 1, 2020

I am/was a resident of this facility

Briarwood was my best decision. I learned so much from my therapist and have been doing better at home then prior to even going to the hospital. I’m always going to cheer on briarwood.

Provider Response

Thank you for sharing! We are so glad to hear you were happy with your care and that our care team worked so well with you on your road to recovery.

PRN5655

5

February 1, 2020

I am a friend or relative of a current/past resident

My husband was recently at Briarwood and I was very happy with the care I received there. Cassie was wonderful she was my husbands CNA while there and she was such a pleasure and so caring. I was very pleased and would go back there if he had to.

Provider Response

Thank you for sharing! We are glad to hear you were happy with your husband's care and that our team member was there for your loved one and was caring and provided great care.

Nita B

5

January 15, 2019

Other

Awesome place to have you or your loved one receive care. Front office staff is extremely helpful and friendly.

Provider Response

Thanks for sharing Nita! We are glad your felt our office staff were extremely helpful and friendly.

mommo

1

September 6, 2018

I am a friend or relative of a current/past resident

My mother was a patient here. Terrible follow thru and no one knows what is going on. Everyone had a different answer. They never put her C Pap on her at night, soiled linens and food looked like dog food. She was scheduled for surgery and they gave her breakfast the morning of..so it was cancelled. She got minimum care,her Dr.stated when she left here she was medically compromised. We moved her to a different facility. We made several complaints on deaf ears

Provider Response

Thanks for bringing your concerns about your mother' care to our attention. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.

sarahe622

5

January 28, 2018

I am/was a resident of this facility

I can't say enough how great I was treated by everyone. Nurses, aids, physical therapists, housekeeping, maintenance. It did take a long time sometimes to answer a light though. The food was awful too, but overall it was a good experience.

Provider Response

Thank you for sharing! We are happy to hear you had a positive experience and appreciate your kind words.

Stretch55

2

March 31, 2016

I am a friend or relative of resident

Not very responsive to patient requests. Takes 15 minutes to get someone to answer call lights even though people standing in hallways talking

Steve119189350

4

January 29, 2016

I visited this facility

I like Heartland Health Care Center-Briarwood. They were nice people. The staff was very accommodating. They had nice rooms. It was a very nice, and clean place. The administration people were very professional, and very accommodating. They had physical therapy, bingo, socializing, and you can get your hair done there.

Kimberly3

1

May 29, 2013

I am a friend or relative of a resident

I was very unhappy with Briarwood. My mother was on a congestive heart failure diet, which they were aware of when she entered. But they did not follow through. She went from a size 7 to a size 11 underwear in a matter of 9 days. She went 9 days without bowel movement. I know there's standard protocol for not having a BM after 3 days in facilities, and yet, it wasn't followed. She had 3 bedsores that they didn't seem to know about, and they weren't treating it. She was having rings around her abdomen and around her legs from her underwear and nobody noticed. They weren't turning her. She couldn't turn herself because of the pelvis break, so that's why she was having skin breakdowns. She was definitely neglected. Even when I brought it to their attention, it was not like any big deal.

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Services and Amenities of Heartland Health Care Center-briarwood in Flint, Michigan

General

  • Resident Capacity: 97

Medicare

  • Health

    2.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    5.0

Medicare Provider Number: 235184
    Ownership Type: Non profit - Other
    Rating Date: 9/1/2023

About Heartland Health Care Center-briarwood in Flint, Michigan

Heartland Health Care Center-briarwood is a Senior Living provider in Flint, Michigan that offers residents Nursing Homes services. Contact Heartland Health Care Center-briarwood for more details on services and rates.

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