My mother has called Chateau Center home for over three years. Not unlike most Seniors, She had a very difficult time transitioning to a long term care skilled nursing facility. It breaks my heart that we can't take care of her! If your loved one is in need of rehab, especially if transition to long term skilled nursing care is required afterword, I would encourage you to entrust your loved one's care to Chateau Center. Residents are truly considered and treated as family here!
We had to do the, what I refer to as, "the search for facility care within a 24 to 48 hour time constraint", because my mom was abruptly released from another facility, while under Medicare Rehab (That's a story for a different day!) You currently may or may not be going through the same or similar situation and for that I am sincerely sorry!
I'm sure you'll agree that no one wants to see a loved one have to enter a skilled care facility especially for long term care through end of life. So I'll tell you what I was told, by another resident's family member (s), when I was looking, with which I wholeheartedly agree; "No matter where you go, you need to be proactive, visit often and let your concerns be known! All that said, they are pretty good here and take good care of my loved one!"
My additional remarks:
Food-not the best but they do listen, take concerns seriously and try to improve. You can bring food too.
Most Residents like to hang out at the nurse's station when the dining room is not available, they don't have too! The staff is great they interact with the residents. Sitting there is part of the residents routine for showers, toileting, etc.
There's usually not an odor but if there is (which is rare), it's most likely because the staff is busy caring for the residents. No problem though it's as simple as informing a staff member. The Staff is courteous, discreet and attentive in bringing resolution to such issues. Again, hygiene and housekeeping problems are rare. My mom has never had a bed sore! They even have a wound care nurse specialist.
I can go on and on with good things to say! Nothing is ever as good as home but I know they love my mom, she's safe and well cared for! They would have gotten a "5" but there are just some things (most likely budgetary) that are out of their control. God Bless and best wishes!