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Featured Review
5
|
September 12, 2022
We had a neighbor that went to The Windsor of Palm Coast two years ago. We used to take her out to lunch and come to the facility and have lunch with her. It was very nice. She was very happy there. She enjoyed her stay while she was there. They did a lot of activities with them and it was nice. She did never complain that she was in there. The food was very plain, but it was very good quality. The dining area was very clean and very nice. It was altogether a very nice experience. Her room was very nice. They came in and cleaned, and they also did her laundry. She didn't have a stove; she had a microwave. Her room was very small, but it was like having a studio apartment. The staff was very nice and very cordial. They had paintings. They had all kinds of different activities for the seniors to participate in. They had a game night and bingo. It was very clean. It's very expensive, but I don't feel that they should be that expensive.
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About The Windsor of Palm Coast in Palm Coast, Florida
The Windsor is a licensed assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve. At The Windsor, we are dedicated to each Residents' independence, choices and dignity. Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at The Windsor is just the right choice for your housing or service needs. Philosophy of Service The Windsor is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident. The concepts are central in our approach to quality service and supportive residential environments: Promote the individuality of each resident Offer each resident dignity and respect Foster independence for each resident Support each residents right to privacy Support the needs of family and friends Provide a supportive residential environment Partner with residents and family in care decisions Offer individual choices in care, services and lifestyle Tailored Services At The Windsor, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner. Base Monthly Service Includes: Spacious apartment Utilities (except phone) Routine maintenance Weekly housekeeping & linen service Health monitoring by full time professional staff Life Enrichment activities 24-hour access to staff Licensed nurse on staff Tailored Services may include: (but are not limited to) Medication Assistance Specialized diets Assistance with bathing, dressing, grooming, and other personal care Assistance with ambulation Personal Laundry The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want. Enriching Activities Life enriching activities come alive at The Windsor. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar. The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents. Companion Services You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support. Quality Design Features Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve. Exterior: Elegant home-style architecture Porte Cochere providing weather-covered access to front entrance Interior: Personal Care Suite providing health and wellness evaluations and services Therapeutic and relaxing whirlpool spa Elegant Palma Sola dining room Courtyard Caf? for casual dining and snacks Enclosed courtyard / screened lanai Apartments: Seven distinctive apartment styles Kitchenette with microwave, refrigerator, sink, and cabinetry Wall-to-wall carpeting, except bathrooms Large bathroom with curbless shower Emergency Call System with speaker response Telephone and cable connections Individually controlled heating and air conditioning For your "Peace of Mind" Electronically controlled entrances Fire/smoke and sprinkler systems Emergency generators for certain living areas To learn more about this providers license and review other available state reports, please visit: Florida Agency of Health Care Administration
Services and Amenities of The Windsor of Palm Coast in Palm Coast, Florida
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Health Services
- Skilled Nursing
On-Site Services
- Religious Services
Kitchen Types
- Kitchenette
Fitness & Wellness Programs
- Brain fitness activities
Parking Options
- Parking Lot
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Specialized Staff
- Nurse on Staff (Part time)
Financing & Payment Options
- Rent And Care Fees
- Accepts Check Payments
- Accepts Credit Card Payments
- Accepts Insurance
Inside Amenities
- Cable/Satellite TV in Common Area
- Communal Kitchen
- Computer Room
- Entertainment Venues
- Laundry facilities
- Learning Facilities
- Mailboxes
- Recreational amenities
- Religious Spaces
- Shared Common Areas
Pets
- Pets
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Activities staff
