Brookdale Utica

Offers Assisted Living and Memory Care

25 Reviews
45969 North Pointe Boulevard, Utica, MI 48315
Call (800) 385-2527
Brookdale Utica (800) 385-2527

Reviews of Brookdale Utica

25 Reviews Write a review
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Assisted Living Reviews for Brookdale Utica

November 24, 2018

By Danny

I am a friend or relative of a current/past resident

My dad was in Brookdale Utica. For somebody that wants activities, that would not be the place. It's laid back. I had no problems with any of the people there at all. They were all very nice and very helpful. It was really a good place. It was nice and quiet and that's what my dad wanted. His room was nice, it had a bath, a dresser, a chest of drawers, and it was all carpeted, it was all in good shape, and everything was clean. The dining area had nice little small areas with six tables in each area. It was more of a personal atmosphere, and the food was good.

October 28, 2017

By HighStandards

I visited this facility

First the negative-call light alarm sounds overhead loudly and frequently-very annoying! Positive-warm and welcoming long term management staff. Bottom line-meet the top management staff and then also observe the workers at any place you tour-do they smile and make eye contact with you? seem courteous?

May 09, 2017

By Cynthia458076

I visited this facility

The size of the rooms at Brookdale Utica would not be compatible for my aunt. They were too small for her, but the price was reasonable. It was very nice, very caring, and had great activities. For somebody else, it would be great.

April 05, 2017

By Suzie707782

I visited this facility

Everything is nice at Brookdale Utica. They have common areas, a coffee shop, and a beauty shop. The staff is informative and tell you everything that they can do for you.

March 30, 2017

By CT773246

I am a friend or relative of a current/past resident

Brookdale Utica was wonderful, but they need to have a nutritionist on staff. Other than that, the place was great. The staff was very nice and very accommodating. Everything about the place was nice.

June 10, 2016

By Larry452771

I am a friend or relative of a resident

My father is in Brookdale Utica, and it’s been wonderful. The staff, the facilities, and the activities have been great. The staff genuinely care. They’re not just sitting and texting on their phones and are always attentive to the residents. His room is more than adequate, very clean, and well laid out.

April 15, 2016

By Patricia120994250

I visited this facility

Brookdale Utica was very loud, so my mom did not like it, but the staff was very nice. The place itself and the apartments were fine. There were a lot of people in wheelchairs not talking to each other, which did not appeal to my mom.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

November 29, 2015

By Kristen14

I visited this facility

Brookdale Utica is really nice. It would have been my first choice. The longevity of the staff is one of the main reasons that I would have picked it. I knew a staff member who's been there for years. They allowed pets. I did not try the food, but it smelled and looked good; they have cooks that come in.

September 06, 2015

By Caring112059150

I visited this facility

Brookdale Utica was an excellent facility. It was small, but it didn't fit my mother's need. It didn't meet her criteria. The people were wonderful. They're very nice, very helpful, and very informative. There were some activities, and they did have a very nice dining area.

December 22, 2014

By Caring98999950

I visited this facility

The one person that I met at Wynwood of Utica was very helpful, and I didn't see anything there that concerned me. The reason that I didn't spend a lot of time there was it wasn't the right place for my parents right now. They are living on their own and doing fine. They took me into a room, and it just seemed more like a nice hospital room. It didn't seem like a living space so much to us. So, that's not what we were looking for, and it was clearly for people who needed a lot more help. It looked more institutional.

September 24, 2014

By Charles Son

I am a friend or relative of resident

I had been looking for a facility for my father since March when my mother passed and my father was in Shelby Nursing Center when they just told me I had to have my father out within 5 days or they would start charging me. Wynwood bent over backwards not only to help make my fathers care affordable but to have all his medical needs ready before his discharge and let us in early to decorate and move his things to his apartment. The staff is friendly and you can tell they care. My wife and I interviewed residents outside the presence of any staff and their families and could not find anyone that gave other than rave reviews at this facility. My father moves in Monday and I am looking forward to working with the staff of Wynwood and my father and my first meal with dad at the facility on Monday. I would like to thank the entire staff of Wynwood for helping through this last minute requirement and showing the kindness and compassion we did not find at other local facilities that Wynwood provided and I are sure my father will enjoy living at Wynwood of Utica. Thanks again to the staff of Wynwood you helped me during a very trying time and I cannot express my gratitude enough...You gave my peace of mind while other facilities gave me roadblocks...

