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Featured Review
5
|
August 29, 2024
My husband moved into The Windsor of Ocala. They've got so much going on every day. Different things, like they were playing upbeat music. And then they move their hands and their feet keeping time with the music, and they have different memory games. Like, they'll go through the alphabet with A and everybody thinks of every word they can think of that starts with the letter A, just different memory games. Also, ball games involving the muscles. The facility is very clean and they keep things up. You don't have to wait for things to be fixed or anything if something happens. They come in and clean all the rooms and everything in the common room every day. The food is very good and very nourishing. They get their range of vegetables, fruit, and everything. They get to snack in between breakfast and lunch. They have what's called snack and hydration. So they also give them a drink, a glass of water, a snack, and then again in the afternoon. In memory care, a lot of those people don't think to say, I need something to drink or water.
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About The Windsor of Ocala in Ocala, Florida
The Windsor is a licensed assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve. At The Windsor, we are dedicated to each Residents' independence, choices and dignity. Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at The Windsor is just the right choice for your housing or service needs. Philosophy of Service The Windsor is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident. The concepts are central in our approach to quality service and supportive residential environments: Promote the individuality of each resident Offer each resident dignity and respect Foster independence for each resident Support each residents right to privacy Support the needs of family and friends Provide a supportive residential environment Partner with residents and family in care decisions Offer individual choices in care, services and lifestyle Tailored Services At The Windsor, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner. Base Monthly Service Includes: Spacious apartment Utilities (except phone) Routine maintenance Weekly housekeeping & linen service Health monitoring by full time professional staff Life Enrichment activities 24-hour access to staff Licensed nurse on staff Tailored Services may include: (but are not limited to) Medication Assistance Specialized diets Assistance with bathing, dressing, grooming, and other personal care Assistance with ambulation Personal Laundry The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want. Enriching Activities Life enriching activities come alive at The Windsor. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar. The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents. Companion Services You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support. Quality Design Features Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve. Exterior: Elegant home-style architecture Porte Cochere providing weather-covered access to front entrance Interior: Personal Care Suite providing health and wellness evaluations and services Therapeutic and relaxing whirlpool spa Elegant Palma Sola dining room Courtyard Caf? for casual dining and snacks Enclosed courtyard / screened lanai Apartments: Seven distinctive apartment styles Kitchenette with microwave, refrigerator, sink, and cabinetry Wall-to-wall carpeting, except bathrooms Large bathroom with curbless shower Emergency Call System with speaker response Telephone and cable connections Individually controlled heating and air conditioning For your "Peace of Mind" Electronically controlled entrances Fire/smoke and sprinkler systems Emergency generators for certain living areas To learn more about this providers license and review other available state reports, please visit: Florida Agency of Health Care Administration
Services and Amenities of The Windsor of Ocala in Ocala, Florida
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Health Services
- Skilled Nursing
On-Site Services
- Religious Services
Transportation & Shopping
- General Transportation Services
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Kitchen Types
- Kitchenette
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Specialized Staff
- Nurse on Staff (Part time)
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- State Licenses: 11656
Costs for The Windsor of Ocala in Ocala, Florida
Memory Care
$8,995
Starting Price
Assisted Living
$5,715
Starting Price
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Reviews of The Windsor of Ocala in Ocala, Florida
Joan.111
5
|
August 29, 2024
My husband moved into The Windsor of Ocala. They've got so much going on every day. Different things, like they were playing upbeat music. And then they move their hands and their feet keeping time with the music, and they have different memory games. Like, they'll go through the alphabet with A and everybody thinks of every word they can think of that starts with the letter A, just different memory games. Also, ball games involving the muscles. The facility is very clean and they keep things up. You don't have to wait for things to be fixed or anything if something happens. They come in and clean all the rooms and everything in the common room every day. The food is very good and very nourishing. They get their range of vegetables, fruit, and everything. They get to snack in between breakfast and lunch. They have what's called snack and hydration. So they also give them a drink, a glass of water, a snack, and then again in the afternoon. In memory care, a lot of those people don't think to say, I need something to drink or water.
Provider Response
None
3
|
January 6, 2024
The quality of the food has gone downhill a lot lately. Otherwise a very good place with caring staff.
Provider Response
Melodie
5
|
June 6, 2022
The Windsor of Ocala was kept up very well, clean, and safe. The staff seemed very pleasant and eager to assist in any way possible. They had a very wonderful apartment setting. There's a little sitting room, a kitchen counter area where they have a regular sized refrigerator, a microwave, and a sink. Then they have the bedroom and a wheelchair-accessible bathroom. So, it's almost like a very tiny apartment. They showed us the hair salon, the arts and crafts room, and the private dining area that residents can use when families come over and visit to have a private meal. They had a wonderful little courtyard that was enclosed within the building and it was beautifully decorated. It had a little walkway and bird feeders. It's a very nice, quiet outdoor area. They had a sunroom screened-in area that was beautiful, too. It was very expensive, but it's wonderful. I liked the administrator who was in charge of giving the tours. She was extremely helpful and answered all the questions that my brother and I had. She even stated that even if we don't use their facility for my mother, they can try and help in any other way possible, even refer to another one or other community things that are available for her until she goes into assisted living. I've had food there before. They have community events throughout the year. At Thanksgiving, they give out a pumpkin pie and a pecan pie and you don't have to know anyone that goes there. If you're on their mailing list, you get a card, and since my mother's friend was there, we have received cards telling us about these events. You call them, you tell them what you would like on that day, and you just show up there and they give you a pie or something for free.
