Thanks for sharing Nita! We are glad your felt our office staff were extremely helpful and friendly.
Heartland Health Care Center-briarwood
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Reviews of Heartland Health Care Center-briarwood
Nursing Home Reviews for Heartland Health Care Center-briarwood
January 15, 2019
Awesome place to have you or your loved one receive care. Front office staff is extremely helpful and friendly.Provider Response
September 05, 2018
I am a friend or relative of a current/past resident
My mother was a patient here. Terrible follow thru and no one knows what is going on. Everyone had a different answer. They never put her C Pap on her at night, soiled linens and food looked like dog food. She was scheduled for surgery and they gave her breakfast the morning of..so it was cancelled. She got minimum care,her Dr.stated when she left here she was medically compromised. We moved her to a different facility. We made several complaints on deaf earsProvider Response
Thanks for bringing your concerns about your mother' care to our attention. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.
January 28, 2018
I am/was a resident of this facility
I can't say enough how great I was treated by everyone. Nurses, aids, physical therapists, housekeeping, maintenance. It did take a long time sometimes to answer a light though. The food was awful too, but overall it was a good experience.Provider Response
Thank you for sharing! We are happy to hear you had a positive experience and appreciate your kind words.
March 31, 2016
I am a friend or relative of resident
Not very responsive to patient requests. Takes 15 minutes to get someone to answer call lights even though people standing in hallways talking
January 29, 2016
I visited this facility
I like Heartland Health Care Center-Briarwood. They were nice people. The staff was very accommodating. They had nice rooms. It was a very nice, and clean place. The administration people were very professional, and very accommodating. They had physical therapy, bingo, socializing, and you can get your hair done there.
May 29, 2013
I am a friend or relative of a resident
I was very unhappy with Briarwood. My mother was on a congestive heart failure diet, which they were aware of when she entered. But they did not follow through. She went from a size 7 to a size 11 underwear in a matter of 9 days. She went 9 days without bowel movement. I know there's standard protocol for not having a BM after 3 days in facilities, and yet, it wasn't followed. She had 3 bedsores that they didn't seem to know about, and they weren't treating it. She was having rings around her abdomen and around her legs from her underwear and nobody noticed. They weren't turning her. She couldn't turn herself because of the pelvis break, so that's why she was having skin breakdowns. She was definitely neglected. Even when I brought it to their attention, it was not like any big deal.
Services and Amenities of Heartland Health Care Center-briarwood
- Medicare Provider Number: 235184
- Ownership Type: Non Profit Other
- Date Certified: 06/01/2019
- Resident Capacity: 97
About Heartland Health Care Center-briarwood
Heartland Health Care Center-briarwood is a senior living provider in Flint, Michigan that offers residents Nursing Homes.for more details on services and rates.
Map of Heartland Health Care Center-briarwood