Future Care Pineview

Diddy1

I would not recommend this place to my worst enemy. I actually had a staff member snatch my mask off because he said they weren't necessary in the room after I told him 3 times that I felt more comfortable with it on. The beds are extremely hard and the staff gives conflicting instructions. The resident I was paired with spent most of the night talking to his wife at the top of his lungs and the other half farting. I spent most of one night in a wheelchair in the hallway! I saw the physical therapist for 2 minutes who told me she would be right back, and never seen agin.

Provider Response

E.Settles

I was extremely impressed with the staff and the plan of action implemented for COVID-19 and the twenty minute visitation for the residents and their families. Every safety precaution was taken to ensure Future Care Pineview remains free of the virus.

Provider Response

Nofuture82

Most rooms are two people per room. Staff were friendly when family were around. Food is terrible. I would not recommend this facility to anyone. People transferred to another facility after a week. The facility in the area are not any better. Staff has too much work to care, most have more than one job. Pay for them is horrible and they treat the patients the same. If you want your loved ones to come out worse then when they went in then yes this facility is for you.

Provider Response

Terri levine

What a nice place. Pleasant staff that truly cares about their patients. The place was extremely clean and fresh smelling. Each time I've gone to visit my mom, everyone was so pleasant and kind to me, and more importantly to my mom.

Jon park MD

The employees at Future Care Pineview are perfect. The medical skills are extremely great. Thank you all for the support and care given to my mom. I can tell you all love the work you do. I truly appreciate the staff & Nurses. That took very good care of my mother...

Salomon Bendayan

Amazing care home, such a friendly environment. Had a GREAT experience volunteering here. They really care of the residents and provide a quality service every single day!!

Terps1979

The staff at FutureCare Pineview are excellent. The clinical expertise is very high. But what i like and respect about the facility is the warmth and kindness that i see when i visit the facility. That is the "special formula" that make FutureCare Pineview a truly wonderful place.

Displeased Family Member

The employees in Future Care are rude and unprofessional. My family member had secretions discharging from the neck per her treach area. My aunt inquired about assistant for my member to receive care. A respiratory therpist, Mr. Rudolph approached the room then indicated who needs assistant. When I inquired my family member needed assistance, the respiratory therpist was rude indicating he just arrived to work at 7:30 pm and he would suction my member at that time but, he would return later to do her treach care. My member had a large size amount of secretions running down her neck. Her hospital gown was wet and she was left in that manner until a GNA assist. However, I asked the therpist when he return, could he please bring a new yauker and replace the old yauker for my member since the yauker appeared to have dried secretions stuck in the tub. I explained this to the therpist and was informed by the therpist, he would not be replacing the yauker and the yauker would be rinsed off. I have been washing and rinsing the same yauker all week. Now, I am clearly aware why my family member have throat infections and bacteria growning in her sputum often.

closure

This facility has a lot to desire. My family member has been a patient in Future Care Pineview for about 1.5 years. The member was transported to the facility with a feeding tube from a hospital. The tube was clean and operating perfectly when the family member arrived at the facility. The nurses often times discontinued the member's feeding during the afternoon but failed to flush the tube. This caused the tube to become clogged. A year went by, the tube became smaller in size and it appeared to be unsanitary for the tube to be in the member stomach. I had to continue to inquire about a new feeding tube for the member and was told for months it would changed. Well, finally it was changed. The doctor arrived to change the tube by the bedside and I was present. The tube was pulled out of the member stomach like they were un-human. I was taken back by this. There has been a lot of staff changes in this facility. There needs to be more changes taken place with the staff. Some staff members need to go.

Dallas Cowgirl 48

Both my Parents were thete and diex there.one montb after being admitted my dear Mom got a bed sore and when she passed away 3 years layer she still had it plus other infections do to poor care.the day my Fad diex the nurse named Betty didnt even know he was dieing i had to ask her to plese check on him.this was all on the fourth floor.thank God they are in Heaven now and safe!

Care about Citizens

Terrible experience, my mother had back surgery and they sent her there for rehab. She got there on a Friday evening and had a room on the 4th floor, The smell on the fourth floor turned my stomach and I had to walk out to get fresh air. The nurses attitudes was bad, nobody want to do anything, I mean nothing. They had to nerves to ask why my mother needed rails on her bed after back surgery, they would not give her any pain medicine for over 12 hours, after we confronted the issue. The culture was bad as well, overheard three employees said that they was quitting and one would not attend to a patient and apologize to me. In my mind, that could be my mother. There were a list of issues that I discussed with the Administrator as I requested that she be discharged on Monday. I am not a complainer but this was a bad experience and I would not recommend it.

