Dominion of Richmond - Richmond, KY
200 Meridian Way, Richmond, KY 40475
(800) 558-0653
Verified Partner
4.12
(16 reviews)
Photos of Dominion of Richmond - Richmond, KY
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Reviews of Dominion of Richmond - Richmond, KY in Richmond, Kentucky
4.12
(16 reviews)
Facility
4.4
Staff
3.9
Food
3.5
Activities
2.6
Value
2.9
Reviewer Janice
1
|
January 24, 2024
Mom’s room was nice, but we had to clean it each time we visited. On one occasion, staff had used a shower curtain as a sheet on her bed.
Reviewer 5170
1
|
December 5, 2023
While the facility is breathtakingly beautiful, always decorated for the current season or holiday, you should not go by looks only. My mother spent the last six months of her life at Dominion, Richmond, and most of her days were filled with unhappiness and even unsafe living conditions. As most facilities are understaffed, I found there was very little continuity and consistency in the day to day routines. Communication was lacking between management and employees. Also it seemed that most of management was new to their position and were always in a meeting. Sometimes Mom was put to bed at 7:00 pm or earlier, and other nights it would be after 9:00. No consistency. Her call button was rarely answered. On one occasion it took over 2 hours for someone to respond. The excuse was that the responding phone was on “charge”. Some aides were really excellent, while others were just there for a paycheck. As for interactive programs for Memory Care patients, I honestly feel that they are painfully lacking in serving their needs. Most of their time is spent either wandering the halls. Or sitting alone, and many times I found my mom either lost or sitting and crying. I never dreamed that my mom would endure the unhappiness that she experienced. I cannot and will not recommend Dominion of Richmond to anyone.
Dinah S
1
|
December 4, 2023
Bottom Line: PLEASE DO NOT ALLOW YOUR LOVED ONE TO LIVE HERE!!! There were MULTIPLE INSTANCES OF NEGLIGENCE that our mother experienced in the 6 months she lived there before she died. I will list a few: Our mom, who was in memory care, was MISSING when we came to visit. There were no employees to be found. As we frantically searched for Mom, an employee came to help. We ultimately found her in another resident’s room, a man. She was entirely undressed and in distress. We were told the man was not able to get out of his wheelchair but we saw him walking around a couple of days later. We were promised multiple times that they would investigate this and show us the surveillance video but months later, we have NEVER been given any information. I believe they just stalled, hoping we would forget. We didn’t. We found out later that the video is only kept for 7 days. The administration promised they would review the video and share it with us--for weeks! On multiple occasions, while visiting our mom, we called for assistance from the nurse. After calling multiple times with no response, we finally had to go get someone to help. We were told that the phone tied to that system WAS NOT WORKING!!!! We were promised so many things that never happened. Upon visiting Dominion as an option for Mom, we were told there were special interactive events and stimulating activities for memory care residents. Other than a corporate game maybe once a week, that was it. Most times, we found our Mom crying when we came to visit saying she wanted to move. We tried so hard to get her relocated to a nursing facility but sadly, after experiencing a fall at Dominion, she passed away a week later. Unfortunately, we are not getting much assistance when it comes to reporting these instances (and so many more) of negligence and since our Mom is no longer there, they are not listening anymore. Our hope at this point is to try and prevent these things from happening to YOUR loved ones. We are so sad we couldn’t facilitate change for our dear mother but maybe we can prevent these things from happening to YOUR loved ones. PLEASE, I BEG YOU, DO NOT ALLOW YOUR LOVED ONE TO LIVE HERE!!!!
Ocie
5
|
August 3, 2023
We went to look at the Dominion of Richmond. The lady we spoke with was very helpful and resourceful. We were impressed with what we saw. They take very good care of the residents. I like the location because when I went there, it was the first time I ever experienced seeing a senior care facility that's centered in the middle of a subdivision community or a residential community. I like that fact because you're not looking at traffic or some landmarks. You're looking at individuals, like people walking their dogs or babies. It gives you more of a feeling of being part of the community. Another thing that I liked about this facility was that they allow you to have a roommate. You can go to your room if you want to be in your room, or you can come out into the living area and watch TV with the person who's in the room with you.
Jesse
4
|
March 31, 2023
Dominion of Richmond-Richmond, KY was pretty institutionalized. It's a newer facility. It's modern, but my mom just wasn't happy with it when we saw it. The staff was fine. The layout seemed to be pretty nice. They had a craft room, a beautician, and Wii bowling.
Linda
5
|
December 8, 2022
Dominion of Richmond-Richmond, KY was awesome. It was very clean and very open, and I was very impressed with the whole place. The people were very friendly. The rooms were nice. They were functional and organized. The person who did the tour was very nice, very hospitable, and answered my questions very well. I loved it.
Tammy
5
|
July 20, 2022
I toured Dominion of Richmond. They have memory care and assisted living. There are two floors. You can actually look down and see people in the memory care. I was able to see both. It was gorgeous, and it was very cozy. It's kind of a newer facility, so of course, it's clean. They have opportunities for OT, PT, and speech if they needed it. They have nurses on staff, too. It was very well staffed for sure. They have quite a bit of activities. They were going to have a sing along that day, and they do bingo and movies, too. They had a wide variety.
Lisa
4
|
March 20, 2022
My mother is currently staying in Dominion of Richmond. It's very nice and my mother loves it. The staff is very cordial, especially the help. The room itself is pretty good. It could be a little bigger, but my mom's doing fine. It has its own bath, a sink, and microwave as far as the kitchenette, but she didn't need that. She doesn't need to cook. The food is getting better. They just couldn't keep the help in there. They brought somebody in there from corporate, and he was a good chef, so the food's getting much better. The dining area is very nice. They have an activity director. They do have activities. I think they can do more. They have bingo, trivia, bible, some classes, and they do things for different holidays. They have a salon. It's kind of pricey, everything's going up and up, but it's OK. Hopefully it won't increase anymore.
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Costs for Dominion of Richmond - Richmond, KY in Richmond, Kentucky
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,500
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,950
Starting Price
Services and Amenities of Dominion of Richmond - Richmond, KY in Richmond, Kentucky
Costs
- All Inclusive Rent
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do offer companion suites.
Dining options
- In Room Kitchens
- Dining Room Shared Meals
About Dominion of Richmond - Richmond, KY in Richmond, Kentucky
Dominion of Richmond is located in Richmond, Kentucky, in Madison County. Near the EC Million Memorial Park, Irvine McDowell City Park and the Richmond Centre, which has shops and a movie theater. Relatives report that the community is spotless, cheery and airy, and the food is delicious. The facility is reportedly secure and nurturing, and according to relatives, the staff is wonderful and amazing. The numerous amenities include private rooms, worship services, life enrichment activities, salon services and a cyber café. Transportation to local attractions is available.
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