Provider Response
Marcy
5
|
May 25, 2021
I find The Windsor of Ocala to be a fantastic place, and if there is anywhere I'd like him to go, it's Windsor. It is heavenly. They do their laundry separately, and they have delicious menus. They were having scallops for dinner that night. It was a beautiful and uplifting place (some places you walk in, not so much). I looked at a couple of places, but this is my favorite. The staff were supportive of everybody there, and they treated everybody with respect and dignity; respect and dignity go a long way. Besides that, it was clean and smelled fresh. Everything about that place was a "ten-plus."
Provider Response
Lynne
5
|
May 13, 2021
Windsor of Ocala is a little expensive, but the follow-up with the staff, the feeling I got when I went in there, and the activities I saw were good. I looked at everyone and what I felt, as far as people walking around and interactions with the staff, were great. Where my friend is right now, I don't see a soul when I go in there, as far as staff, other than the front desk people. It's also very upscale, and the people there have been in constant contact with me. Just seeing people in the hallway, and the residents walking around, the interaction with the staff, these were the things I was really looked for. I saw that people were walking around and involved with activities. I was introduced to the staff, which is another concern of mine, because so many of these places are understaffed. I noticed how professional the staff was too. I didn't notice that everywhere, but I noticed it there. You could just tell the difference. They're professionally groomed, the whole community gave a very professional feeling about it, and the staff was very professional. They were very clean. They had some kind of a spa there too, like a whirlpool tub; that's another thing I remember.
Provider Response
G8rgirl
1
|
October 11, 2020
Don’t let the beautiful facility and nice staff fool you: Place is understaffed and care is below standards!! One (only 1) person cares for all the residents (@80) alone at night. The food is not good and served by one person for all the residents. Today the chef had to cook and serve the food because the girl there was sick serving the residents. She was finally sent home after touching all the silverware etc. Ongoing problems the past year since my father arrived. They don’t respond to pull cords in a timely manner (hours). We pay for extra for a high level of assistance for help when requested 5-6 hrs later. I am lucky my parent is still alive. Many of the doctors I know have already removed their parents from this facility. While the staff is nice and the facility is gorgeous, it’s not dignified for anyone to live this way!!
Provider Response
Beth Thomson
1
|
June 30, 2020
The room my inlaws are in is very small and has a window unit for AC which bothers my father inlaw a lot because his bed is right next to it. They have this great Spa room (which is what completely sold them on The Windsor) but could never use it. Every time I requested for them to be on the Spa Room calendar it never happened. My inlaws room constantly smelled of urine. This was all before Cov19 so who knows how bad it is now. Food is horrible. They claim to have a chef, but my father inlaw is constantly complaining about how bad the food is. My mother inlaw was a horrible cook so he shouldn't be too hard to please. They talk about having all kinds of activities but not a whole lot of consistency getting my mother inlaw out the room. I made the Director aware of all concerns. She talks a good talk, but that's about it! One other thing, my inlaws have a dog that is no longer allowed to be with the due to Cov19. They are heart broken.
Provider Response
Beverly
4
|
December 20, 2019
My parents moved into the Windsor of Ocala. I thought they would get the best care there, it's okay, but there were promises they haven't kept. They were supposed to have an ambassador program where residents who were there for awhile would spend 100 hours with the new residents getting them acclimated with the community. I asked the services director, and I got a bunch of "everybody's busy", and the maintenance man doesn't respond even with a formal request. Overall, it's a very nice facility, but sometimes the food is wonderful, and sometimes my mother complains. There's a 24-hour on staff, it's the most expensive place I looked at, but they led me to believe they're the most wonderful, and they're going to make sure my parents are eating right, but I don't think anybody does that. They only had a 1-bathroom apartment available, that's the only thing negative, the closets are small, but it's more than adequate. They have movies in the afternoon and in the evening they have bingo, bunco, sing-alongs, learning classes, life enriching programs, and exercises and happy hour which my parents go to. They've been to a movie once, they have religious services, ice cream socials, and on Fridays the residents make sandwiches for some charity. The Windsor has a nice courtyard that the residents can get some fresh air and sit. I'm not unhappy there, they're settling in, and getting to the routine.
Provider Response
Lisa532401
5
|
February 7, 2017
Windsor of Ocala was the best one that I found; it didn’t smell like old people or urine. It was kept nice and clean, and the residents seemed happy. I like the location as it is in the neighborhood. The grounds are nicely landscaped, it has a garden area in the middle, and it has a sun room. I would recommend the place.