- Arts & Crafts Activities/Programs
- Culinary Activities/Programs
- Cultural activities/programs
- Educational Activities/Programs
- Entertainment activities/programs
- Game Room
- Literary Activities/Programs
- Music Activities/Programs
- No woodworking
- Organized activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Tabletop & Other Games/Programs
- Technology activities/programs
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Campus/Building Details
- Coffee Shop
- Convenient location
- Flexible Visitation Hours
- Multi-floor building
Outside Amenities
- Enclosed/Secured outdoor common areas
- Garden
- Outdoor common areas
- Patio
Additional Amenity Information
- State Licenses: 11761
Costs for The Windsor of Palm Coast in Palm Coast, Florida
Memory Care
$7,870
Starting Price
Assisted Living
$4,585
Starting Price
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Reviews of The Windsor of Palm Coast in Palm Coast, Florida
Christine
5
|
March 14, 2024
The Windsor of Palm Coast was a very nice place. It was well-kept and well-maintained. The gentleman that toured us around was very nice and very informative. The only thing was all the other facilities we visited had a social hour or social time once a week where they would have a little bar and you could have a drink like sodas and stuff and meet with people. This place, The Windsor of Palm Coast, for some reason, didn't agree with that kind of socialization. So, we probably wouldn't have picked it because my dad would like to have a drink once in a while. He was a little uncomfortable with that, but the place was beautiful. The rooms were well-kept, well-maintained, and roomy enough. My father was looking, in particular, for a one-bedroom. They were very informative, very friendly, and wanted to answer all of our questions. Their dining area was beautiful. Their whole common area was very nice.
Provider Response
Jeff
5
|
September 15, 2022
The Windsor of Palm Coast was my number one choice. It's very clean. It's very nice. The rooms are big enough. I like the square footage. It's a two-level place, and they have elevators for people that can't climb stairs. The hallways were nice. The door frames going into each apartment are nice. The insides are impeccable. They're very clean and nicely decorated, but that's the model. The dining room was very nice. I was just very pleased overall. The staff was fabulous. She introduced me to the nurses and the director. They have a beautiful courtyard. I liked the courtyard. It's a fairly new building, which I like. I liked the size of the rooms best.
Provider Response
Viviana
5
|
September 12, 2022
We had a neighbor that went to The Windsor of Palm Coast two years ago. We used to take her out to lunch and come to the facility and have lunch with her. It was very nice. She was very happy there. She enjoyed her stay while she was there. They did a lot of activities with them and it was nice. She did never complain that she was in there. The food was very plain, but it was very good quality. The dining area was very clean and very nice. It was altogether a very nice experience. Her room was very nice. They came in and cleaned, and they also did her laundry. She didn't have a stove; she had a microwave. Her room was very small, but it was like having a studio apartment. The staff was very nice and very cordial. They had paintings. They had all kinds of different activities for the seniors to participate in. They had a game night and bingo. It was very clean. It's very expensive, but I don't feel that they should be that expensive.
Provider Response
Mary Ann
5
|
May 3, 2022
My mother-in-law is at The Windsor of Palm Coast. The staff has been very nice and very helpful. They didn't put a lot of pressure on me to have everything that she needs all at one time. She's happy, and she's engaged with the other residents, which really surprised me. It's pricy though. She's in the assisted living, and she's at a level 5. Yesterday, she played gambling. They did horseraces game and today she was part of a sing-along. She plays the piano, but I don't know if she played at all. She joined in with the other people. She seems anxious to get to know the other residents, so that's a good thing. They have a courtyard, a beauty salon, and a restaurant. My husband, my daughter, and I ate with her twice. The food was really good. Her room is really nice. She has kind of a one-bedroom. It has an opening to a courtyard, and there's a chair outside her door. She has a little kitchen area, and we put the table in there. It has a microwave and a full-sized refrigerator, but no cooking and no stoves. It's nice. The staff is great. It's very clean. I picked this one mostly because I made a connection with the marketing person.
