Signature Healthcare Of Palm Beach

Offers Nursing Homes

15 Reviews

4405 Lakewood Road

Lake Worth

33461

Signature Healthcare Of Palm Beach

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3.4 15

Caring Cousin Ted 2022-03-08 If bed sores are your thing, this is the place for your loved one. Decubitus ulcers are the HAlLMARK of bad nursing care. This place is expert in not padding, not moving and not caring. There are animal hospitals that offer better care. A must to avoid. I am a friend or relative of a current/past resident

5 1 1

kim0135 2021-10-27 My aunt was there for over a year. She got covid twice and fell x 3, the last one resulted in a fractured hip and arm. The physical therapy gym has been under construction for months. This is bad for orthopedic patients to only get therapy in their rooms. We sent her back in hope of better care. That didn’t happen. She went back to the hospital in a week for a severely infected surgical wound, respiratory failure and altered mental status. The care was substandard. She was dirty and sick. She will never go back there. I am a friend or relative of a current/past resident

5 1 1

Kristina simms 2021-08-04 I was a resident of the facility for approximately five days. During that time the toilet in the room didn’t work properly, there were roaches in the bathroom, I left the light on in the bathroom 24 hours so I wouldn’t have to see the roaches. The staff was wonderful and very attentive. The physical and occupational therapy staff were wonderful. The place is old and it really isn’t a physical therapy facility in my view for people who have who have had surgery. The food was horrible. I am/was a resident of this facility

5 2 1

Sue1011 2021-06-30 I'm in shock at the high ratings!! I went in, was not screened, saw walls and walls and walls of plastic sheets. Took the elevator to the second floor and got hit with the most horrific smell of urine and feces I've ever smelled. HORRIFIC! As I walked down the hall it was like training for an obstacle course there were so many things in the hallway....including a PT guy working with two patients in wheelchairs...in the hallway....right. When I walked into my friend's room it smelled so bad I couldn't stay long. This is NOT the days of old when one expected this smell from a nursing home. Today there are great cleaning products and of the nursing homes I've been in (a lot) this is the only one that was this bad. My God....no one should live in that odor. I am a friend or relative of a current/past resident

5 1 1

Lynn Sim 2021-05-13 My mom has been at this facility for over a year and half. I have noticed a marked improvement in the quality of care, meals and the attitude of the employees since Johnathan started as the new Administrator a few months ago. It was a rough start over a year ago, but the past few months since Johnathan arrived, I have seen many positive improvements. Keep up the good work! I am a friend or relative of a current/past resident

5 4 1

gilligan 2021-01-13 The food was horrific. The staff was overworked, underpaid and under appreciated. The rooms were crowded. The only good thing I have to say is concerning the Physical and Occupational Department, they do an exceptional and outstanding job. I am/was a resident of this facility

5 1 1

ttfn57 2019-06-08 I was taken to Signature Healthcare after having been in the hospital with a stroke a week prior. I was so very weak and could barely stand when I came. The first 4-5 days I struggled to do the exercises that my very patient physical therapist (Dana) gave me. I had significant uncontrolled movement in my right leg as well. Through much encouragement from Dana as well as the other physical therapists, I slowly started to see results. I had physical therapy twice a day and I actually looked forward to them! The therapists are very skilled at what they do, but it is imperative that the patient have a positive attitude in order to succeed in therapy. By the second week I was taking small steps, followed by walking with assistance and later by myself. I’ve come a long way and it’s all thanks to the physical therapy I received while being at Signature Healthcare of Palm Beach! All of the staff that took care of me while I was here were wonderful too. Many thanks! Sandy G. I am/was a resident of this facility

5 5 1

Vikingpalmbeach 2019-06-04 With only a VERY FEW exceptions, my recovery from a fractured hip recently, was very pleasant and I received wonderful care from nurses, aides, and physical therapy staff. I especially enjoyed my nightly visits with receptionist Brenda after I was up and walking. Thankfully I was in a room by myself, although many would not mind having one, I couldn't handle having a roommate. I don't really like people even visiting me when I'm infirmed like that. I prefer to spend my time walking and healing which is why I got out of there in 9 days. I'm due for a right hip replacement likely in November so I wouldn't have a hesitation in going back to signature if there's a bed available at that time. My mother was there many years ago when under different owners/ management, and I would not have sent my pet dead rat at the time... thanks to New Management and the nursing director Marvia, those times have passed. Although a bit dated, the facility was extremely well kept and clean. The physical therapy department was very good when my mother was there and I received excellent assistance as well. I remember my mother saying physical therapy room was like everyone getting together for a party... friendly and fun! I visited this facility

