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Reviews of 3801 Grand in Des Moines, Iowa
4.7
(12 reviews)
Facility
4.6
Staff
5.0
Food
4.7
Activities
5.0
Value
4.5
Penny
5
|
March 19, 2024
3801 Grand is in the same neighborhood that I would like to be in. It isn't as large as a community. It has 38 residents so it seemed like a very friendly community. The input that I was getting from talking to the administrator was very receptive and very proactive. She called right away and she listened to what I would like, and then made arrangements for my son and myself to have separate apartments within the same floor. They have the evening meal available and some house cleaning services. I will not have any extra bills to consider. As far as utilities and everything, it would all be covered, except for my phone. They did great follow ups. The person I interacted with was excellent. When I went there, the receptionist seemed welcoming. The staff person I've been working with is the marketing staff. She just informed me that she's going to be out of town, and who I could reach in the meantime, so I appreciate that. The place is well maintained. They had activities. I was interested in their underground covered garage. They didn't have an entrance fee. You just have to pay a deposit, and I understand it's refundable if you want to leave. They had some activities that I thought I would be interested in. They have a gym and a full kitchen in the apartment.
Lisa
5
|
November 14, 2022
We've decided to keep my mom at 3801 Grand. Our experience has been wonderful. They have a very caring and very attentive staff. They check in on her frequently to make sure everything is OK. If she actually misses a meal, the cook calls my mom and asks if she's OK. It's good to know that people are looking after her. Mom's room is wonderful. They have a pretty good variety on their menu. The dining area is beautiful and the decorations are beautiful. Sometimes, there's someone playing the piano or something during dinner. The facility has a very friendly atmosphere. There's staff going around doing their duties. They're always very friendly, asking if you need help with anything. They have card games, card clubs, book clubs, crafts, bed baseball, trips to shopping, painting classes, and chair exercise classes. They have a little library and a workout room. They have people come in and do entertainment and magic shows. It's a great place to put your loved ones in knowing that they would get the care that they need.
C.K.
5
|
August 30, 2021
I toured 3801 Grand. It was actually my top choice. It's a nice facility. They're very friendly staff, and their price was better. Activities and amenities seemed good. They had lots of several areas where the residents could go, and they would take them to do activities. I like the small size of the memory care, and that those residents came together to eat kind of in a home style atmosphere. They have a library, a hair salon, and activity rooms. The staff members were very friendly. They seemed to know the residents. They interacted with the residents. The facility itself was very nice.
Provider Response
James
5
|
May 30, 2019
3801 Grand has assisted and independent living. It's very nice and my friend loves it. They have food and can feed you in your room or you can go to the dining room, and they can assist you in your room and change your diapers if you need it. They can do whatever you need depending on your level of care. His room is great and big enough for a one-bedroom apartment. The facility was very clean, very nice, and very new. Everything's wonderful.
JillC
5
|
April 17, 2018
My relative stayed at 3801 Grand several times in Assisted Living respite care. My relative met with the nursing staff before their stay to help anticipate and meet their needs. Even though he was not a permanent resident, he was always welcomed by residents and staff alike on his stays. Staff were friendly and attentive to his needs —a plus versus some of the very large facilities in the area that lack a cozy, small feel. 3801 has a lovely, updated, open lobby and dining area. My relative’s room was comfortable, clean, large windows with easy accessibility to kitchenette and bath. Activities always going on whether it was entertainment or physical fitness and well-attended. 3801 Grand met my relative’s needs for a safe, friendly, quiet, secure stay.
Provider Response
SWaters
5
|
April 5, 2018
I can’t say enough positive things about 3801 Grand. The facility is comfortable and pretty. It isn’t ostentatious, but it has a homey and friendly feel. The staff is incredible. They are kind, caring, supportive, respectful, & experienced. They have helped ME help my aunt cope and live with dementia. This has been one of the hardest things I’ve ever dealt with & I feel so lucky to have walked in the door to be greeted with a big smile by Vicki. They have listened to me vent my frustrations with a kind ear & words of assurances that helped push me forward when I felt defeated by this horrible disease. The community, especially the Memory Care where my aunt lives, feels like family now. My aunt is physically healthier than she has been in a long time because of the care she receives at 3801. She has her belongings around her. She has her cat. She is happy to not have to do laundry or cook or clean her apartment. She loves the food. There are activities to stay engaged & always people around to just chat if a chat is needed. When my aunt has bad times during the day, the staff works with her to engage her in an activity, support her with comforting words, or just sit with her until she feels better. Finally, the nursing staff makes me feel secure with her medical needs as well & they always take the time to listen to any concerns I may have. Probably best of all for me is everyone has a good sense of humor. The smiles of happy staff brighten gloomy days. Thank you 3801!