June 26, 2014

By Caring41604050

I am a friend or relative of a resident

Number 1: Wynwood Utica is short staffed. You don't get the level of care you do at a rehab place. You don't get that personal attention. I would not recommend it. It's a nice place; the environment is OK. But there are a few things we found out that we were not aware of. They don't tell you everything when you get in there. They don't give you all the facts. They're very expensive. I know it's a very competitive business. My mom has been there since May. She came from rehab. We had to find a place quick, and we didn't have a lot of time. But they're strictly assisted living, and she needs 24/7 care. That's why it's so expensive. She needs extra care, she can't walk, and she's 89 years old. There are a lot of problems with billing we have to watch. We'll see how things go. The staff is friendly, but they're just overworked. They're not really qualified to do a lot of things. It's assisted living, it's not a rehab place, and they're not all nurses. Some are just assistants, and not all have the same level of qualification to care for a patient.

December 27, 2013

By Caring73512150

I am a friend or relative of a resident

My mother is in Wynwood. We choose it because we know someone who stayed there and the feedback is positive. The facility is clean. They are very receptive. They take good care of her by checking on her constantly. They do everything that I request for them to do. The food is excellent. The entertainment is good. We are happy with everything about it.

October 31, 2012

By Linda18

I am/was a resident of this facility

The location, availability, and references from other people that are in Wynwood are the reasons why we chose this facility. The staff is all pleasant. My mother-in-law has only been there three weeks, so we're still feeling things out. But so far everything's okay. She said the food is good. If she wants something different than what's on the menu, they'll give it to her. Any issues that I've brought up has been taken care promptly. The rooms were very spacious, nice decor and all that. That was one of the reasons too why we chose it. Although I don't think they clean often enough.

October 23, 2012

By stammy20

I visited this facility

This was a very nice home. The environment was clean and well kept. The staff were friendly, outgoing and helpful. I visited here with a friend of mine who's mother is a resident and it was a surprisingly delightful experience. The staff went out of their way to make us feel comfortable. My friend's mother was happy and seemed very comfortable. This facility offered varying degrees of care, depending on what each individual resident needed. My friend's mother was able to do many things for herself and maintains her mobility so she was able to help out with simple tasks which made her feel more at home. They also provide many activities for the residents and seem to keep them very entertained. I visited with my friend's mother and because of how happy and content she seemed I made an appointment for my husband to come in a visit the facility as my mother in law is now in need of assisted living and prior to my visit with this facility, we were hesitant to seek assisted living.

July 27, 2011

By Carol725

I am a friend or relative of a resident

This facility is very home like, safe, friendly and clean. All of the residents are known by name They are treated with respect and handled as individuals with individual needs. My Mom lives in this facility and is very happy there. She likes the fact that because she is mobil they let her help out with simple jobs and this makes her feel useful.She also enjoys the activities and trips that they provide.She feels that her days are very full.

July 01, 2011

By JessicaD

I visited this facility

This facility is different than a lot of the others I visited while looking for a place for my grandmother. They have a unique way of doing things, instead of having a set rate or program for everybody they customize a plan for each person. I liked their idea of doing this because most seniors have different needs than others, and this way they only have to pay for the services they need. The staff told us that they regularly assess their patient's needs because they realize that these things can change often. Besides medical needs they also help with everyday things if needed, from getting dressed, bathing, medications, cleaning of apartments, taking out trash, pet care, and a lot of other things. They also provide 3 meals a day and have places for the residents to socialize, like the game room, courtyard, beauty salon, and they even have a garden that the residents can grow vegetables in. I really liked that they had a garden, I've never seen a senior facility that had one and my grandmother loves to garden so giving her a chance to do that might make her feel more at home.
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Memory Care Reviews for Brookdale Utica

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Services and Amenities of Brookdale Utica

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Cooking

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice
  • Financial Aid

Guest services

  • Guest Parking
  • Guests At Mealtime


  • English


  • Resident Capacity: 68
  • Staff Patient Ratio: 7 To 1
  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy


  • Licenses: Home for the Aged
  • State Licenses: AH500236944
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About Brookdale Utica

Brookdale Utica provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

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Brookdale Utica

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