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Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford Street, Chelmsford, MA 01824

(800) 558-0653

Verified Partner

4.4

(22 reviews)

Offers Assisted Living
Top rated on Caring.com

2015

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Reviews of Benchmark Senior Living at Chelmsford Crossings in Chelmsford, Massachusetts

4.4

(22 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    4.8

Top rated on Caring.com

2015

Reviewer#LD032023A

4

March 26, 2023

I visited this facility

Everything at Benchmark Senior Living at Chelmsford Crossings was fine. They were very helpful. The staff that took us around managed that side of the facility, and she was very good. The rooms looked fine. They had a lot of nice common areas for the residents to get together. They showed us the activity rooms and the game tables, but no one was playing at that time.

Peter D.

5

August 24, 2022

I am a friend or relative of a current/past resident

If you're looking for assisted living for yourself or a loved one you should definitely check out Chelmsford Crossings. Mom loves it there. Between the room, staff, food, and friends she has made she's very happy. I love how friendly everyone there is. You should also check out the activities, transportation, and how clean everything is.

Stephanie

4

March 21, 2022

I visited this facility

Benchmark Senior Living at Chelmsford Crossings was clean, well-kept, and updated. You are greeted as soon as you walk in. The living spaces were a bit larger and were laid out better, but also a little bit more expensive. The person who gave the tour was really nice, very forthcoming, and very easy to talk to. He answered all my questions. I went right around lunchtime, so they were finishing up lunch and they were about to have balloon volleyball. One thing I really liked about them was they had more common areas where people could go to cook their own meals if they wanted to. They had a full-size country kitchen where anybody could go use it, which is really neat. They also had a resident laundry room. So, you could do things by yourself, if you wanted to.

Mary Ann

5

March 18, 2022

I visited this facility

I've chosen Benchmark Senior Living at Chelmsford Crossings for my cousin. It's very nice. The physical community was clean and bright, and everywhere the hallways were substantially white and light and one of the things that sold me on it was the single room type apartments. They call them studio apartments, it had a foyer also, which made the room much larger. So it was very pleasant, and the common areas were very nice looking, people were using them. And everybody seemed happy where they were. I thought it was a very good job and the price wasn't overbearing. The people I met were very good.

Joan

5

October 23, 2021

I am a friend or relative of a current/past resident

My significant other is in Benchmark Senior Living at Chelmsford Crossings and he is going to be discharged probably this week sometime. He has been very well. He had a very good experience there. He was in for respite after a broken hip, and he has made very good progress and he is going to be coming home now. I would give it an A-plus. It's the best, and they don't get much better. It checks all the boxes. They're wonderful. The staff is wonderful. The facility is wonderful. The food is wonderful. This is like the Cadillac, this is the gold standard, it's what you would want for this type of a place to go to. They have all kinds of services, the meals, the washes, and the housekeeping. It's a full-service community. My cousin is also there. She loves it. I have not heard of anyone that's been there that has not just loved it. This is what you look for in a facility. Now, all facilities are going to be expensive, but I don't think it's any more expensive than anything else. It's a very, very A-plus place. They couldn't be better on all levels. It's beautiful, it's immaculate, and the staff is the best you could get. The food is delicious. Care is fantastic. The homes are lovely. The lighting is beautiful. You have wonderful windows and views. There is nothing to be said negatively about it. It's all wonderful. They have good activities. They're very good about that. They have a schedule every day. They do things with the residents, and they make it fun. They're very caring and they include everyone. It's wonderful. It's expensive, no matter where you go, you're going to pay for that kind of care and that kind of facility, it's definitely within the realm of what they're charging. It's not excessively expensive. They're not charging more for this quality. I think it's right in the cost average, but they do a wonderful job.

Deborah

5

October 15, 2021

I am a friend or relative of a current/past resident

My uncle just moved into Benchmark Senior Living at Chelmsford Crossings. They have a very friendly staff, and they answered all of our questions. We had a lengthy list of questions and concerns and they worked with our family to help us make that decision and choice. They were just very, very accommodating and very understanding, and helpful with some obstacles that we had encountered along the way. We felt very supported. The room was adequate, just a little dated and a little shopworn. The facility was clean and well maintained. I didn't have any complaints about it. I wouldn't have a problem living there myself. They offer transportation to medical appointments, to local religious services, and things like that. He's only been there since Thursday. Everything that they are offering seems adequate for the needs of my uncle. We've had a couple of bumps in the process of getting in and for them to get to know him but that's to be expected. I don't have any complaints. We were provided with lunch on the day of his arrival and the food was excellent.

