Shannondell at Valley Forge

Children of a resident

We are so happy to write a most positive review of Shannondell, especially at this time of great angst for everyone (April 2020). They are all taking such wonderful care of our Mom and her fellow residents; she a resident at Shannondell for 13 years. Many, many thanks to all the staff at Shannondell!!! The Maio Family

jfleishacker

The rooms are excellent and the staff as well. I enjoyed doing crafts and i went to a few movies as well. The food was good, I just wish there were more salads at lunch.(I don't like to eat heavy). There is a bistro for families and my husband loved it

rosecollins

I like shannondell a lot, I've been here 5 times. I enjoy the food, the people, and everything about it. I certainly would recommend this facility to friends/ family.

Raymond

I was very impressed with Shannondell at Valley Forge, including the amenities that were available, like swimming and bocce. I tried the food, and it was very impressive. They have three restaurants, and a nice dining room. The staff was very pleasant and accommodating. The building was very nice. I plan on moving there.

mmcintyre

My stay as been great. The staff is wonderful. My room is very clean and comfortable. I was here before and I came back for the great service.

Charles

My mother is at Shannondell at Valley Forge for rehab. In terms of taking care of my mom, the girls there are incredibly excellent, very friendly, very courteous, and we liked them a lot. However, it's very apparent they don't know what they're doing in terms of medicating, and I was disappointed because of this. My mom loves the activities, and I've had friends visit my mom and they also think the activities are great. My mom loves the food, and it smells great. However, if she stayed after rehab it would be too expensive.

daily inspired

I really expected better. Two weeks after explaining to the executive director that the resident has frontal lobe damage from falls prior to moving in, she and the director of nursing proceeded to sit down with him to discuss his behavior, telling him he is too loud and impatient. What? True, from a conversation with him it doesn't seem that brain damage is apparent because he has a good memory and communicates well. That, however, doesn't negate the fact that behavior changes are apparent and that he is not able to control certain urges (like yelling or loudly voicing his opinion). (Not to mention that this meeting was supposed to happen on a certain day when he waited in his wheelchair for close to two hours for her only to find that she left the building for the day without giving him any notice or having someone else give him notice.) She also continues to tell him that he should be able to stand during changes regardless of the fact that it he has been unable to bear any weight on his legs for the two years since his stroke. There are a handful of wonderful nurses/aides on staff and therapy seems to be able to deal with him, but training is obviously lacking in many areas as is communication. Things appear to be going downhill rapidly. I am so disappointed.

Larry154048

Shannondell at Valley Forge was a very nice place. The apartments were very nice. The people seemed very nice. The staff was, I think, reasonable. The only problem I had was that we had looked at a couple of apartments that we like and we're on a waiting list -- which I understand -- but nobody ever called back after nine months about anything. Also, they sold it as a continuing care place, yet the day we went for the seminar, they couldn't give us any information on continuing care. I like the place. It was lovely. It had beautiful facilities. I mean it's a beautiful place, but as I looked into employment opportunities to see what their staff turnover was, right now, they're looking for 43 people.

Hip less

Beautiful new rehab facility that cuts every corner to make more money. One nurse for 20-30 patients depending on the floor. Visitors must pay $14 for sub par food. Pay extra for anything and everything. Mostly nice people who work there but they will tell you how overworked and understaffed they were. First night there I was one of two new patients and if my sibling hadn't been there I would have been in major trouble. I couldn't get any help at all and had to wait 25-30 minutes at times to get help from RN or CNA. Don't go there unless you must!!

Sol456786

Shannondell was very elegant, and it’s the best I’ve seen. My sister is there, and she’s got a 2-bedroom apartment. They’ve got a theater, lunch for them, a dining room, and a general store where you could pick up things. It’s very nice. The dining area and the food were excellent. The staff and the people were very good. It’s a beautiful facility -- the building and apartments. Everything is top notch; it’s a 10.

MS105

Shannondell at Valley Forge is nice, but I didn’t like that my mother-in-law is in the nursing unit of it as we were not satisfied with her care there. The best way I can describe it is like going on a cruise. Basically, she has her own townhouse, and she her own full apartment. It’s independent living with perks; it’s like being in a resort, and it has its own swimming pool. They have two dining rooms; one is a formal dining room. The food is excellent food, and they have movies and activities. The level where she is now, the independent is excellent. They had different levels of care, and they have a medical unit for people recovering from surgeries.