Provider Response
Karen
4
|
April 29, 2022
I toured The Windsor of Palm Coast. I felt that the tour director, Nikki, gave us a really thorough presentation before even viewing. She answered all our questions well. We were impressed with the place. We looked at all levels of care, assisted living, and what they call their reflections unit, which is memory care. I felt the layout was much more manageable as it is a little bit smaller community. I found the atmosphere very relaxing. There was soft music playing, there were a lot of the residents sitting in the general living area listening to music, and everyone seemed very pleasant. I saw people with all different levels of care, not just advanced, and I just felt it was a very homey atmosphere. We did not try the food, but the menu looked wonderful. They have physical therapy, they have arts and crafts, they have music, they have programs, they have people coming in, and they have movies. It's a full complement. You can be as busy or non-busy as you wish there. It's an older facility but I felt it was very well kept.
Provider Response
Richard
4
|
September 26, 2021
The Windsor of Palm Coast was very nice, but they didn't have the room selection that the other place I visited has. Nicky, who showed us around, was very professional. It's a very nice place. They gave us nice cannolis as a parting gift.
Provider Response
Renee232
3
|
September 16, 2021
Nancy at the desk is very rude. Staff aside, this facility is great and has been very accommodating. Everything is always clean.
Provider Response
Debbie
5
|
August 6, 2021
My brother-in-law moved into The Windsor of Palm Coast's assisted living. It's phenomenal, its absolutely fantastic, and we love it. He has an apartment and it's perfect. It's the perfect size, it's the perfect amount of privacy, and it's fantastic. He loves the food; he gets three meals a day plus snacks. He can go to the dining room or eat in his apartment. The staff members are all so nice -- all of them. You can see anyone in the hallway who works there, and they all say hello and ask how you're doing. They check on him constantly. There are activities every day, and he gets a schedule for the month. They have a library, a teaching kitchen, an art room, a full dining room, and a guest dining room. It's phenomenal. The place is very clean, very organized, and very safe. I saw their activities chart, and it's pretty cool.
Provider Response
William
5
|
February 12, 2021
My father is at The Windsor of Palm Coast. As far as where he's at right now, it seems to be going okay for the time being. They were locked down for about two weeks, because there were about four Covid occurrences in the facility there. Everybody's still kind of locked out and he's basically locked in his room, but so far, so good. He fell one time, but that's about it. It's immaculately clean and everybody there is very friendly. I really can't say anything bad about them because they've all been very accommodating, and going through everything everybody's going through with this Covid situation. I was impressed by it when I first walked in there a couple of years ago. It just had a nice cheerful environment. The staff has been excellent. The people in the dining area, down to the people who come around and do their laundry and the housecleaning, they're all very nice. My father likes them. I'd want to go there if I got to that situation. He has an apartment. It is divided where he has his bedroom on one side of the wall on the right, the bathroom on the left, and then he has his little living room. He has two TVs in there, a little kitchenette with a microwave and a refrigerator, counter space and a sink. There's a variety of rooms. We looked at around four apartments. He liked the activities there when everything was up and running without this virus coming into play. They go out to plays, concerts, and they take them up to the Nights of Lights in St. Augustine. They have in-house games they play, they have bands that come in and they dance, they have little food and they invite the kids, me and my sister in there for a 5-course dinner during holidays. They have their food upstairs and downstairs whenever they want it. They keep themselves occupied with mind stimulating games with his group. They have an activity list and they can participate or not, but staff comes around and asks them if they want to go out and participate in something. They're always checking and of course we had to pay for elevated care on him because his gait is off a little bit. We had people come in there and walk him down to the dining room, make sure he's okay and walking back. When it comes to somebody with dementia, you have to basically redirect them. However, some staff members don't quite have certain techniques of redirecting. That's my only complaint about that. From what I've heard and read about people with dementia, if they get kind of confrontational, you just got to basically redirect them in another way to get them out of whatever turmoil they're having in their mind at that point in time. I've always enjoyed going there when I could go in, but I can't go in now. I've had breakfast, lunch and dinners there and I found the food to be good. They have a variety for breakfast, lunch and dinner. They have the meat, chicken, and pork. They cover all those bases. I really liked the way they had all the carpeting. For as old as it is, it looks like new. They're well maintaining inside and everything is clean, you don't find stains on the wall, you don't find any stains on the carpet. Everything is meticulously kept. It's always fresh and clean when you walk in there. You see people moving about. They appear pretty content. I don't see anybody hollering and screaming; it's very tranquil. He seems okay with everything, and he's kind of a hard guy to please. He likes going out and they take him out, he sees things and goes to concerts. I haven't seen all the activities that they had. I just know they have planned activities.
