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Heritage of Brookstone

Offers Assisted Living and Memory Care

18 Reviews
2015
5235 Stilesboro Rd Nw, Kennesaw, GA 30152
Call (800) 385-2527
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Heritage of Brookstone (800) 385-2527
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Reviews of Heritage of Brookstone

18 Reviews Write a review
Food
(Not Rated)
Staff
(2 Reviews)
Facility
(2 Reviews)
Activities
(1 Review)
Value
(2 Reviews)

Assisted Living Reviews for Heritage of Brookstone

December 10, 2018

By LovedOne1203

I am a friend or relative of a current/past resident

Heritage of Brookstone is fine. He is their programs, and in the evenings -- by the time I get there -- he's just having dinner. They do some singing and stuff. He seems to be adjusting well and seems to be eating, so I guess he's OK with the food. So far his room has been kept clean. Right now they're going through some major renovations.

Provider Response

Thank you for taking the time to provide us with feedback; we appreciate your review of our community!

March 19, 2018

By Jan

I am a friend or relative of a current/past resident

I've been very happy with Heritage of Brookstone. The rooms are a nice size. My mother's unit has a balcony. They have excellent and very helpful staff and a variety of activities.

June 14, 2017

By momof03

I am a friend or relative of a current/past resident

My mom has lived here for a few months now and we are quite pleased. We moved her closer to us from another Assisted living and we have seen a big improvement in mom. The staff are so welcoming.

Provider Response

Thank you for sharing your experience; we appreciate your feedback! Our goal is to provide a 5-star experience, so if there are specific areas of improvement that you feel would help us achieve that goal, please reach out to our Executive Director. Thanks!

May 22, 2017

By traceyc1966

I am a friend or relative of a current/past resident

I have a family member here, this place is the best yet. My mom always calls to tell me how much she gets to participate in and how the staff are always there for her when she needs them. They always answer any questions I have and someone is always around when I'm there. I can really tell that they all care about their residents here. I would give 100 stars if I could. Also I've noticed meals are getting better my mom always brags how great her meals are.

Provider Response

Thank you so much for taking time to post your feedback; we appreciate your review and are happy your mother is enjoying her new home!

July 25, 2016

By X

I am a friend or relative of resident

My mother lived her for a couple of years , in the beginning it was a great place for her to live , but ever since about last year , the entire place has gone down hill . They have gone through almost 3 different "managers" (if that's what you'd call them) , so many different nurses (the minute my mom got to know someone, they were gone for whatever reason) on top of the people , they also some how forgot about my mom . They didn't check on her through out the day (since she stayed in her own room ) when we called to asked how she was really doing , the manager lied and no one had given her food the entire day (it was about 7pm when I called. If I would have known they would have turned out like this , I would have gotten her out of there a long time ago . Horrible place to put your family .

Provider Response

We were disappointed to learn that you have given us a one-star rating, but we appreciate that you took the time to let us know so that we can improve! The entire team at Heritage of Brookstone strives to provide the best quality services and care available for our residents. We take your concerns very seriously, and are committed to serving our residents and families who have entrusted us with care of a loved one. Please call Executive Director, Alphonso, at 77--423-0080 to share more information about how we can improve the quality of our services going forward. Once again, thank you for your time!

June 30, 2016

By Kitty001

I am a friend or relative of a resident

Dad is in a shared room at Heritage of Brookstone in the memory care unit. The place has only had a memory care unit since March, and they're not experienced yet because he has escaped three times. It's not a good environment, and we don't want him to get lost. The facility is great, but the staff is inexperienced in the memory care.

Provider Response

Thank you so much for taking time to post your feedback! Safety, care, and the resident happiness are all top priorities here at Brookstone. Continuous training and support will be provided to ensure these priorities will continue to be met. We want to create a safe haven in our memory care community where residents and families feel at home. If you have any additional questions or feedback based on your experience, please feel free to reach out directly at 6 7 8 - 2 1 4 - 3 2 0 5. Thanks so much, and we look forward to connecting with you!