Provider Response
Laura134370
5
|
November 1, 2016
The Windsor was lovely. It was clean, it smelled nice, the food was good, and the staff was fantastic. It is in the middle of downtown, so it is near to everything. It is supposed to be the best one in the area.
Provider Response
David373822
5
|
September 18, 2016
I would recommend the Windsor; its run very well and has very confident staff and friendly people. I believe it has a good reputation for health and welfare. It is very complimentary amenities for the type of clients that has to be there. The dining area is fine and has excellent food.
Provider Response
Susan534271
5
|
August 16, 2016
The Windsor was marvelous but too far for us to go. It’s a big assisted living and memory care place with good-sized rooms. They had a studio apartment or a one-bedroom with a living room area, and everything was included. The food was excellent, and you couldn’t ask for better staff. Everyone knew all of the residents’ names, which really surprised me because that’s a lot of people. The residents all seemed very happy and chatted with each other. It was just a very nice place. I did not see the memory care area, but the regular assisted living area was nice. They had rocking chairs out in the front and a lot of activities, and the staff plays along with the residents. They had book clubs and walking clubs and all kinds of things, so I was very impressed with them.
Provider Response
Gail706355
5
|
August 15, 2016
The Windsor of Ocala was lovely, and everybody seemed to be very happy. There were activities going on, the rooms were nice and big, and the meeting rooms where people gather were also very nice. It seemed like a really nice place. If I were to choose one, this would be my choice. There was someone playing the piano, and the residents were singing along. They would take you to the stores and movies. The staff was very nice, and the food was wonderful.
Provider Response
Joseph43
5
|
August 15, 2015
I am living at Windsor. It is very good. I am very impressed. The staff is very helpful to me in every way. They are courteous, and they really did a nice job in setting my apartment. I have a bedroom and a living room with a kitchenette. They have plenty of activities, more than I can use. The food is satisfactory. I like the floor design. It is very well decorated and very pleasant.
Provider Response
Deborah102652150
5
|
February 22, 2015
We really liked Windsor of Ocala, but our dad is really not ready yet. All of their residents seem very happy. The administration was very helpful, and there was a lot of interaction with the directors and the residents. We were in the dining hall as we had lunch there, and we saw a gentleman that they brought in that was playing on the keyboard right after lunch; everybody just loved it. We saw that they are signing for a social in the evening. The food was excellent; we talked to the dietitian, and they have special foods depending on what the residents need.
Provider Response
Richard83237850
5
|
April 22, 2014
The staff was very outgoing, very enthusiastic, and very proud of their facility. They had many activities. I would say the rooms were just a little bigger. The dining room was very impressive, very nice. The Windsor was one of our favorites.
Provider Response
Mary81404250
5
|
March 31, 2014
We visited quite a few facilities for Mom, and one of them was Windsor of Ocala. She liked that facility very much, but she isn’t ready for an assisted living. The staff were very friendly and nice. We had lunch there, and the food is very good.
Provider Response
Ramonita
5
|
November 26, 2013
What I liked most about The Windsor was the caring that I physically saw with the patients. I always see there's a nurse or somebody walking around, I never see the hallway empty and I'd been there at different times now. This is what impressed me the most and the hallways are very wide where you could put a chair going one way, the other chair is going the other way and there's room between the two. I go to their meetings once a month to share and it's open to the public and they very confidentially open up the patients. I get to see how the patients are treated and I have gotten to know some of the staff. They have enough staff. I've been to their affairs. There's a lady named Barbara who calls me up just to see how I'm doing. It's a very clean place, it's very active and they have a lot of activities for the patients. If I had a choice, I will put my husband in there.
Provider Response
Millie2
4
|
September 14, 2013
The Windsor of Ocala seemed like a very nice place. It seemed like a popular place and there were a lot of activities. I did not see any grounds for them to walk around. It was just a building. The food, rooms and everything else were good. The residents were mostly women and it did not seem proper for my husband.
Provider Response
Aileen23
5
|
August 25, 2013
The Windsor is beautiful and dining room as well. They had an outdoor atrium that was so comforting and so nice.
Provider Response
Diane15
4
|
March 29, 2013
The Windsor of Ocala was an attractive place. The apartments were decent. The food was tasty.
Provider Response
Bill4
5
|
July 28, 2012
It's a full service facility. They were able to dispense medication. They have doctors who visits or they take them to the doctors that we requested. One of my parents needed care for dementia and Alzheimer's. I think they have the best care and service. Or rather the most comprehensive services I should say. Aside from the full service that they provide, I like the cleanliness of the facility. They had a lot of activities. They take them out for dinner on occasion. They take them out to go bowling. They really just do different things in the community outside their facility as long as the residents are still able to do it physically. I think that the staff there were very friendly and professional. My parents got a large single room with a bathroom. Food is also provided for them there
Provider Response
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