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De Luna Health And Rehabilitation Center

9310 Fowler Ave, Pensacola, FL 32514

(855) 798-2040 (Call a Family Advisor)

3.33

(9 reviews)

Offers Nursing Homes

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Reviews of De Luna Health And Rehabilitation Center in Pensacola, Florida

3.33

(9 reviews)

  • Facility

    3.9

  • Staff

    3.6

  • Food

    3.1

  • Activities

    4.0

  • Value

    3.7

Pensacola

5

July 15, 2023

I am/was a resident of this facility

All the Staff were outstanding, helpful, cared, kind and friendly, knowledgeable, very attentive, listened and acted on what they heard/were asked. Rooms are so great, big, easy to move around in even thou I was on a walker. In room shower privacy shower. PT was the best.

Linda Williams 09

5

June 28, 2023

I am/was a resident of this facility

This was a brand new facility and beautiful. All the rooms were private. The staff were friendly and the food was excellent.

Bouchild

5

April 15, 2023

I am a friend or relative of a current/past resident

This facility is one of the best in the area. The administration and staff are very professional. My wife spent four weeks at this facility after breaking her hip. As with all facilities, there were a couple of issues that came up but the administration quickly addressed and corrected them. The physical and occupational therapy personnel are some of the best around. The nursing staff are very caring and compassionate while maintaining their professionalism. The care that my wife received at this facility was first class.

Handi2

1

September 9, 2022

I visited this facility

Do not go to this place!! The staff comes in after 15 to 30 minutes The food is not fit for my dog it is discussing If I was having another heart attack I would be dead

mltadvantage

3

September 4, 2022

I am a friend or relative of a current/past resident

As care facilities go this is very clean. Most of staff friendly rest of staff just putting in the time waiting for paycheck. Communication between facility, patient physicians, family and residents is SEVERELY lacking If you decide to put a loved one in this home as a resident highly recommend you be onsite Every day and if possible several times a day. As for the facility the rooms are nice hallways are wide. There are many small gathering rooms and TV areas for residents to visit with each other which is nicer than many of the other facilities. With all the negatives this is still one of the better homes in the area

Goyo Pax

3

July 15, 2022

I am/was a resident of this facility

My first lengthy stay at a skilled nursing facility was at De Luna for fifty two days. The facilities are new and impress. The rooms are fairly spacious and the design of the bathrooms were easy for me to navigate in a wheelchair. Nurses Henry, Tina and Tammy were excellent. All nurses were fine. I had excellent CNAs who were friendly, considerate and compassionate. I wondered how HR was able to fill positions. If they were ever short staffed in the nursing staff then I did not notice. Food is an important part of healing and the food let me wonder how a properly certified Register Dietitian could have approved such awful, unhealthy dishes. The regular menu seemed full of salt and carbs. The edema in my feet swelled while there but dispersed upon returning to a controlled diet at home. Often I passed and left half of my meals untouched. The vegetables were cooked to death. I often learned to request a custom meal through filling out a slip. We had an outbreak of COVID but the staff set up a bubble and routinely tested the remaining patients. I did not catch it. The Physical / Occupational therapy staff was excellent less two incidents. They took me from moving from a wheelchair to my bed ,,, to walking with a walker. As well as taking me from assisted hygiene to using the toilet and shower by myself. The two incidents were resolved with management. Jenn and Benita were such fun and kind activities ladies. Loved ice cream Thursdays as well as bingo. They also had popcorn and a movie. Some activities were curtailed due to COVID constraints. If I needed a skilled nursing facility again, I would return. But I would hope they would improve the food first.

broke ribs

1

July 13, 2022

I am a friend or relative of a current/past resident

My father was in Deluna after being in Baptist Hospital /Gulf Breeze care. He was improving at Baptist. Just a couple days of being at Deluna he became worse-they broke his ribs and did not treat MRSA he contracted while there. I went to the nurses station many times in 1 day demanding the antibiotics he needed. 5 hours later my brother and I decided it was time to go. Called a ambulance to go to Sacred Heart ER. The comment from a head nurse “oh we were just about to give him his antibiotic”. Sacred took immediate action with detailed testing/iv antibiotics and plasma initially. He was never the same after his brief stay at Deluna. He declined when before his arrival was doing so well. Patients were screaming in the hallways and completely ignored. I literally watched the cellulitis on his hand spread from MRSA in just a couple hours. No one seemed to care. Do not take your loved ones to this place. It does not matter that it is shiny and new.

jre123

2

June 4, 2022

I am a friend or relative of a current/past resident

This is not a place to take a love one if they have any mental decline. My husband has Alzheimer’s and they did not take good care of him. I told them the complaints I had. He had a breathing Episode so I ask the nurse if they could watch him a little closer tonight her comment was every two hours by law we have to check on him. I was fearful to leave him in there care each time I left and came back he was soak wet so I got him clean up. They don’t take the precautions to not spread germs from patient to the other a few cleaned their hands before they reached out to take my husband hand if your love one can’t remember things don’t take them there. He went there for rehab therapy Covid broke out so they was going to do therapy in room. I brought him home because of the bad care. The physical therapist and nurse practitioner was great

Gay

5

May 2, 2022

I am a friend or relative of a current/past resident

Right now, my dad is in rehab at De Luna Health and Rehabilitation Center. It's a good rehab. They do work with their clients. It's very, very clean, and it's also close to the house. They work with them. The food is excellent. The facility is more like you're staying at a hotel than a rehab. It doesn't have a hospital feel to it. It's just nice, and the staff is good. He has Medicare, so he's not paying that much.

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Services and Amenities of De Luna Health And Rehabilitation Center in Pensacola, Florida

General

  • Resident Capacity: 90
  • Pets Allowed: yes

Types of care

  • Memory Care

Payment options

  • Payment Options Extra: , ,

About De Luna Health And Rehabilitation Center in Pensacola, Florida

Map of De Luna Health And Rehabilitation Center

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