5 5 1

cpm777 2016-09-15 My mother came here after hip replacement surgery directly from the hospital, and I am so thrilled with the care and rehabilitiation services she received during the two weeks she was there. My mother is a young 75, and had never had surgery before, so it was quite an adjustment. The facility was very clean, and well-managed. The food was above average (when my mom had an appetite). My mother was very happy with the nursing staff, the nursing assistants, and especially the physical therapy facilities and staff. They were attentive, available, and it was always a pleasant environment. The best part was that they allow pets to visit just like people - visiting hours are from 8am to 8pm. In addition, there was usually a friendly dog in the physical therapy room cheering everyone up. My mom made quite a few friends there and will be bringing them a homemade flan very soon! I am a friend or relative of a resident

5 5 1

palmbeacher 2016-06-29 Great therapy, wonderful caring staff and great access to physicians! 5 STARS Other

5 5 1

Bobby O 2015-11-01 Great place! They are actually 5 stars rated by Medicare and Medicaid. It takes a while for the govt to update their system. Very helpful knowledgeable staff, very caring. Therapy did a great job with Mom! I visited this facility

5 5 1

Joan112195050 2015-09-14 I am very happy with the service at Signature HealthCARE of Palm Beach. The doctors and the staff are all excellent. They are taking very good care of my aunt, and I am very happy with that. At this point, my aunt is not able to participate in their activities, but they do have activities for their residents there. I am a friend or relative of a resident

5 5 1

Frank44 2015-08-31 My aunt is at Signature HealthCare of Palm Beach. The people are very responsive and very caring. They do a good job given a difficult situation. The food seems to be very good, and she is enjoying the food there. I am a friend or relative of a resident

5 5 1

Frederick3 2014-07-08 My father was sent from the hospital to Signature Healthcare of Palm Beach for rehabilitation, for physical therapy, and they accepted him as a resident there. The place is very clean, and the staff is very helpful. Everything is fine. He has a semi-private room, a little small, but it is adequate. They have daily activities that they post on the board. They have Bingo, Hawaiian day; they have all sorts of stuff. They keep them busy all day. I am a friend or relative of a resident

5 4 1

Caring86318350 2014-06-17 Before my mother-in-law passed away, she stayed at Signature Healthcare. She was in there for quite a while. The place was clean. The food was OK. They actually had good activities during the day. There were no issues with that. The caregivers and the nurses during the day were fine. It was the night shift that was very neglectful of her. My mother-in-law would try to get up to go to the bathroom, but she fell, and one of their night workers came in and basically told her it was her own fault and left her there in her own waste. It was horrible. They could improve by having new night shift people and having a better knowledge of what's going on in their own facility at night. We would not put any other elderly parents in that facility. I am a friend or relative of a resident

5 2 1

4405 Lakewood Road , Lake Worth, FL 33461

Call (800) 385-2527

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Signature Healthcare Of Palm Beach (800) 385-2527

Reviews of Signature Healthcare Of Palm Beach

15 Reviews Write a review

Food

(4 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(5 Reviews)

Value

(5 Reviews)

Nursing Home Reviews for Signature Healthcare Of Palm Beach

March 08, 2022

By Caring Cousin Ted

I am a friend or relative of a current/past resident

If bed sores are your thing, this is the place for your loved one. Decubitus ulcers are the HAlLMARK of bad nursing care. This place is expert in not padding, not moving and not caring. There are animal hospitals that offer better care. A must to avoid.

Provider Response

Hello Ted. We sincerely appreciate your feedback and take your review very seriously. We want to look into this right away. The care of our residents is our top priority and we are committed to giving the highest quality health care available. We strive to do our best to take care of our residents and remain committed to always improving – every day, in everything we do. Our CAREline advisors would like to personally talk with you about your experience and concerns. Will you share with us the best way to contact you? You can also contact them directly. – Sincerely, Signature HealthCARE

October 27, 2021

By kim0135

I am a friend or relative of a current/past resident

My aunt was there for over a year. She got covid twice and fell x 3, the last one resulted in a fractured hip and arm. The physical therapy gym has been under construction for months. This is bad for orthopedic patients to only get therapy in their rooms. We sent her back in hope of better care. That didn’t happen. She went back to the hospital in a week for a severely infected surgical wound, respiratory failure and altered mental status. The care was substandard. She was dirty and sick. She will never go back there.