Lorna

5

September 25, 2021

I visited this facility

We visited Benchmark Senior Living at Chelmsford Crossings. It was right up there too, it was excellent. The rooms, they weren't apartments; they were just studios. They didn't have a full kitchen because they kind of encourage people to go down for their meals. It doesn't have a stove; it just has a mini-fridge and a microwave for the same cost. The staff was excellent, the people that we talked to there. It just had a different feel to it. We talked to residents, and they weren't engaging. I think people were on a little bit of a different level than what my mother is at right now. So, it was just a different feeling, more like a nursing home on some levels, not the whole thing. It is very nice inside, but it was just not where she's at right now to go in, starting at that level. The services that you get there, you have to pay extra per day. The utilities are included, but your phone wasn't, and your cable TV. I would have to say I wouldn't hesitate to have someone go there, it's just not where my mother is right now. It was a clean place; it seemed like it was run very well. But we just liked the other one better. Their staff, Kimberly, she's very outgoing, very friendly, and very informative. She seems to like what she does, and cares about the place. She hit all the marks. She did everything right. The room that they showed us was facing out to the woods, which I liked. But I guess, if you were on the other side, there's a parking lot. This one is like more in a downtown type of area, not downtown, but there's more going on right there. It's a smaller place, too, so that makes a difference; but it was very clean inside, and it was nice.

Katherine

5

March 23, 2021

I visited this facility

I toured Benchmark Senior Living at Chelmsford Crossings. It was great, it was a nice facility, it was a wonderful visit. Sheila did the tour, and she was very nice. My only concern was that it was out of our price range, and we were led to believe that it was in our price range, so we went there. That was a little frustrating. The rooms were very nice.

Robin

5

October 21, 2020

I am a friend or relative of a current/past resident

My aunt moved into Benchmark Senior Living at Chelmsford Crossings. It's a lovely community, it's very welcoming, very homey, the people are all caring, problem solvers, and just overall very, very not just interested, but their whole goal was to take care of the residents, and it's clearly seen when you go there as a visitor like myself. The food smelled good when I went there. The facility was lovely, they had a lot for the seniors to do, I think it's kept up well, and it feels really safe. There's a lot of value there, they're not the lowest price, but they're not the highest price either. I think the residents there are getting good quality care and good quality facilities for the money.

Reviewer#RD11Nov5b

5

November 14, 2019

I visited this facility

Benchmark at Chelmsford Crossings was lovely. The administrator was very nice. I saw people engaging with other staff members playing cards. The apartment was very nice. I couldn't find any fault with it. There was nothing we didn't like. The staff member who assisted us was excellent. She was very supportive. She took a long time with my stepmom. She was very good.

aquaintenance

2

September 6, 2017

I am a friend or relative of a current/past resident

This is a lovely facility and the staff is very caring. However, there are some communication issues with the staff, i.e. requests that are ignored and excuses made. Also, when the activities coordinator is on vacation (which he frequently is) there is nothing for the residents to do. They repeat and repeat the activities day after day after day....There is no "back up" activities person to entertain the residents. Very poor planning. Also...the director is sub-par. Her background is in hospitality management and this is far from it. I understand the food is very good though.

Provider Response

Thank you for your review. Benchmark takes all feedback seriously and we continue to work to improve. If we can be of assistance to you or a loved one in the future, we'd love for you to take a second look.

lisa181813

5

May 22, 2017

I visited this facility

Benchmark Senior Living at Chelmsford Crossings was very nice and well maintained. The people who worked there were very nice and very friendly. The grounds were lovely. It would have been far more convenient for us because my daughter and I live in Chelmsford.

Kathryn324382

4

September 4, 2016

I visited this facility

Benchmark Senior Living at Chelmsford Crossings was a little bit smaller than other places I had visited. It was very pleasant and clean. The apartments were nice. The scenery was pretty. The facility wasn't in a location that was very nice, but it was okay.

Visitor16

4

December 16, 2015

I visited this facility

We looked at Benchmark Senior Living at Chelmsford Crossing. It was pleasant. It seemed to be clean and well maintained, but the living quarters were small.

Provider Response

Thank you! Please let us know if we can be of assistance to you and your family.

Anonymous117014350

4

December 10, 2015

I visited this facility

Benchmark is very pretty, nicely decorated, and clean, and the staff is very friendly. There are always lots of people around playing games and doing things. Obviously, we liked the place because this is where my mother is. The size of the room is about the same as the other one that I saw. My mom's been on a few field trips. There isn't a spa or restaurant; there's nothing like that. There's a dining area, but it is just a regular dining room.

Provider Response

Thank you for sharing your experiences. Please let us know if there is ever anything we can do for you or your mother.

