The Bay at Chesterfield

Patty2021

My mother has been there for two years and she loves it. The aids/nurses are very attentive and kind. They take care of everything for her. Sometimes she may have to wait a bit, but understands they have others they are assisting. I have joined her for lunch and the food is very good, need seasoning, but understand other residents must watch their salt intake. My mom participates in some of the activities when she feel up to it. They have a nice variety of activities for her to choose from. Overall we are very pleased with this facility.

yourbestfriend

Do your homework. Before making a decision, take your time and talk to a number of the residents and families at different times during the week and on weekends. Since the change of ownership last summer, there seems to be a shift in the culture. The assisted living no longer has that "family owned" atmosphere. It's now owned and ran by a "corporation". Staff turnover, less caregivers and no permanent nurse on staff has caused some errors and delays in care. Meanwhile, they've been promising a full time nurse since December of last year.

AK2022

The change in ownership last August caused some staff to leave; however, we have had no issues with responsiveness when problems arise. The aids there are doing a good job (it's a tough job regardless of staffing levels). [Other facilities have issues hiring/keeping staff also.] Training is ongoing from what we see. Rooms clean and well-lit. New food management has improved quality of food. Lack of an RN for a period is a concern but have been told one has been hired and will join the staff soon.

Nicholas III

February, 2023 - This facility is a private pay facility and used to be called Grace Assisted Living. Under the old management, it had an excellent reputation and came highly recommended. But, the facility changed owners last summer and is now The Bay at Chesterfield. The State of Michigan website does not list The Bay as a licensed facility at present. Currently, The Bay no longer has a full-time nurse on staff either. I feel these are two significant disadvantages for the residents. Also, many of the experienced managers and caregivers left after the change of ownership. In addition, The Bay is often shorthanded. At those times, medications may be late and call buttons have been answered late or not at all. There is also noticeable employee turnover. It's sad because the building is on the newer side, has some good caregivers and the food is ok.

Josh98

This place used to be Grace Assisted Living. It was sold last summer and now it is no longer licensed by the state, nor do they have a nurse on staff. There are not enough good care givers. It feels like the new owners seem to be scrimping on quality care in order to make more money. In fact, the place is expensive and rates do go up. Very disappointed.

billybob88

This is typical assisted living. Staff is lazy, not trained, constant meetings nothing is done, meds are done incorrectly, Covid runs amuck, love ones ignored, the “supervisors” and “managers” seem to be more interested in their phones than work. The rooms are nice, the food is decent. The activities are ok. They have no transportation and residents feel locked in.