Provider Response

Hello Kim. Please know that Signature HealthCARE takes such serious reviews with great concern, and it is our goal to investigate your experience with the utmost care and sensitivity immediately. Our CAREline has been notified and there is currently a review underway. If you would like to provide additional information and details of your experience, please call our CAREline. Sincerely, Signature HealthCARE

August 04, 2021

By Kristina simms

I am/was a resident of this facility

I was a resident of the facility for approximately five days. During that time the toilet in the room didn’t work properly, there were roaches in the bathroom, I left the light on in the bathroom 24 hours so I wouldn’t have to see the roaches. The staff was wonderful and very attentive. The physical and occupational therapy staff were wonderful. The place is old and it really isn’t a physical therapy facility in my view for people who have who have had surgery. The food was horrible.

Provider Response

Hello Kristina. Thank you for your feedback. We're sorry to read of your experience and take your concerns very seriously. We are dedicated to serving our residents, families, and stakeholders to the best of our ability. If you have already given us your contact information, a representative from our CAREline will be contacting you for further support. If not, and you would like to discuss this matter further, please contact our anonymous CAREline. ? Sincerely, Signature HealthCARE

June 30, 2021

By Sue1011

I am a friend or relative of a current/past resident

I'm in shock at the high ratings!! I went in, was not screened, saw walls and walls and walls of plastic sheets. Took the elevator to the second floor and got hit with the most horrific smell of urine and feces I've ever smelled. HORRIFIC! As I walked down the hall it was like training for an obstacle course there were so many things in the hallway....including a PT guy working with two patients in wheelchairs...in the hallway....right. When I walked into my friend's room it smelled so bad I couldn't stay long. This is NOT the days of old when one expected this smell from a nursing home. Today there are great cleaning products and of the nursing homes I've been in (a lot) this is the only one that was this bad. My God....no one should live in that odor.

Provider Response

Hello Sue! Please know that Signature HealthCARE takes such serious reviews with great concern, and it is our goal to investigate your experience. Our CAREline has been notified and there is currently a review underway. If you would like to provide additional information and details of your experience, please call our CAREline at 888.392.8886 or via www.ltcrevolution.ethicspoint.com- Sincerely, Signature HealthCARE

May 13, 2021

By Lynn Sim

I am a friend or relative of a current/past resident

My mom has been at this facility for over a year and half. I have noticed a marked improvement in the quality of care, meals and the attitude of the employees since Johnathan started as the new Administrator a few months ago. It was a rough start over a year ago, but the past few months since Johnathan arrived, I have seen many positive improvements. Keep up the good work!

Provider Response

Hello Lynn and thank you for the kind words! We appreciate the opportunity to care for all our residents and are honored to serve the Palm Beach community! ? Sincerely, Signature HealthCARE

January 13, 2021

By gilligan

I am/was a resident of this facility

The food was horrific. The staff was overworked, underpaid and under appreciated. The rooms were crowded. The only good thing I have to say is concerning the Physical and Occupational Department, they do an exceptional and outstanding job.

Provider Response

Hello Gilligan. Thank you for taking the time to review us, and please know that we value your feedback. If you would like to discuss your experience further, please contact our anonymous CAREline. Thank you, again.? Sincerely, Signature HealthCARE

June 08, 2019

By ttfn57

I am/was a resident of this facility

I was taken to Signature Healthcare after having been in the hospital with a stroke a week prior. I was so very weak and could barely stand when I came. The first 4-5 days I struggled to do the exercises that my very patient physical therapist (Dana) gave me. I had significant uncontrolled movement in my right leg as well. Through much encouragement from Dana as well as the other physical therapists, I slowly started to see results. I had physical therapy twice a day and I actually looked forward to them! The therapists are very skilled at what they do, but it is imperative that the patient have a positive attitude in order to succeed in therapy. By the second week I was taking small steps, followed by walking with assistance and later by myself. I’ve come a long way and it’s all thanks to the physical therapy I received while being at Signature Healthcare of Palm Beach! All of the staff that took care of me while I was here were wonderful too. Many thanks! Sandy G.