June 23, 2016

By Dawn6

I am a friend or relative of a resident

Heritage of Brookstone is a nice and clean facility. The staff, nurses, and the chef are nice. The rooms are larger than in the other places we have seen. It was pet friendly. They had activities going on several times a week, night and day. They had a van to go places, group meetings, Bible study, and bingo.

May 10, 2016

By JaneNEZKO

I visited this facility

I liked Heritage of Brookstone. The good thing about it is it’s very close to my home. The people seemed really nice and friendly; the gal gave a really good tour. It was nice, clean, and bright and reasonable in price. I saw all of the residents having sandwiches for dinner. A lady showed me the menu, and it looked like one night, it’s this sandwich, the next night, it’s another sandwich. I questioned why it was so little, and she explained that their big meal was at lunch, which made sense in that older people don’t eat that much in the evening.

January 31, 2016

By Cyndy1

I visited this facility

Heritage of Brookstone is nice. I’ve been in there two or three times before because I live near it and my bookclub has had met over there in the past. They have a room where you can meet and they have been so friendly about it. They’re very friendly. Their activities director is very friendly. Everybody seems engaged. The rooms are nice. They clean your rooms once a week. They provide assistance where needed. They have plenty of activities. It is a good place.

January 25, 2016

By Relative14

I am a friend or relative of a resident

My mother is in Heritage Brookstone. The staff is exceptional. The staff is very caring and very on the ball. The food is delicious. She is in a studio apartment. They have bingo and they go to the Dollar Tree. They have movies, play dominoes and they have Christian services. They have Christmas and New Year’s Eve party. They do all kinds of stuff.

November 05, 2015

By james smith

I am a friend or relative of resident

My mother was a resident at Heritage for almost 2 years. She loved this place and referred to it as Home.The place is clean and the staff is wonderful. They were like family to my mother. They treated her as only family members can. If you are looking for a place that's safe, clean, has great food, fun and caring staff look no farther than Heritage. It is the best assisted living residence in Kennesaw/Acworth. I can say this because They treated me like family and still stay in touch after my mothers passing. As you can tell I highly recommend Heritage.

September 30, 2015

By Beverlee1

I visited this facility

Heritage of Brookstone was very nice. The people were very happy, and the food was absolutely delicious. However, we're not ready to move into a single bedroom and that's all they had to offer. Our pets would be welcome there. The gal that runs it was absolutely superb and everybody that we met was delightful. I would highly recommend it. They also had gardens.

August 08, 2015

By Caring111244850

I visited this facility

The staff at Heritage of Brookstone is very competent and friendly. They are really nice. The apartments are very roomy and up to date. They are very clean. Their dining room is an open area with lots of tables.

September 30, 2014

By Caring73765650

I visited this facility

We were able to look at Heritage of Brookstone. The staff were very welcoming and helpful. Their rooms are of good size, and their dining area was very nice. The facility itself is beautiful, and they offer a lot of activities.

June 17, 2014

By Sandy34

I visited this facility

Our visit with Heritage was great. The staff was very nice, friendly, and open to answer any of our questions. We knew a lady who lived there, and she was pleased with everything. The food was great. However, they didn't have a big room, and my mother wanted the living room, bathroom, and bedroom separate.

February 27, 2014

By Caring78122850

I visited this facility

Heritage of Brookstone was bigger than what we wanted. Everything was great. The staff was very nice. It was clean and it seemed like a nice place. The rooms are adequate and the residents there seemed happy. They have exercises and usual activities. It was also convenient. But if you're not mobile, it was a little difficult to get around. My mother is visually impaired. It would have been difficult for her to move around by herself.

September 10, 2013

By Tom and Peggy

I visited this facility

We had a good visit at Heritage at Brookstone. It was nice. The rooms though were small and would not fit my wife and me. But then if we got anything large enough for us, it would be beyond our price range.