Provider Response
Joy
5
|
March 16, 2020
My mother moved into the Windsor of Palm Coast. They've been extremely accommodating, the food ranges from really good to mediocre, but my mom's very happy with it. They have wonderful activities, so she likes that too, and they've just been really good to her. Her room is kind of small, but it's enough for her, and she goes upstairs where there are other areas, craft rooms, and those are spacious, smell good, and it's comfortable there. The other activities are really good.
Provider Response
Carol
4
|
March 23, 2019
The Windsor of Palm Coast was beautiful, but it's very expensive. I liked the people. They all decorated their doors and it was very homey. It was quite impressive and very clean. They just redid the carpets. They had bus services that take them around town, they had people give talks about different issues, and they offer three meals a day. They had two-bedrooms, one-bedrooms, and studios. The staff was very nice.
Provider Response
Wendy1972
5
|
April 10, 2017
The Windsor of Palm Coast gand down has the best team and community I've ever visited. From care to food to activities, ambience and cleanness It's all you could want and more. Nikki the sales director was amaxing and was knowledgeable , sincere and genuine when it came to my wants n needs for my mom. You couldnt be in any better hands!
Provider Response
Debbie733276
4
|
February 1, 2017
The Windsor of Palm Coast was homey, very good, and nicely put together. The place smelled very good. The dining area was very nice. Its location would be convenient for us to go visit.
Provider Response
Thaluvingchild
5
|
October 23, 2016
My grandmother moved into this place two months ago. She is very happy with the care in which she receives. The activities are a little dull and lackluster but the food that the chef prepares makes up for everything. In glad that my grandmother found a place that she enjoys so much
Provider Response
Ray860613
4
|
October 5, 2016
Windsor is very nice and beautiful, but they only have 1-bedrooms. They don’t have activities. If I was forced to go there, I would go there, but they are very expensive. They have a good reputation, it's very caring, and there are people on staff to take care of you, but I am not ready for assisted living yet.
Provider Response
Pam W.
5
|
May 11, 2016
Windsor of Palm Coast has everything. My relative is in assisted living. Some staff members are friendlier than others, but overall, we are really impressed. The food is some of the best with dessert from scratch and homemade meals, not out of the box. They keep the residents busy all of the time. Friday afternoon, at 3:00, they have a get together time with lots of music. There's this man who's 94 years old who dances with his wife every Friday. He dances the whole time. They have homemade crab cakes and serve shrimp for some of the residents who might want to have lunch. They have bingo, church that comes in, play games and get assistance from the younger generation, and have board games and cards.
Provider Response
Caring106520150
5
|
February 22, 2015
It's clean and safe, and it looked like my parents would get excellent attention there. The people working here are very kind, and they seem to care about the people that are living there. They have a variety of activities for all stages of physical ability. It seems very up-to-date. I have eaten there, and the food is good. Windsor of Palm Coast offers a hybrid of care. If one person needs more care than the other, they stay in the apartment and receive the care rather than relocate to a seperate place.
Provider Response
Caring84952650
5
|
June 30, 2014
The Windsor of Palm Coast is my favorite. I like that one a lot, and it is very close to the hospital. The place has a very nice setup. The dining room was like a four-star restaurant; I remember that it was very nice. The rooms were very clean and comfortable. I liked that one the best. It had lots of activities, lots of happy residents, wonderful facility -- very clean and very homey. It’s just a really good atmosphere. There were all kinds of trips and fieldtrips that people could go on. There were activities if they wanted to stay indoors, or activities right there in the game rooms, like cards. There were a lot of things going on. It was really nice. The staff was knowledgeable, warm, friendly, and considerate. It had a comfortable, bright, cheery environment, definitely worth visiting.