Anonymous116712550

I was able to visit Pineview Nursing and Rehab, and it’s an excellent place, but they are not affordable. I walked around the place, and I saw the staff are treating the residents nicely, and for me that was very good.

LivedwithIt

The initial impression was positive because of renovations to the facility. My husband was there and I requested he be moved to another room because the staff kept the room so cold he had chill bumps on his arms. The second room temperature was better; but I had to clean the room before he moved in. When he was able to eat he thought the food was well prepared and tasty. The physical therapy was a joke. His PT often left him sitting without assistance and I'd find his feet swollen. There are only few facilities that accept vent patients and this was a horrible experience. My husband died because the feeding tube was not flushed and he experienced multiple infections. Some of the Respiratory therapist are good but the weekend fill in RTs seemed careless. They put the speaker valves on unsanitary tables and are slow to respond to requests for suctioning. When the lights are on, staff often ignore patients requests for assistance. The GNAs take long breaks right after dinner so that they are no where to be found when the patients need them most. My husband was there a month before the Social Worker agreed to hold a caregiver meeting. On a revisit, he was changed to long term care without consulting the family.

Christina H.

My aunt had multiple surgeries and was admitted her per the hospital and insurances choice. It was horrible. The nurses seemed nice until you wanted something or needed something. They didn't care about the patients or their cleanliness at all. My aunt was unable to walk or move on her own so she needed them to clean her after going to the bathroom. They wouldn't, she had skin issues from her diabetes so it breaks down really fast. She got a UTI and was raw down there from them not cleaning her. She had to go back to the hospital because of the issues above and she was starting to get an infection at her incision site. They continued to bill her insurance even after she went back to the hospital for an additional 12 days! I had to fight with her insurance that it was inaccurate and while they were investigating we had to apply for additional coverage than is normally covered just to get her coverage hen it was finally time for her to leave the hospital again. FYI I REFUSED to allow my aunt to go back there again! That was another insurance battle but one that was worth it and I finally won!

somewhocares

My brother is currently in this nursing home. This is his second time back. The first time he got C-Diff and came down with pnuemonia. I don't trust the quality of the care he gets at this nursing. Staff and the doctor don't always were gloves when interacting or examining my brother. He has to sit in a soiled diaper for up to 2 hours or more on most days because being told no one available when needed to go to bathroom or when needed to be changed. Have to stay on them about giving my brother a shower which is only 2 days out of the week, per their rules. When they administer his meds, I always have to ask what he's getting because they don't seem to voluntarily let the residents know what they are given them. Residents should know what is being given to prevent overdosing and being given the wrong medicaiton. For the time my brother is there, I will continue to fight for his rights and care and praying the LORD will open a door for him to go home where he will get the love and care needed to get well.

Some1cares

I have been to Pineview for a work related tasks and have found that the experience has been pleasant. It is clean , nicely decorated, and there is no odor. The staff that I have come in contact with have all been pretty pleasant. I feel that they have a better quality of care than other places in the area. I would definitely recommend the facility. I would say at least check it out for yourself. But I can say the times I have gone I have been pleased.

geminezmarie

I think this nursing home is at least in part responsible for the death of my grandmother in August 2010. She was placed there twice in connection with health-related issues. In May of 2010 she requested to go to the hospital because the arthritis in her knees was bothering her. She had no other health complaints. While at Southern Maryland Hospital ER, they noticed she had a urinary tract infection and kept her overnight for observation and started her on antibiotics. They then started talking about this great rehab place - Pineview Future Care of Clinton MD, that they thought she'd profit from and regain the ability to walk. She was transferred there the next day.The first week at Future Care she walked around trying to help other residents who were always screaming for help from the staff, sitting in the lunch room unable to eat with no one to help them or unable to get to a restroom or get help with soiled clothing. Then towards the end of the second week, I came to visit and she was lost and wandering around the place. She couldn't remember where or why she was there. The next day she was in bed, I thought she had tired herself out and just went to bed. The same thing when I visited 2 days later. I made a fuss and found out from her roommate that she'd been nonresponsive for 48 hours and no one had been in to see her. A nurse took me aside and outright apologized for the negligence of the home, saying she'd seen similar cases several times. We went back to the hospital. There she was diagnosed with C-diff and had her first stroke. At the end of the week, she was back at Future Care, this time hooked up to breathing and feeding machines. The same nurse later told me she wasn't fed regularly (they'd let the machine run out). She died that same week from the bacterial infection we believe came from the nursing home and the lack of treatment for her stroke.Her story aside the complaints of the residents there seem beyond inhumane and a quick visit will not let you but your loved one there if you can avoid it at any cost. It is extremely old and the 2 elevators often don't work which means wheelchair bound residents get stuck in there or in there rooms and that's very disorienting and confusing for sick and elderly patients. Avoid at all costs.