Lesley174423

The staff at Shannondell at Valley Forge were most helpful when I went in. I saw several different floor plans, and they invited me to dinner and the theater. The day I went in, they said to come back and see our shows. They were very friendly. The place itself is absolutely gorgeous and really beautiful. The food is great. They just sent me a calendar for the month with activities from 9:00 in the morning until 10:00 at night packed in every hour with something to do, like theater, music, arts and crafts, and physical stuff. You could never go back to your apartment if you didn't want to.

Mr. Visitor710666

Shannondell was just a beautiful and very nice place. The apartments were very pretty, nice, spacious, and well laid out. The staff was very knowledgeable, helpful, and friendly. The dining room was restaurant-style.

FlashLeicht

"The Emperor's new clothing" looks good at first glance. The nursing team and social worker never assessed my mother but rather worked thier protocol to get her (and everyone else) out in 5 days. No consideration was made for her age, living alone ina 3 story home, and no way to drive get food or prepare food herself. They rushed her out with a visiting nurse 30 minutes 2 days a week and a therapy 3 days (which only happens only two days. No one stood with her in the bathroom to assure she did not fall or teach her how to manage in the shower.No one suggests getting her extrememly swollen legs elevated above her heart. Most disappointing was the social worker. As a social worker myself, I was shocked by the staff social workers total lack of advocating for my mother. She works only for the Shannodell and was of zero assistance, As a reesult, I have had to rent a sedan ( to get her home and to doctors) take time off of work and hire someone to come in 6 hours a day to assure my mother has meals. I am the sole provider in my family. The dining facilities are filthy. The menu and tables were dirty. The food is not freshly prepared but frozen and microwaved. ALthough they cleaned the carpets in the rooms ,everything else including the bathroom was horrible.

Anonymous113896450

My mother is in Shannondell, and it’s just beautiful. Everything about it is perfect. It’s clean, well kept, and everyone is very nice there. They have anything you could need.

Caring112450050

Shannondell was excellent. We thought the facility was amazing, but their smoking policy made it that we would not have been able to have my mom in there. It’s like a resort-style living. Really great facility, you never have to walk outside if you don’t want, and all different buildings are connected through bridges. Staff was very caring, lots of activities and resort-type grounds.

mtshaw

I recently spent almost 3 weeks at The Meadows while recovering from a fractured hip and hip replacement surgery. I recommend this place very highly. There was one aide who worked the night shift who consistently made me feel uncomfortable. However, he was the single exception. Everyone else - doctors, nurses (especially Emily and Morgan), physical therapists (especially Lisa and Peggy), occupational therapists (especially Sandy and Julia), social workers, and administrative staff - were very helpful, caring, and professional. The food - other than breakfast - wasn't great, and so I lost 5 pounds while there. But if I ever again need a rehab facility, I hope The Meadows will have a bed available.

Fern2

Shannondell at Valley Forge, in general, has been OK. I have only been here for 10 months. Everybody is very, very friendly. I find the food more than adequate. The exercise program, the lectures, and the concerts are wonderful. My room is very comfortable. It is very much like the apartment that I have moved from, which I owned privately. We have a medical facility with doctors, nurses, and rehab onsite. There is a very, very extensive program for recreational activities, i.e., for going shopping and going to the theater. There are a lot of things to be at.

nschaff

Extremely disappointed in the lack of care. My mother went there after a broken hip and we were shocked at the bad care. We had to constantly tell them of things like the pain in her stomach (then they confirmed a UTI), the broken wheelchair took 2 days to get a new one and she ended up with blisters on her heels because they were dragging on the ground - they took 2 weeks to heal. I would never, ever recommend this to anyone. Looks nice, but better to take a relative home than do rehab there - she came out worse than when she went there.

Caring78918850

We were very impressed with the environment and the food at Shannondell. We went there and had dinner with a friend.The food was incredible, way beyond whatever we had for lunches in the area. It was a VERY unusual and updated, modern menu. The menu keeps up with the appetite that young people have. There are combinations of ingredients that you don't see being fed to older folks. In addition, that was absolutely the most gorgeous environment; when you walk down the hall, you feel like you're living in a 5-star hotel. That's what my husband and I felt about it.

patsfriend

my parents now live at shannondell apartments since they moved from Rydal last April and they both like it there too

pleasantlysurprised

The Meadows at Shannondell is by and far one of the best assisted living facilities available. Juliette and Emily on the second floor go above and beyond to make sure our loved one is taken care of on a daily basis. We sleep better at night when they are are working. Thank you for hiring staff that truly care about our loved one.

