My wife has moved into Maplewood at Orange. Well, two things; I wasn't happy with the room she got, and the TV has snow and I'm paying for it. She doesn't like being there anyway, she wants to come home; but she still has hallucinations and stuff like that, so it's impossible. The only thing that bothered me was, they showed me a different room, and then she got this two by four. They said, "Well, there was no other room available." They got a snowy picture on the TV and I'm paying $80 a month for that, so I'm still after them on that to fix the thing or do something.
When we looked at it at first, we thought it very nice; and it was near where we live, so we can drop in and look very easily. That was the main consideration at this point. Then they did come down in price because I said, "Well, I can't afford that." So, she came down at the price, I pushed it and pushed it; so that's why she's there.
As far as I can see, they're pretty good; but I think they give you a lot of baloney to make you feel good.
They make everything sound so good; they say, they come in every hour to check them. But they don't come in every hour to check people at night. Then I'm paying for Med management; $795 for Med management. They'll come over with the pills, and if she doesn't want them, they walk away, that's it. I know they can't force her to take them. That's a big thing with her, though; taking her meds. But if she takes her meds, she's a lot better. I thought when they said they had a med manager, there was a specific person or something like that, but I hear it's not.
The food is pretty good, I got to say that. She doesn't like memory care, you don't get many activities. She should have been on the next level, and that's what we were arguing about. I said, she should be in where they have a lot of different activities. They're always doing something. You go in there and watch these people sitting in a chair, half of them are hanging over the side. They couldn't care less what was going on. My wife is active, and you got to keep her active. If she doesn't want to do something, I know she won't do it; but they got to go in and try to get her out of the room. I can't be there 24 hours a day, it's a shame.
I don't get involved too much with the staff, I mean, I'm involved with people in the upper echelons, but they're not people that are on the floor that take care of the people. They're marketing people, and they're pretty good. They take a lot of time, but again, you get, and you find out later, "Oh, we do this, and we do that", give me a break. My granddaughter was up there till eight o'clock one night; she says nobody ever came in the room to check or anything like that.
Again, the TV doesn't operate, right; and that's my TV. I had to bring mine over, and that's a new TV. That's the other thing. They don't give you anything; you got to bring your own towels and linen. We brought our own furniture for crying out loud. They have stock in the storeroom, they can put furniture in there if you want, but God knows whose furniture it was or is. I needed an end table and a lamp, which they gave me.
As far as the shower stall is concerned, that's another problem I have seen in practically every place that I went to visit. They use a curtain only, and the water comes out from the shower onto the floor of the bathroom. I mean, people could slip and slide on that. It's absolutely stupid. Why the hell they don't put a little lip or something on the doggone thing? Maybe they figure somebody's going to trip over. I don't know. But they have the water come out all over the floor, that's craziness.
When I take her out of the room and go into the other room, or to go to have her eat, that's the other thing. People are out there eating, and she's in a room. I happen to be there; so, I took her out into the room, they always say, "Oh, you want to eat?" What do you mean she didn't want to eat? I got to say, my wife is not the greatest patient in the world, but she knows pretty much that's what's going on.
The food is very good; most of them are very good. It's a beautiful place, and that it's well kept. As far as the structure is concerned, everything looks good, looks freshly painted. It's clean, and they have a patio and things like that outside. The structures are good, but as I said, there's one particular room I didn't like. I never see anybody doing anything. They say they have activities, but I havent seen them.
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