Provider Response
Ron
4
|
July 17, 2017
3801 Grand Retirement Campus and the people were nice, but it was too far away from the things that we enjoy. The lady who took us around was very nice. The environment was more than good, and the rooms were very nice.
diane423286
5
|
May 25, 2017
I'm currently in Grand, this is smaller, so it's personal, and people were very friendly. The staff was kind and very helpful. I participate in bowling, I'm in charge of the library, I play cards, and I go on most of the outings. The price is comparable.
John672738
4
|
March 30, 2017
I visited a person in 3801 Grand. It seemed like a clean place and was easy to get to. The room was clean, nice, and spacious. They had a meeting room for group get-togethers.
JL302347
4
|
November 14, 2016
We visited 3801 Grand Retirement Campus. It was my favorite place. It is a very convenient location. We were shown several apartments, and they were very nice. The people that live there were very nice and cordial. They have a beauty shop, and they serve evening meal there. They have Sunday services too.
Pamela42
5
|
February 11, 2016
My mother stayed at 3801 Grand for a month. She was there from Thanksgiving to Christmas. It was a very nice place. It was very social. It was very similar to the other community. It was probably not as plush, but it was a better valued for the money. It was very comfortable, and very nice. We really like it. My mother was in their memory care so there wasn’t a whole lot of social stuff that she was able to do. But for the assisted-living part, it seemed like they had a lot of stuff going on. She said the food was fine. It was on the bland side. There wasn't a lot of butter or salt, but it was good. The dining-area was beautiful. The place was very homey. The staff was very good. They treated my mom very well.
AndreaC
5
|
December 16, 2009
From the first phone call to the first month at 3801 Grand We had nothing but a great experience. Everyone there was helpful throughout the process. They gave me the name of someone to help us get $$ from the VA and he is great too. I really like that they don't have add on services and the facility was much nicer than some of the other places we looked at. Mom is very happy at 3801..if I'd of known it was going to be this smooth I would have approached the idea sooner-by the way the helped me with that too.
What you can do with Caring
Costs for 3801 Grand in Des Moines, Iowa
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,500
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,550
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,300
Starting Price
Services and Amenities of 3801 Grand in Des Moines, Iowa
Dining
- Communal Dining
- Guest Meals
On-Site Services
- Veterans Affairs (VA) Aid Assistance
- Religious Services
Room Amenities
- Kitchen Appliances In Unit
Kitchen Types
- Kitchenette
Guests
- Overnight Guests
Outside Amenities
- Garden
Financing & Payment Options
- All Inclusive Rent
Languages
- English spoken
Housekeeping & Maintenance
- Linen Services
- Housekeeping Services
- Laundry Services
Transportation & Shopping
- General Transportation Services
Pets
- Pets
Additional Amenity Information
- State Licenses: S0003
About 3801 Grand in Des Moines, Iowa
Our Campus
Welcome to lovely 3801 Grand! When you come to visit, you'll likely notice our professionally landscaped grounds. Come inside and you'll be greeted by our friendly staff who are excited to show you around our beautiful campus. You'll most certainly be captivated by our comfortably modern d?cor. And if you're there at the right time of day, you just might get a whiff of a fresh, homemade meal being prepared.
Our Neighborhood
Beautiful Location! Located on picturesque Grand Avenue in Des Moines, 3801 Grand is in one of the most desirable neighborhoods in the city. The North and South of Grand neighborhoods house some of the city�s most elegant, stately homes. Ingersoll Avenue, just a block away, is the city�s epicenter for revitalization efforts and development of a small business that include restaurants, boutiques, and unique multi-use buildings. Our 3801 Grand community is only 5 minutes from downtown entertainment venues and major medical centers.
Dining Experience
In the kitchens of 3801 Grand it is our philosophy to offer fresh, homemade food every day. Just as you would have in your own kitchen, the simplest of foods are prepared with great care. You can find staff peeling potatoes for homemade mashed potatoes, made with real cream and butter. Signature dishes such as the seared lamb chops or roasted Cornish game hen are resident favorites, appearing on the special menus regularly. Don�t feel like having a rich, heavy dessert? No worries, a variety of fresh fruit is available year-round for residents' enjoyment here in our community.
Join us for an a la carte breakfast with daily specials; buttermilk pancakes and waffles, biscuits and gravy, French toast, pastries, and eggs any way you want. At the noon and evening meals, we offer two specials or order from our always available menu. Our homemade soups are offered daily with fresh, quality ingredients. Our residents always have a say in what items they like to see on the menus, feedback is always welcome.
Included Services and Amenities
- Three meals a day plus snacks
- Medication management
- Personal assistance with activities of daily living
- 24-hour on-site personal care staff
- Call pendant
- Monthly rent
- Wellness events and entertainment
- Laundry service and housekeeping
- Scheduled weekday transportation
- Internet and expanded basic cable through Mediacom
Thank you for your interest in 3801 Grand Senior Living. Please give us a call to schedule a free tour.
To learn more about this provider�s license and review other available state reports, please visit:
Iowa Department of Inspections and Appeals Health Facility Database
Map of 3801 Grand
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