1201 Ward Avenue, West Chester, PA 19380
4.4
(14 reviews)
"My husband has been at Merrill Gardens at West Chester for a month now. The staff there is very competent and very much involved with my husband. They know him by name. He's not just a person there, they care for him. Anything we have asked of them, they have come through. The concierge people at the front desk are excellent. They are always in a good mood and very customer service oriented. Everybody is accessible from the manager to the head nurse, and they're always open to your visit. They have a diner where the residents can get their breakfast and lunch, and it's not just a stale type of dining room. They have a movie theater. Because they are at the end of the Brandywine Airport, they have what they call a control tower where you can go and see the planes land and take off, and they're encouraging the pilots to say hi to the residents that are there. And that is a big selling point. It is decorated with airplanes and stuff like that. They also have a lounge where 2 days a week you can have drinks, you can get together with friends, and the family can come in. It's completely open and the residents enjoy that. They have a little store that has the best presentation I have ever seen. They also have a place for you if you want to bring your family and have a private dinner with them. The surroundings of the building are kept very nice."
$2,935