University Hills Health and Rehabilitation

Tracy Mateyko

This, like any other large scale facility has issues that can be improved upon. But overall this is a great place to live. The staff is very attentive to the recovery and condition of each individual needs. The staff respects resident privacy and life choices., example sexual orientation. The administrator cares about the residents welfare and happiness greatly. the rooms are clean but need some minor repairs such as the window blinds.

DonnaLewis

This facility is undergoing many changes. For those who don’t know the new Executive Director, stop & meet her, the door is always open!!! There’s an entire new leadership team. The Director of Nursing is amazing & is working hard to get the nursing department on track. The new Social Worker Margaret is a Godsend & Myrtle the activity director is second to none. Your loved one will never be bored…I have a family member here & I can tell you the improvement has been great the past 3 months. Even the food has gotten so much better. It takes a village to make a nursing home a home for our families and that’s what these ladies are doing!! We now have a monthly family night. Thanks to everyone at UH for their hard work.

A Mathers

The site administrator,Tammy, Does not return phone calls. She allows stopping of physical therapy. Without notifying P.O.A. Family member. Does not respond to inquiries to why. When asked questions if you can catch her before she ducks you she gets offended rather than answering. When asking if you can talk to her she is in meeting but will talk to directly following and after waiting for hours, she has either gone to lunch or left for the day. Patients are frequently shuffled from room to room without notification or explanation. Imagine being checked out for lunch, and not knowing where you live because they moved you like a thief in the night. If you looking for somewhere to dump and forget a family member, you are in luck at least until the bill comes.

stevowd

i was there 2 weeks, fell twice the first day. the staff talked bad about the pateintsand their job. it was during covid and none of the staff wore masksbut made my wife and daughter wear ppe outfits to see me

katygirl54

If you value your loved one, DO NOT take them here. The care is questionable, the food is below standard, and they gave him Prednisone for 2 months. You never keep a patient on that for that long. He only saw a doctor when he first got there. One day my fiancé was given half of a piece of sausage 2 1/2” long and a piece of white bread. I’m telling you, it’s a nightmare.

sallyja

I went to check out the facility for a family member and was immediately disappointed. The staff was rude and unhelpful. The facility was dirty and the rooms were cramped. The staff was just hanging out in the hallway ignoring the patients. I saw no interaction between them. I asked where to find a office and was just told "It's in the front of the building" then she went back to chatting with the other nurses. Please do not let your family near the place....needs to be investigated badly