Marianne16

3

July 7, 2015

I visited this facility

It was a very positive experience. They followed up with us after we visited Chelmsford Crossings. We saw the different types of living situations and apartments, and it was much more independent. They had a living area, almost like a studio apartment, and they had a kitchen area as well. I didn't feel that it would be a good fit for my mother-in-law, but it was very clean. The dining room was lovely. There's a nice fireplace, and it was very cozy. They did a lot of off-site things where they took people to field trips, to a mall, or to a ball game. They also had card games, Canasta, and things that that generation were most interested in doing. They should have a sample of the food available during the tour, so that you could see what the residents are being served.

Provider Response

Thank you for your thoughts. We take enormous pride in taking care of seniors throughout the aging experience. Please let us know (978-250-8855) if there is anything we can do for you and your family.

Caring99667350

4

September 30, 2014

I visited this facility

I visited Chelmsford Crossings. It was very nice. It’s conveniently located very near some major highways, so the access is very convenient for people coming from different places. There is shopping nearby, but it wouldn’t be really pleasant to walk anywhere from the facility because the road is quite busy. There is a sidewalk and there are some shopping malls down the way. It’s a more urban environment but it was very nice. The apartments were pleasant. There was a little kitchenette. It was just a microwave and a fridge in each apartment. There were 3 floors and two of the floors had a common kitchen, so that if someone wanted to do some of their own cooking or if they had family visiting who wanted to make a meal together, they could use that common kitchen to do some cooking in addition to meals being available in the dining room, so that was a rather nice feature. There was a very nice, little patio that people could sit out on, and there are nice gardens. They had lots of activities and the people were nice. Relative to what I was looking for, it was very nice.

Provider Response

Your words mean everything to us! Thank you so much for sharing. We love what we do and are extremely proud of our team. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director at 978.250.8855 if we can ever be of any service whatsoever to you and your family.

Caring74392250

4

June 30, 2014

I am a friend or relative of a resident

Mom lived at Chelmsford Crossings for almost a month, but unfortunately her memory issue was a little bit too much for them to handle, so she couldn’t stay there. We generally like the facility. The rooms were really nice. The activities were fine; she attended crafts and exercise classes. It’s all very good.

Lanning

5

June 17, 2014

I am a friend or relative of resident

My 87 year old mother spent 30 days at this facility as part of her rehabilitation from a broken hip. It provided an excellent transition between the hospital and her return home. The staff is very large and friendly and the supervision is thorough. There are more than a dozen activities each day for the residents in a wide variety of areas. My mother made numerous friends during her short stay and was made to feel very welcome. Fortunately, my mother has regained enough independence to return home. However, should the need arise in the future, both she and I would welcome the opportunity to return.

caring05541

4

May 30, 2014

I visited this facility

Chelmsford Crossings seemed very nice. The amenities and the people seemed nice also. I thought the staff was pretty impressive. I know they had a lot of activities, but I don't remember which ones. I walked through the dining room, but I didn't stay for lunch, and the room was very pleasant. The rooms seemed to be on the small side, but I think they might have been bigger than I thought.

Caring73213050

5

November 22, 2013

I visited this facility

We need someone to look after my elderly father for about a week and most places don't offer that. However, Chelmsford Crossings has that. It was located conveniently for us. It was closer and in a better location than most of other places. Everything was great and wonderful in this facility. It was also very clean. I saw one efficiency room and it was very nice. It was furnished very nicely. It had all the amenities that anybody would need.

Stacia

5

November 17, 2011

I am a friend or relative of a resident

The staff at Chelmsford Crossings is excellent....very caring, and most of very reliable and competent. The food is very good; the atmosphere is most welcoming; this is a place where "everyone knows your name".

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Costs for Benchmark Senior Living at Chelmsford Crossings in Chelmsford, Massachusetts

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,750

Starting Price

Services and Amenities of Benchmark Senior Living at Chelmsford Crossings in Chelmsford, Massachusetts

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About Benchmark Senior Living at Chelmsford Crossings in Chelmsford, Massachusetts

Benchmark Senior Living at Chelmsford Crossings is located in Chelmsford, MA, a day trip away from Stony Brook Conservation Land. Guests compliment its two country kitchens, spacious living rooms and sun porch with beautiful views of wildlife. The facility has a dedicated activities room full of crafts, board games and handwritten notes from residents. Benchmark Senior Living at Chelmsford Crossings is further recognized for providing laundry services, and residents appreciate daily checkups from the housekeeping staff. Visitors are delighted to see that many residents can be found socializing in the outdoor patio during the day.

Map of Benchmark Senior Living at Chelmsford Crossings

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