Provider Response
Caring85337950
5
|
May 20, 2014
The Windsor was very nice. The staff is very friendly. The rooms were fine. They were very nice. The dining room was very nice. The residents seemed happy, friendly, and content.
Provider Response
rochellerochelle
3
|
December 21, 2013
The place is beautiful and the staff is extraordinarily caring and nice. The only complaint my relative there has is that the food taste and quality is not good and seems to be going downhill. It used to be much better.
Provider Response
Caring72572850
5
|
October 13, 2013
The Windsor of Palm Coast was a great place. It was very open and bright. The food seemed to be good. The residents I spoke to were quite pleased with this place. The executive director had a long chat with me and it seemed that they run this facility in a very professional manner.
Provider Response
Caring072301
5
|
August 1, 2013
Our visit at Windsor of Palm Coast was fine. We were happy with the facility, but my mother-in-law did not like it because it was structured and that's her only complaint. Everybody was very pleasant. We even have lunch there and the food was good.
Provider Response
Mike26
5
|
June 13, 2013
It has been 10 days since my mom has moved in at The Windsor of Palm Coast. It's a relatively new facility. From what I have observed from several visits, the staff are consistently very kind and tender with the residents. My mom is living in a small apartment with a living room and a separate bedroom. The food is excellent. They have different kinds of activities like story telling in which the residents can participate. They also have games. Every Friday they have happy hour in which they can have a little wine and beer. They also bring in entertainment. One time, they had belly dancers. They also take the residents out to shop or go to the beach. They seem to have a very attentive approach to the residents and they are very open to suggestions.
Provider Response
Preston1
5
|
March 1, 2013
My father likes The Windsor very much. The staff is excellent, they're very good, and the facility is clean.
Provider Response
CaptDave234
5
|
August 30, 2012
I recently toured this beautiful facility for my mother. From the moment I entered I knew this was the place. The staff was friendly and well dressed. The building and bathrooms were very clean. We had lunch and the food was on par with many of the area country clubs, well presented and very flavorful. Not what I expected. I can't say enough good things about the Windsor of Palm Coast.
Provider Response
Salas
5
|
August 30, 2012
My dad is currently living at Windsor, he has been here for six months. His health has improved and he is now doing things he never did before. The Administrator Michelle is so understanding and her staff is fabulous - I am thankful that we talked my dad into moving into the Windsor!
Provider Response
Olivia72
5
|
July 2, 2012
We recently moved my great aunt into the Windsor. The building is beautiful but its the staff that makes this place so special. Wonderful care, beautiful facilities, 5 stars all the way.
Provider Response
Probably not
1
|
July 1, 2012
It is a beautiful place. My family was there for awhile. I took them both out. I had many issues with the place. The safety of the place is not what you would think. There are not enough employees to take care of all of the people living there correctly. Very upsetting...........Beauty is not always everything....and it took me longer then it should have to get it. Im very happy with the new Facility.
Provider Response
Please accept our humble apologies for your unhappy experience. We wish you the very best as you proceed in your search for Senior Housing
Mr. Mee
1
|
June 27, 2012
Very disorganized. No one knows whats going on. Lots of complaints by residents. I saw bugs in the room. Dirty place.
Provider Response
Please accept my apologies for your negative experience. We take your concerns very seriously. Please stop by for another look, we continually strive to exceed our customers' expectations.
Burgermeister50
1
|
February 6, 2012
Not a good experience for my loved one. Stolen items. Poor care on the weekends especially. Understaffed and not enough appropriate activities. Very disappointed.
Provider Response
I'm sorry you had a bad experience, we sincerely apologize. We value your input and hope you come by again. I think you'll see the improvements and be impressed with the service.
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