Emerald Trace

Bob12

I was at Emerald Trace a couple of times. They treat you like family. They're very, very good and their occupational and physical therapists are really good. They make sure you do things. They don't just sit there and let you do whatever. The nursing staff was fantastic. The cooks were really, really good. Overall, they are one of the best places I would recommend to anybody. When you take a shower, the aides make sure you get in safely and things like that. The facilities are very clean and very spacious. Overall, it's fantastic. They have a little bit of activities, but they try to keep you busy the whole time you're there. You may have physical therapy for an hour to two hours and same with the occupational therapy. They have nice common areas that you can go and sit and talk. They got a little library. As far as I'm concerned, it's the best as far as physical therapy and occupational therapy and the way they treat you. The upkeep is very good. The staff is fantastic. Some of them bend over backwards just to make everything comfortable for you.

Donna

I am currently in Emerald Trace for rehab. They're bathing me, taking care of me, and giving me my medicines. They're very good to me here. They're very friendly and very, very helpful. I just push the call button and then somebody will come in and help. They're very kind, very gentle, and always very pleasant. I'm very impressed with them. They serve 3 meals a day. And then if I want a snack or something, they will supply that as well. The food is good.

Logene

My father was a resident here and had a horrible experience. I would not recommend this facility to anyone. We would wait an hour and then have to search for someone to take my 88 year old dad to the bathroom. That is unacceptable! This went on for weeks! The food was not nutritious, it was like cafeteria style fast food. The only good thing I can speak of, is the PT department. It was excellent! I did write a letter to administration, but never even got a response. Do better!!!

Anita

My dad has been staying at Emerald Trace. The nurses go above and beyond for my father. It is a nice facility. My dad's room is very roomy. We can probably put eight guests in there at one time to visit. It is just enough for him, but enough for visitors. The nursing staff is Johnny-on-the-spot with anything that my dad needs. The whole place is very nice. I would recommend it to everyone. The dining area is communal. They want all the residents to eat together. They have an activities director. They always do things during the day. My dad plays a lot of bingo. They have a lot of puzzle games to keep their minds fresh. We have to furnish nothing.

Pat

I toured Emerald Trace and visited the memory care unit. I liked the way it was laid out and designed. They have their own bathroom, closet, and a little area to put a microwave or something. Then you walked into the main bed area. It felt more like an apartment living situation than a nursing home.

Michele

Emerald Trace on Turkeyfoot was a great facility. It's pricey, but it's very nice, and the staff was professional and caring. For that kind of facility, the food was really good and everybody had a private room there. I liked that place pretty well. I had a small apartment on my own where there's a bedroom, a bath, a shower, and a small kitchenette with a small refrigerator, sink, shelves, and stuff. Overall, it's clean. If there's a problem, they fixed it.