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CARING STARS WINNER
20 Charnstaffe Lane, Billerica, MA 01821
4.5
(24 reviews)
"I visited the memory care unit of Benchmark Senior Living at Billerica Crossings because my mother needed memory care. It was clean and the people there seemed very nice. They were trying to engage some of the residents there in an activity, but probably due to their own personal capacities, not all of them were able to engage. It was a clean facility, but it seemed a little cramped, or small if you will, in some areas. Their shared rooms, like if they were to have a roommate in a double occupancy room, was a little awkward type of setup. In one room I visited, and it was a very nice room, but you had to walk through someone else's sleeping area to get to the door to the hallway and that I did not like. That was in only one room, and that was the one available at the time that I was looking. The activity that I witnessed was like a sing-along. With Covid being as rampant as it was, there weren't too many activities they can actually do together as a group. That's what Benchmark normally tries to focus on; people have to keep their distance. There's not a whole lot they can do. At Benchmark, if memory serves me, there was almost like a small kitchenette with a refrigerator and a sink, which I thought was really cool. That was well received by me. Unfortunately, my mother does not have one in her room because they were afraid of glass and hot items, which I did not think was a concern at the time that I was looking. But in hindsight, it's a wonderful concern because what if they dropped something and not remember. What if my mother forgets to shut the water and cause a flood downstairs to her neighbor and the next building? That will cause anxiety, money, and aggravation in all parties. The staff that helped me out was very fun and polite, and they even sent cookies home for my granddaughters."
$7,075
