Bickford of West Des Moines

We visited Bickford of West Des Moines. The staff thought that he would be best suited in the other Bickford, because there are more males there his age. They greeted us with ice water and fresh muffins, that's what we got upon arrival with our tour as we sat down for our informational meeting. That was awesome. It made us feel right at home and that was a very personal tour as we walked through the building. The people were very polite and very considerate of what we were doing. It is never easy to find a place for your loved ones, but they made it especially easy to do. Her name is Kaitlyn, and she is awesome. We saw one room that was set up and it looked good to me. I just want to say that it is a family-oriented business. They totally want to make the transition from home care to senior living care as smooth and as non-traumatic as possible. It is just a big step, that nobody wants to do, but they make it family friendly.

The person who took us around Bickford of West Des Moines was very nice and considerate to us. It was very nice, very neat, and would fit my wife's lifestyle very well in that she is a low-key, very comfortable type individual, and this facility is slow pace. I've heard nothing but good things about it from other people including their reviews that I read. It's an ideal place, but the most expensive of the places we looked at in Des Moines. The rooms were beautiful and small, but very comfortable. The grounds were a little on the small side. It's very comfortable, and the activities were adequate. It's low key, not overly active or aggressive, and seemed to be a restful place.

My parents are in assisted living at Bickford of West Des Moines. The place is cozy and friendly. The staff is very friendly and accessible. The food is good, the portions are realistic, and the servings are more appropriate for them. They have a lot of different things. They have a very accessible exercise area.

Bickford of West Des Moines is excellent. The caregivers are very personable and very caring. It was a good change for my mom. They have several different room types, and my mother likes hers because it has two rooms with a sitting area, so she is able to have her piano in the room. They allow pets, so several of the residents have dogs. Even though she doesn’t have her own, it is nice to frequently see a dog in the hallway. The grounds are very nice. It is built in a circular concept, so there are two interior courtyards. It looks very nice. They can walk without having to worry about being outside of a secured area.

The interior decorating at the common areas of Bickford of West Des Moines was very nice. The memory care's billing amount was much clearer than the assisted living. It was nice that they had handicap bathrooms and temperature control. It seemed like a very homey area. I liked the memory care unit. The dining room was a very comfortable-looking place.

My father-in-law is at Bickford. We found it from Caring.com's list. One of the reasons we picked it is because there are many activities. The rooms are a little bit smaller, and that's a way to get them out of the room. He absolutely loves it. He goes out for most activities that are there. He sings along with the pastor that comes several times a week. I have eaten there a number times, and I like every meal that I had. My father-in-law likes the food too. He also likes that they have ice cream 24 hours a day. One thing that we like about Bickford is that the help has been there for a number of years, so it didn't look like there is a large turnover of help.

Based on the half dozen assisted living facilities toured and visited in the Des Moines ares, we selected Bickford for my mother. In the several years she has lived there, I am very pleased with the attentive care she receives when she needs it, the quality of the food and facility, the professionalism of the staff and genuine compassion they show, and the flexibility of the management to work with us.