Fairfield Nursing Center

My mom is staying at Fairfield Nursing and Rehabilitation Center. She's in an individual room, which is what she wanted, it's large, and has a nice window with a nice view. The staffing is good, but we had a little issue earlier about her follow up rehabilitation. When she first went in there, she didn't get any further rehabilitation after she was transferred to the private room that we got for her, which I thought, "Something's wrong." She digressed, and she wound up having to go back into the hospital. When she came back into Fairfield, they went through 14 days of rehabilitation and quarantine, and I told the front desk, her social worker, and the administration, that I felt that they should have continued on with her rehabilitation, because we don't want her to regress again. She's 99 years old, but her mind is sharp, it's just her body is starting to give out. She got a bad hip and a bad knee, and I wanted more follow up from the tests and everything that was done to her when she was in the hospital, and they have done that. This is the first week that she had rehab, and being back in her room, and she's now getting further rehab on her legs and her hip. She's very pleased with it, but she has always been pleased with the level of service that she has been getting there. The activities are limited because of COVID, but she's actually going down to the gym, and working out for an hour. There are some residents down there at the same time, and she likes that she's getting exposed to other people. They have a big rec room, small meeting rooms, a library, and a large dining area, but none of that is used right now because of COVID. The food is excellent. My mother is a true entrepreneur as far as food goes, and she's always been a fantastic cook. She doesn't mind telling you that you're doing it wrong, and she's very pleased with the quality and the quantity of food they have. I have never been there actually, and I am just going by what she tells me, and according to her, her living atmosphere is fine. She got a big nice room with a nice table, and it's facing east, so she gets the morning sun, and she loves that. It's adequate, and she can sit there and read her paper or books. It's expensive to be there, but they're taking care of her.

Horrible experience! DO NOT SEND YOUR LOVED ONES HERE! Only 5 days there & my step-dad fell twice, they didn't have correct supplies for his urostomy, resulting in soiled bedding & clothing. They wouldn't change him from hospital gown to his own clothing for their convenience until we called & complained. They tried charging us out of pocket for a PT session & an ambulance transport that they're supposed to fit the bill for. My step-dad has dementia which they were well aware of & required a little extra attention which he definitely did not receive.

My friend was a resident of this nursing home and moved her to assisted living. I had to say that they are understaffed because they really don’t have the time to spend with the patients. They just don’t seem to have the time for it, so you don’t have someone visiting you to do that. I’m not a fan of nursing homes. The room was clean, and it didn’t smell when you come in; that wasn’t the problem. The problem is they were just understaffed, and a lot of times they think that they are crying just to be wanting some attention but that’s not always the case. They put them in the wheelchair, and when you are sitting there for two and three hours and not moving it’s just like when you are home. They need to be moved or somebody reposition you so that can get that blood circulate again; that was the experience I kept seeing there. For the ones that could, they did have activity room where they could roll themselves around, talk to each other, play cards, and watch TV.

I visited Fairfield when I was looking for a place for my mom. Fairfield once started off as terrible, but they changed management, and they really topped it up. Not only did they do a great cosmetic turnover, but everything that I saw was great; the food and the people who worked there, and it was clean and didn't smell of urine. It was nice. I talked to some of the residents to see how they liked it, and they were pretty good about it. It was a complete transformation from what it used to be.