Provider Response
We appreciate your kind words! We are very proud of our team and the Red Carpet hospitality that the show to the residents, families, visitors and other team members! Thank you for choosing to be a part of our Edencrest family.
Offers Assisted Living and Memory Care
May 23, 2019
Provider Response
We appreciate your kind words! We are very proud of our team and the Red Carpet hospitality that the show to the residents, families, visitors and other team members! Thank you for choosing to be a part of our Edencrest family.
June 25, 2018
Provider Response
We are so happy to hear of your wonderful experience at Edencrest at Siena Hills! We work very hard to make our community feel like home and the staff like family. We appreciate your kind words and look forward to having your Dad in our community!
December 26, 2017
Provider Response
Melinda, Thank you so much for sharing your experience touring Edencrest at Siena Hills. We're so happy to hear that you enjoyed your visit and would recommend our community to others... We think our building, residents and staff are pretty PHENOMENAL too! Your kind words are much appreciated!
March 31, 2022
Provider Response
Thank you for feedback. We take this information very seriously and would like to speak to you personally in more detail. Please reach out to Nick Lensch, Regional Director of Operations, so we can address.
February 20, 2022
Provider Response
Welcome to the Edencrest at Siena Hills Family! We appreciate your feedback and strive to roll out the Red Carpet for our residents, families and visitors every day. Thank you!
January 25, 2019
Provider Response
Thank you for choosing Edencrest at Siena Hills! Our team of dedicated and caring staff take care of the residents like they are their own family. We appreciate your kind words and look forward to getting to know you and your family.
What ongoing training does the staff receive in dementia care?
Edencrest utilizes in person training by our Health Care Coordinator as well as ongoing learning through online Relias training.
What programs or activities does Edencrest at Siena Hills offer to enrich residents' well-being?
Edencrest at Siena Hills is honored to host Live 2B Healthy 3 times a week as well as Music Speaks and TheraPet
What places are near Edencrest at Siena Hills or within walking distance for assisted living residents to enjoy?
A bank and grocery store are within walking distance as well as the local walking trail.
What transportation services does Edencrest at Siena Hills offer to assisted living residents?
Edencrest provides Free Shuttle service by reservation in the entire Des Moines area
What makes the chef or dining program at Edencrest at Siena Hills exceptional? What kind of menu can assisted living residents expect?
Restaurant style dining. Eat what you want, when you want.
What safety features or security measures does Edencrest at Siena Hills offer to assisted living residents?
Edencrest utilizes technology to ensure resident care is on time and accurate as well as immediate response to resident alert calls
How does Edencrest at Siena Hills keep residents' families informed about their loved ones?
Stay connected to your family and our community with LifeShare technology on every residents television. Also find updates and community events though our website and Facebook pages.
What is the care staff-to-resident ratio at Edencrest at Siena Hills during daytime and nighttime hours?
2-3 care staff per 10 residents during the day and 1-2 to 10 evening and nights
If Edencrest at Siena Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet friendly community with two outdoor courtyards with flower and plant gardens attended by residents
What ongoing senior care training does the staff receive?
All Resident Assistants receive extensive online and on the job training at hire and continual, consistent and ongoing training to meet the highest standards
What safety features or security measures does Edencrest at Siena Hills provide to protect residents who wander?
Edencrest at Siena Hills has electronic monitoring systems to prevent unsupervised wandering
What programs or activities does Edencrest at Siena Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?
Residents enjoy a minimum of 6 daily activities for socialization, physical activity and fun as well as regular group outing to local events and shopping
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Healthcare Coordinator Taylor Bakker assesses all residents upon entry and after 30 days and every 90 days thereafter to ensure proper care
What techniques does Edencrest at Siena Hills use to support memory care residents during mealtimes?
Our staff serves our residents in a restaurant style dining and ensures they receive 3 healthy meals a day as well as unlimited snacks and beverages.
How does Edencrest at Siena Hills keep residents' families informed about their loved ones' health?
Regular communication is performed with the family contact. Family is welcome to call, or visit 24 hours a day to check on their family.
Describe the neighborhood around Edencrest at Siena Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Edencrest at Siena Hills is nestled behind a few local businesses and residential houses and close to one of Ankeny's major thoroughfares.
Is Edencrest at Siena Hills affiliated with a hospital if more care is needed?
Medical facilities and doctors are at the discretion of family choice. Siena Hills does have a Nurse Practitioner who makes house calls if the family desires.
Edencrest offers state-certified Assisted Living apartments for those who are looking to live life to the fullest at any stage of retirement. Our Assisted Living program is designed with our residents’ wishes in mind. From the restaurant-style meals we prepare in-house, to the activities on our life enrichment calendar of events, our program is completely resident-driven. Pair this consideration with our individualized health care services and you have the ultimate choice for senior care and housing in the Des Moines area.
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