Provider Response

Hi Sandy. Thank you so much for your kind words and praises. We are so honored to have been part of your journey. We will be sure to pass along your message and recognize the therapy team and you for all the hard work! - Sincerely, Signature HealthCARE

June 04, 2019

By Vikingpalmbeach

I visited this facility

With only a VERY FEW exceptions, my recovery from a fractured hip recently, was very pleasant and I received wonderful care from nurses, aides, and physical therapy staff. I especially enjoyed my nightly visits with receptionist Brenda after I was up and walking. Thankfully I was in a room by myself, although many would not mind having one, I couldn't handle having a roommate. I don't really like people even visiting me when I'm infirmed like that. I prefer to spend my time walking and healing which is why I got out of there in 9 days. I'm due for a right hip replacement likely in November so I wouldn't have a hesitation in going back to signature if there's a bed available at that time. My mother was there many years ago when under different owners/ management, and I would not have sent my pet dead rat at the time... thanks to New Management and the nursing director Marvia, those times have passed. Although a bit dated, the facility was extremely well kept and clean. The physical therapy department was very good when my mother was there and I received excellent assistance as well. I remember my mother saying physical therapy room was like everyone getting together for a party... friendly and fun!

Provider Response

Hi Vikingpalmbeach. We are so very thankful for your feedback and kind words. It was absolutely our pleasure to serve you with compassion and joy. Please come back and see us anytime! - Sincerely, Signature HealthCARE

September 15, 2016

By cpm777

I am a friend or relative of a resident

My mother came here after hip replacement surgery directly from the hospital, and I am so thrilled with the care and rehabilitiation services she received during the two weeks she was there. My mother is a young 75, and had never had surgery before, so it was quite an adjustment. The facility was very clean, and well-managed. The food was above average (when my mom had an appetite). My mother was very happy with the nursing staff, the nursing assistants, and especially the physical therapy facilities and staff. They were attentive, available, and it was always a pleasant environment. The best part was that they allow pets to visit just like people - visiting hours are from 8am to 8pm. In addition, there was usually a friendly dog in the physical therapy room cheering everyone up. My mom made quite a few friends there and will be bringing them a homemade flan very soon!

June 29, 2016

By palmbeacher

Other

Great therapy, wonderful caring staff and great access to physicians! 5 STARS

November 01, 2015

By Bobby O

I visited this facility

Great place! They are actually 5 stars rated by Medicare and Medicaid. It takes a while for the govt to update their system. Very helpful knowledgeable staff, very caring. Therapy did a great job with Mom!

September 14, 2015

By Joan112195050

I am a friend or relative of a resident

I am very happy with the service at Signature HealthCARE of Palm Beach. The doctors and the staff are all excellent. They are taking very good care of my aunt, and I am very happy with that. At this point, my aunt is not able to participate in their activities, but they do have activities for their residents there.

August 31, 2015

By Frank44

I am a friend or relative of a resident

My aunt is at Signature HealthCare of Palm Beach. The people are very responsive and very caring. They do a good job given a difficult situation. The food seems to be very good, and she is enjoying the food there.

July 08, 2014

By Frederick3

I am a friend or relative of a resident

My father was sent from the hospital to Signature Healthcare of Palm Beach for rehabilitation, for physical therapy, and they accepted him as a resident there. The place is very clean, and the staff is very helpful. Everything is fine. He has a semi-private room, a little small, but it is adequate. They have daily activities that they post on the board. They have Bingo, Hawaiian day; they have all sorts of stuff. They keep them busy all day.

June 17, 2014

By Caring86318350

I am a friend or relative of a resident

Before my mother-in-law passed away, she stayed at Signature Healthcare. She was in there for quite a while. The place was clean. The food was OK. They actually had good activities during the day. There were no issues with that. The caregivers and the nurses during the day were fine. It was the night shift that was very neglectful of her. My mother-in-law would try to get up to go to the bathroom, but she fell, and one of their night workers came in and basically told her it was her own fault and left her there in her own waste. It was horrible. They could improve by having new night shift people and having a better knowledge of what's going on in their own facility at night. We would not put any other elderly parents in that facility.

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Services and Amenities of Signature Healthcare Of Palm Beach

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Medicare Provider Number: 105466
Ownership Type: For Profit Corporation
Date Certified: 10/01/2020

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Resident Capacity: 120

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