Bickford of Urbandale

Offers Assisted Living and Memory Care

19 Reviews
5915 Sutton Place, Urbandale, IA 50322
Call (800) 385-2527
Bickford of Urbandale (800) 385-2527

Reviews of Bickford of Urbandale

19 Reviews Write a review
(4 Reviews)
(7 Reviews)
(7 Reviews)
(3 Reviews)
(5 Reviews)

Assisted Living Reviews for Bickford of Urbandale

October 13, 2016

By Amy208644

I am a friend or relative of a current/past resident

My grandmother is at Bickford of Urbandale for several months now. They’re great. It’s nice and clean. It’s welcoming and homey. It was the best out of everything I looked at. The people are always friendly. Care of the elderly especially when they have their mind of their own is difficult, but I think they’re doing a great job. I can’t say it’s perfect, but I’m not dissatisfied.

July 14, 2016

By Carla874435

I visited this facility

I liked Bickford of Urbandale because it was small and seemed more personable. When I was there, a musician from their generation had died, so they were listening to his music and singing songs from the era. They were talking and discussing current events in the news. The lady who gave the tour was very thorough. She only showed me one room because I think that was all they really had. I didn’t stay for lunch, but they told me that everything was handmade.

May 10, 2016

By Julie123882350

I visited this facility

Bickford of Urbandale was an older facility but still very nice. The staff was great, very pleasant and knowledgeable. When I was there, it was lunch time so I could not tell you their activities but I know they have quite a bit of activities. The dining area was very nice. They were doing some remodelling while I was there.

December 21, 2015

By A Fellow Reviewer23

I am a friend or relative of a resident

We choose Bickford of Urbandale for my parent. Part of the reason is that it has a reasonable price. It has a very homey atmosphere, and the staff seems to be very active. She is there for a couple of months, and they turn out to be a homey community with active and very caring staff. The food seems to be very good. Everything seems to be fine. They have a little beauty shop there. They have everything that she needs, and they have activities.

October 28, 2015

By David114100050

I visited this facility

Bickford of Urbandale was the best. It was a very nice place. I liked that as they were giving me a tour, they were saying hello by name to the residents, and everybody seemed to be like a family. The rooms were all nice, but all of them were small. I suggested to my aunt that if she decides to come back here, this place would be a good one. The staff was very friendly, including the manager, the physical therapist, and the janitor. They were all nice people. I saw the dining area, and it was also nice.

September 22, 2015

By Rhonda245

I visited this facility

I visited this facility looking for a place for my mother - soon after I moved her in. I'm so happy I found a place like Bickford for my mom. I know she is safe and happy there. The staff are so responsive and kind. I'm really happy I picked Bickford of Urbandale.

September 09, 2015

By kerip222

I visited this facility

The facility is older, there are certain areas that need updated. In one of the kitchen areas, the cupboards are missing or falling of the hinges. The food portions were small and when someone asked for seconds, the staff replied "we are all out". I didn't really have any staff interaction, they were not overly friendly with me. Both managers were out, which was odd because it was 9am in the middle of the week.

July 18, 2014

By Caring96131550

I visited this facility

I visited a friend at Bickford. It was an older facility, but the grounds looked fine. It concentrated on memory care, and it was a locked situation. The general areas were like the dining room and the recreation area. He had a studio type room. It was very modest and plain, but it had a bathroom. The staff was fine. One of them was pleasant and very cordial. When I was there most of them were eating, and they could be in different locations besides the dining area.

June 26, 2014

By Patricia86110650

I visited this facility

I visited Bickford of Urbandale, and this facility is very, very nice. We liked it. We had a nice lunch there, and the food is good. We saw several different types of rooms, and they were fine. This facility is pretty convenient for us. The staff was very cordial and wanted to know if they could do anything for us. We also had a nice visit with the director. They have activities, and, in fact, they were having a band or something the day we went there. Overall, I think it's very homey.

April 11, 2014

By Caring81559150

I visited this facility

I had a visit at Bickford, and I like this facility a lot. The place is really clean and the staff are very attentive. They seemed to have really good activities, but it was very expensive. Another thing about this facility is that when my mom's funds run out, she would have to move to another place because they wouldn’t accept state or federal funds.

May 21, 2012

By commercesd

I visited this facility

While in Iowa, we stopped in on the spur of the moment to see the Bickford of Urbandale while searching for an assisted living facility for our aunt. The staff was happy to show us around, despite the fact that we didn't have an appointment. The grounds around the main door were nicely kept, with flower beds and nicely manicured grass. The interior was inviting and we could smell fresh flowers. The entire décor was quite nice and fresh. They had many scheduled and non-scheduled things to do - from reading to games, discussions, and other stimulating activities. The dining areas were nicely designed and warm. The food looked deliciously prepared, as well as nutritious. The dietician and chef changes up the menu to keep it interesting and encourage resident to make suggestions. The residents are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. They may also enjoy the outer walk ways around the building and courtyard. The private rooms were decorated tastefully with a homey, light and airy atmosphere. Each unit has nice views of the surrounding area. Bathrooms were designed with safety seats and rails. The seniors here really enjoy living here - that was plain to see. The staff is kind, caring and very attentive to all of their needs, whatever they happened to be.
See all Assisted Living reviews (17) See fewer reviews

Memory Care Reviews for Bickford of Urbandale

Get Costs

Costs for Bickford of Urbandale

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Memory Care

Obfuscated cost

Starting Price

Click to unlock price

Photos of Bickford of Urbandale

Get Costs

Services and Amenities of Bickford of Urbandale


  • Rent Plus Care Fees
  • Assisted Living Starting At: $4106/month
  • Memory Care Starting At: $4106/month

Dining options

  • In Room Kitchenette


  • Beauty Barber Shop
  • Resident Transportation
  • Resident Parking

Cleaning services

  • Laundry For Clothing


  • Resident Capacity: 70
  • Minimum Age: None
  • Pets: Small Pets Allowed
Get Costs

About Bickford of Urbandale

Welcome to Bickford of Urbandale, one of Iowa's premier assisted living and memory care communities! Bickford of Urbandale is conveniently located on Sutton Place, so please, stop on by any time. We invite you in and welcome you home to our Urbandale senior living community.

At Bickford of Urbandale, we offer premier memory care and assisted living services. The fullest expression of assistance comes with an intimate understanding of our residents at Bickford of Urbandale. Each resident of our Iowa assisted living home is unique, as are the services they require, and the manner in which they wish for them to be met. At our Urbandale senior community, we also know firsthand the confusion that memory loss creates in relationships with loved ones. That's why our Alzheimer's care community strives to make every activity intentional and personally driven by each individual’s life story.

Nothing can replace home - this we know at Bickford of Urbandale. The smells that waft through the open door, the tattered edges of the overstuffed chair in the living room, the faded photographs on the mantle, the memories…lifetimes are built on these things; happiness dwells in them. At Bickford of Urbandale assisted living in Iowa, we don’t ask you to give up your home, your treasures, your memories. Instead, we want you to bring the pieces of the home you love into our Iowa assisted living and memory care community and make it yours.

Get Costs

Map of Bickford of Urbandale

Get Costs

Get Costs

Bickford of Urbandale

  • By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.