Willows of Bay City

Kristie

My brother is a resident. So far the people there are very nice and accommodating and they seem to get along with what they do, but most importantly, he seems to like it there. I like it too -- it's in Bay city and it's small -- there's not a lot of clients there. I live in California and when I called them, they answered my questions. They have a salon and they do bingo. So far, I am satisfied with the care they provide.

R.P.

We actually went to the memory care. The way it was setup wasn't as cheerful, it didn't feel as happy, and it was more patriotic. There's also a big difference with the way the people were served at the dining table. The residents were just right across from the kitchen. I guess they have a menu that you can order off of, but it seemed that the kitchen was right near the dining room where the residents were eating. The staff was informative, gave us a full tour, but we only went to the memory care side, and didn't go into assisted living. It was clean, it didn't smell, it was decorated, but they used a lot of brown, and it was basically just one room size, which were more like studios.

Ann

I liked that it was a small community. The staff was caring. My dad was there for three days and he was on hospice. They played bingo and the residents seemed to like that. The food smelled good and they had their own chef. They had a little day room and they can go outside. They did a lot of things in their community room.