Emerald Trace

Donna

I am currently in Emerald Trace for rehab. They're bathing me, taking care of me, and giving me my medicines. They're very good to me here. They're very friendly and very, very helpful. I just push the call button and then somebody will come in and help. They're very kind, very gentle, and always very pleasant. I'm very impressed with them. They serve 3 meals a day. And then if I want a snack or something, they will supply that as well. The food is good.

Logene

My father was a resident here and had a horrible experience. I would not recommend this facility to anyone. We would wait an hour and then have to search for someone to take my 88 year old dad to the bathroom. That is unacceptable! This went on for weeks! The food was not nutritious, it was like cafeteria style fast food. The only good thing I can speak of, is the PT department. It was excellent! I did write a letter to administration, but never even got a response. Do better!!!

Anita

My dad has been staying at Emerald Trace. The nurses go above and beyond for my father. It is a nice facility. My dad's room is very roomy. We can probably put eight guests in there at one time to visit. It is just enough for him, but enough for visitors. The nursing staff is Johnny-on-the-spot with anything that my dad needs. The whole place is very nice. I would recommend it to everyone. The dining area is communal. They want all the residents to eat together. They have an activities director. They always do things during the day. My dad plays a lot of bingo. They have a lot of puzzle games to keep their minds fresh. We have to furnish nothing.

Pat

I toured Emerald Trace and visited the memory care unit. I liked the way it was laid out and designed. They have their own bathroom, closet, and a little area to put a microwave or something. Then you walked into the main bed area. It felt more like an apartment living situation than a nursing home.

Michele

Emerald Trace on Turkeyfoot was a great facility. It's pricey, but it's very nice, and the staff was professional and caring. For that kind of facility, the food was really good and everybody had a private room there. I liked that place pretty well. I had a small apartment on my own where there's a bedroom, a bath, a shower, and a small kitchenette with a small refrigerator, sink, shelves, and stuff. Overall, it's clean. If there's a problem, they fixed it.

Angela

My visit at Emerald Trace on Turkeyfoot was spectacular. I love the atmosphere of the place, the people, the floor plan, everything. There wasn't anything that I disliked. They showed me two different studios. Since it's a brand-new facility, everything is immaculate. They take the residents on outings or to eat at restaurants, they play Bingo, and all kinds of things. We didn't have an appointment; it was just a surprise visit. When we first got there, we met one of their staff members and she was already leaving to go home, but she took time out of her day to find somebody to accommodate us. I was really impressed with that. Julie was the person who worked with us and she was phenomenal, she was courteous, highly intelligent, and knew all about dementia patients and what to expect with my father. She was accommodating with our schedule. I just can't say enough good things about her.