De Luna Health And Rehabilitation Center

Pensacola

All the Staff were outstanding, helpful, cared, kind and friendly, knowledgeable, very attentive, listened and acted on what they heard/were asked. Rooms are so great, big, easy to move around in even thou I was on a walker. In room shower privacy shower. PT was the best.

Linda Williams 09

This was a brand new facility and beautiful. All the rooms were private. The staff were friendly and the food was excellent.

Bouchild

This facility is one of the best in the area. The administration and staff are very professional. My wife spent four weeks at this facility after breaking her hip. As with all facilities, there were a couple of issues that came up but the administration quickly addressed and corrected them. The physical and occupational therapy personnel are some of the best around. The nursing staff are very caring and compassionate while maintaining their professionalism. The care that my wife received at this facility was first class.

Handi2

Do not go to this place!! The staff comes in after 15 to 30 minutes The food is not fit for my dog it is discussing If I was having another heart attack I would be dead

mltadvantage

As care facilities go this is very clean. Most of staff friendly rest of staff just putting in the time waiting for paycheck. Communication between facility, patient physicians, family and residents is SEVERELY lacking If you decide to put a loved one in this home as a resident highly recommend you be onsite Every day and if possible several times a day. As for the facility the rooms are nice hallways are wide. There are many small gathering rooms and TV areas for residents to visit with each other which is nicer than many of the other facilities. With all the negatives this is still one of the better homes in the area

Goyo Pax

My first lengthy stay at a skilled nursing facility was at De Luna for fifty two days. The facilities are new and impress. The rooms are fairly spacious and the design of the bathrooms were easy for me to navigate in a wheelchair. Nurses Henry, Tina and Tammy were excellent. All nurses were fine. I had excellent CNAs who were friendly, considerate and compassionate. I wondered how HR was able to fill positions. If they were ever short staffed in the nursing staff then I did not notice. Food is an important part of healing and the food let me wonder how a properly certified Register Dietitian could have approved such awful, unhealthy dishes. The regular menu seemed full of salt and carbs. The edema in my feet swelled while there but dispersed upon returning to a controlled diet at home. Often I passed and left half of my meals untouched. The vegetables were cooked to death. I often learned to request a custom meal through filling out a slip. We had an outbreak of COVID but the staff set up a bubble and routinely tested the remaining patients. I did not catch it. The Physical / Occupational therapy staff was excellent less two incidents. They took me from moving from a wheelchair to my bed ,,, to walking with a walker. As well as taking me from assisted hygiene to using the toilet and shower by myself. The two incidents were resolved with management. Jenn and Benita were such fun and kind activities ladies. Loved ice cream Thursdays as well as bingo. They also had popcorn and a movie. Some activities were curtailed due to COVID constraints. If I needed a skilled nursing facility again, I would return. But I would hope they would improve the food first.