July 29, 2013

By Herb Jones

I am/was a resident of this facility

I have resided at Heritage for over four (4) years and am very,very happy with my decision to live here. It is a lovely, well kept and well managed facility located near neighborhood shopping, banking and other convenient services. The building and rooms are spacious and attractive including high ceilings in the dining and common areas with view through French doors to the garden and beyond. The staff and management are caring individuals who have become my family. The administration is open to suggestions from relatives and residents which benefit the residents. This MY HOME and I strongly recommend Heritage to anyone wanting a safe, secure place to live in their retirement.
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Questions about Heritage of Brookstone

What ongoing training does the staff receive in dementia care?

Senior Lifestyle Embrace Programming and training including topics of dignity, customer service, hospitality, care and fall prevention.

Describe the overall population of assisted living residents at Heritage of Brookstone. What is their average age? What are their favorite things to do?

Heritage of Brookstone is a thriving community of age 62 and older.

What programs or activities does Heritage of Brookstone offer to enrich residents' well-being?

Be Inspired Personal Care Programming (including technology via .com for Seniors, Brain Health University for education, and creativity arts through Discover Your Mark); Memory Care Embrace programming is award-winning, top notch programming that focuses on the individual and staying independent as long as possible.

What places are near Heritage of Brookstone or within walking distance for assisted living residents to enjoy?

Convenient & nearby shopping, restaurants and medical offices.

What transportation services does Heritage of Brookstone offer to assisted living residents?

Transportation for weekly shopping trips, outings and local transportation to physician appointments

What makes the chef or dining program at Heritage of Brookstone exceptional? What kind of menu can assisted living residents expect?

The restaurant-style dining experience is exceptional, providing from scratch cooking featuring soups, various entrees, accompaniments and desserts that promote healthy living and are pleasing to the palate.

What safety features or security measures does Heritage of Brookstone offer to assisted living residents?

24/7 caregivers on-site with 24/7 access to nursing is provided. Also, alert pull cord system in each suite and alert pendants for each resident assist staff in maintaining a safe, and secure environment. Memory Care offers security from wandering, but also offers a safe, enclosed outdoor garden for residents to enjoy.

How does Heritage of Brookstone keep residents' families informed about their loved ones?

All changes in care are directly communicated to family members. Individualized care plans are determined for each resident upon moving in and they are reassessed and updated for change in needs on a regular basis.

What is the care staff-to-resident ratio at Heritage of Brookstone during daytime and nighttime hours?

Heritage of Brookstone staffs according to care needs which often leads to operating well above the required state guidelines.

If Heritage of Brookstone accepts dogs or cats, what indoor/outdoor areas can they enjoy?

we are most certainly pet friendly with open air public and private balconies. Also available for spending time outdoors with you pet, you will find an expansive garden and concrete walking paths that border a beautiful, wooded setting.

What ongoing senior care training does the staff receive?

Mandatory, monthly staff meetings are conducted to keep everyone up to date on senior care including topics (for examlple) on dignity, customer service, hospitality, care and fall prevention). Also required are certifications in First Aid / CPR & fire safety.

How many staffers are on duty in the daytime and overnight?

Staffed above state guidelines of operation. We also have ancillary services contracted should a resident require more individualized, one-to-one attention.

What safety features or security measures does Heritage of Brookstone provide to protect residents who wander?

A safe & secure Memory Care program with open air enclosed garden area.

Costs for Heritage of Brookstone

Cost of Assisted Living

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Starting Price

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Cost of Memory Care

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Photos of Heritage of Brookstone

Services and Amenities of Heritage of Brookstone

Costs

  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $3600/month
  • Memory Care Starting At: $4950/month

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Tv Room
  • Garden And Patio
  • Security Gate
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Music
  • Games
  • Stories
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime

Languages

  • English

General

  • Resident Capacity: 70
  • Minimum Age: 62
  • Pets: Yes

Nurses

  • Nurses Extra: We Have 24 Hour Nurses.

Range of services

  • Physical Therapy
  • Occupational Therapy

Licenses

  • Licenses: yes-personal care home
  • State Licenses: PCH006944

About Heritage of Brookstone

Is this your business?

Heritage of Brookstone is a senior living provider in Kennesaw, Georgia that offers residents Assisted Living and Memory Care. Contact Heritage of Brookstone for more details on services and rates.

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