Plainfield Healthcare Center

Melinda

Dad was at Plainfield Healthcare Center. It was very nice, very open, and secure. The room he was in was nice. He had a private room with his own bathroom, chair, TV, and little mini fridge. It was cozy. The staff was wonderful. They were very good, very attentive, and very quick when he pressed his button for help. They were always there within a minute or two. They have laundry services. They got his hair cut while he was there. They were going to set him up for a dentist appointment, but he wasn't there long enough. Of course, they've got the regular things that nursing homes have like movie nights, bingo, and just different activities, but he wasn't interested in doing that. The food looked very good. I tried some of it and it was good, but Dad didn't eat very well there. He's kind of picky.

Samuel

My mother is still in Plainfield Healthcare Center. They're helping her with mobility and hygiene. The staff is great. She's got young women who consider her like their mother and they call her mom. They're nice to her. They listen to her. I've never seen the facility dirty, her bed or her linen. Her room is a nice sized. It's a single room. She's got a TV and a little refrigerator in it, and it's probably the size of an average bedroom. The food is the biggest complaint with her. She doesn't like the food as much. I'm not letting that deter us from getting her care. We got people that can bring her food if that's a big problem. I'm not worried about that. Some of it she'll eat, some of it she won't. We were told last week she started doing activities, so that's a big improvement, better than her last place. She's been more active and doing things that they suggest. She's got out of her room and joined other clients in bingo or something else. Their value is within the State limits and without the Medicaid, we couldn't afford her to be there.

Janell

Plainfield Healthcare Center was a very neat, clean, and friendly place. It's also spacious. The staff were very friendly and helpful. The facilities were very neat and clean. It seemed like they're in order. They had a courtyard and a barber and beauty on the inside. It's very close to restaurants, grocery stores, and convenience stores. There are a lot of different things over there.

Hkanne

I would like to take this opportunity to express how thankful and appreciative I am with the care my loved one is receiving at Plainfield Health Care Center. The kindness and support of his caregivers interacting with him daily does not go unnoticed. His caregivers go above and beyond their duties, he is so blessed to have each and every one of them. I would like to especially thank Erin the therapy director for her compassion and unrelenting support to make his daily life a little easier. I realize not everyday can be perfect , but it's not for lack of trying at this facility. Thank you All!

Leanne

I was so impressed with the Plainfield Health Care Center. They were organized, kind, and orderly. The place smelled great as they do not allow any carpeting in there, and so it was just impeccable. They were doing construction, but they kept it away from them. So, it was just a nice atmosphere. The gal that did the tour had nothing to ruffle her feathers. She was just calm, delightful, and pleasant. She wasn't an alarmist. I've had to deal with her several times throughout the process, and she's always been the same all the time. The rooms are also big. My mom and dad are going to be in the same room, and it's bigger than their apartment, and I'll be able to put a lot of their furniture in there. There'll be a couch, a recliner, and a coffee table, too. It's going to be like a little home with their bed in there.

fredrick7988

Our very elderly mother broke her back and needs a great deal of nursing care and comfort care. She was first at another Plainfield Care Center and had several disturbing incidents of her medication being administered wrong causing real problems. She has been at Plainfield Health Care Center for a month and the nursing staff has been excellent. We all met with the care plan group which addressed her needs from medication to comfort care, her likes, dislikes, expectations and the offerings they had for her. The nursing staff is all employed by PHCC and not contract staff on the weekends so care is very consistent. We have gotten to know them all since we live close by and they are all on the same page and up to date if medication changes. The nurses and doctors are doing all they can to help her. They are kind, caring and truly concerned nurses. There are several nurse aides who have worked in the field for years who know the best ways to aide in her comfort The newer aides learn much from them as well as from their own training. The nurses, aides and all are show real care in addressing issues of nutrition since she has difficulty swallowing normal meals. Everyone treats her with respect at all times. Even the head of maintenance has the warmest greetings and steps in asking her often how she is doing and gives her a smile and has words of good cheer. The administrators have put a together a very caring, cohesive staff that does their best. The facility is older but clean and the room décor is up to the family. The food seems to be very institutional but residents can request soup or an alternative to some meals. At this point we are very satisfied with PHCC and are grateful to those who recommended it based on their experience with their loved ones.