caringDF719

We visited Shannondell was very, very nice, but it would take $260,000 to buy in there and then you're looking at $3,000 a month after you buy into it, so that way out of budget for us. The facility is beautiful maybe that's why it cost so much money to get into it. The apartments are nice and they have all the amenities a person could possibly want. The grounds are beautiful. They are well maintained. If one has the financial means to live there, I think a person could be quite content living there.

caring2047

I wanted to be near Philadelphia, so I chose Shannondale. It's a beautiful place. The apartments are nice and the staff is good. I am in a 2-bedroom and 2-bath apartment with a library. However, the food they serve has too many calories, too many sauces and gravy. They don't have a lot of plain food.

kattie1

My Grandmother was moved here after my Grandfather passed away. It was nice for her because she had trouble getting around at their old home. Stairs were particularly difficult for her and having her bedroom and bathroom on the same level was a perfect living situation. She was also able to socialize with her peers. She stopped driving years before moving here so it was hard for her to have friends. While living there she could visit her friends without having it be too much of a hassle. The community there was really nice and were friendly to my brother, who was much younger, probably about 5 years old, at the time. The staff there were professional and friendly. The staff left her to her lead her own life until her health took a turn for the worse. They were then able to step in and help her in a time of need. They were never overbearing and respected our choices and feelings. The home is located across the street from a strip mall, where my grandmother could go for groceries. (She loved cooking and baking!) It was wonderful for her to spend her last days there and I can't imagine it any other way.

dellerdesign

Shannondell is one of the most beautiful and well managed CCRC's in the U.S.! Residents enjoy resort style amenties, activities and un-ending thought-provoking programs. They also have a wide range of apartment floor plan styles and combine this with a caring, professional staff that anticipates the wants/needs of their residents! A great role model for CCRC's everywhere!

mlr28blu

Although it costs a pretty penny, Shannondell is an absolutely beautiful place for retirees. The community is extremely beautiful. The food is incredible and there is a wide variety of meal options, the facilities (pool, game room, theater, etc.) are up to date and extremely pleasant to visit, and the place truly is a wonderful place to live. They always have events going on such as plays, concerts by choirs from nearby schools, and other entertainment. They have group movie nights, outings, and other ways to keep their residents from getting bored. The staff is friendly and helpful - these are people that absolutely love and are dedicated to their jobs. Whenever I visit, I have so much fun! It's like a mini city, with salons and other cool places! Though I do not know anybody in the hospital, I've seen the facilities and they are high-tech, up to date, and clean. The patients get the complete attention of the staff, and nobody is neglected. I'm glad we found a genuine, honest assisted living facility, where there are absolutely no worries.

Joodles

Beautiful facilty very tightly guarded! This is top notch in rehab and also has a unit for memory care, thus privacy and security are important...and they handle it well.I had a personal experience (outside of my professional visits) of having a firend go through rehab there....she spoke SO highly of the care and the staff, and considering she was a retired RN and hospital administrator, that speaks for itself. She clearly sang their praises, and how determined they were to get her back on her feet and feeling her normal self.I was impressed with each of my visits....by not only the professionalism but the clear demand for resident privacy!I HIGHLY recomment The Meadows.

Joodles

I am hard pressed to find a nicer community! This facility is consistantly on the go to make their resident truely feel this is HOME. The activities available are broad and varied. It is very obvious the resident feel safe and cared for in this upscale, but warm friendly facililty. I have seen the wellness nurses reach out to assure a resident's well being....not just medically but on a personal, emotional level. On one of my visits, I wittnessed a receptionist who noticed a clearly disraught resident; she stepped away from the desk for a moment to sit the lady resident down in a cozy private area and she assured her while holding her hand....everything would be alright, and that she would call someone down to further assist. I was definately impressed with that seemingly small but very impactful outreach.

ThesoySkel

The Meadows at Shannondell is by and far one of the best assisted living facilities available. The staff is extremely friendly, the facilities are beautiful, and there is of course always a well trained medical staff on site. Shannondell provides its residents with an experience unlike any other assisted living facility or nursing home. The facility itself gives off more of an air of a vacation resort rather than a home for the elderly. However on one of my visits to Shannondell I did encounter an incident where one of the staff members was very rude to my family, practically scolding us for not knowing where to go to visit our family friend living in the facility. Though this is most likely a onetime incident, it is still due to note that perhaps they should screen their employees a little bit better. In all Shannondell is a wonderful place, and a perfectly suited facility for anyone in need of assisted living.