Please don't take any one you love there. My dad was
In this place for rehabilitation and they left him in
wet diapers for hours and days. During the care meeting on speaker I heard my dad yelling that they were putting stuff in his food and he said that they wouldn't give him cold water . Then we were told he gave nurses hell all morning Friday . They had a phone in the room but 3 different people had the same number so we put in a complaint. Then the moved him to unit 3 he didn't have a phone or a jack so he couldn't call anyone. Then they finally gave him a cell phone. Then the day after the nurses said he gave them hell we talked to him and he didn't sound good at all so then Monday my Mom called and my dad said he felt very very tired and he couldn't talk. Tuesday and Wednesday go by but he never called and then Thursday my mother called and they told her the nurse was busy so she called back and then they tell her my dad has expired. How can he be dead if he was only in there for rehabilitation so could start to walk again after he had pneumonia in December. I find it a little funny that he got sick the day after we had the meeting and they said he gave the nurses hell. He would still be here today if he never would have went to this place. Please don't send your loved ones there.
Orchard Hill Rehabilitation and Healthcare Center
Offers Nursing Homes
7 Reviews
111 West Road, Towson, MD 21204
Call
(800) 385-2527
Reviews of Orchard Hill Rehabilitation and Healthcare Center
Nursing Home Reviews for Orchard Hill Rehabilitation and Healthcare Center
March 22, 2021
I am a friend or relative of a current/past resident
January 01, 2021
I am a friend or relative of a current/past resident
My grandmother was in this facility, and although I could not visit the staff in the facility provided me with updates regarding her care. I was very pleased with the love and support that they gave her during her stay.
November 10, 2020
I am a friend or relative of a current/past resident
My mother is at Orchard Hill Rehabilitation & Healthcare Center. We like the location and how nice the staff are. They treat her like I would treat her. Their service is pretty nice. You can't just go in their rooms right now because of COVID. You got to make an appointment a day in advance. The price is a bit high. She's very particular about food, but she said it's good.
October 14, 2020
I am a friend or relative of a current/past resident
Wish I could give this place a zero. The list admissions counselor said my love one would be in a renovated room. They put him in a room with dims lights on a cot. I had him out of there in less than 24 hours. I told him walk out...even if you have to leave your clothes...we will purchase more. This place sucks..the admissions counselor is all about the $$$.
June 15, 2020
I am/was a resident of this facility
I was there for 2 weeks first I was in a room with a resident who passed away for 16 hours before they removed him. I was supposed to be in room by myself because recovery from covid19, my meals were always cold never giving any drinking water when asked never giving any water to bathe Assistant were very rude to me when 7 pm arrived never saw a person until 8 am the next day,I pushed button for assistance they never would come to my side unt64 hours later I contacted my insurance company and asked my caseworker to have me discharged to my home after I explained to them what went on with me and they agreed, my discharged day they didn't want to release me until I threatened to bring legal action on them facilities was very dirty as well as the room
October 18, 2019
I am a friend or relative of a current/past resident
My husband had rehab at Orchard Hill Rehabilitation and Healthcare Center. It smelled bad, and it was one of the worst ones he's been in. They didn't take very good care of him at all there. Services depend on the time of the day and if it's a weekend. The food was not good portion wise and there were many times where he didn't even get a meal, so I had to go out and buy. He just had speech, occupational, and physical therapy at bedside. Cleanliness was okay, but the layout was horrible. There was never anyone at the nurse's station because they're redesigning the place. They need more staff especially overnights and weekends.
April 24, 2015
I visited this facility
We visited Manor Care. This place leaves a lot to be desired. The staff was OK, but communication was not good. There were two people to a room, and it was like a closet compared to the other facility. Security was fine. You have to be buzzed in and buzzed out. Overall, they need to improve on communication.
Services and Amenities of Orchard Hill Rehabilitation and Healthcare Center
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 215069
- Ownership Type: For Profit Partnership
- Date Certified: 10/01/2020
General
- Resident Capacity: 135
About Orchard Hill Rehabilitation and Healthcare Center
Orchard Hill Rehabilitation & Healthcare Center, a new member of the distinguished Marquis Health Services family, is proud to introduce a whole new level of post acute care to the communities of Baltimore County. At Orchard Hill we help ease your transition from hospital to home as you regain your strength, and offer a comprehensive continuum of subacute rehab, and skilled nursing care. Our location in close proximity to DaVita, a leading dialysis provider, offers our patients the added benefit of hemodialysis onsite.
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