Maplewood at Orange
245 Indian River Road, Orange, CT 06477
(800) 558-0653
Verified Partner
4.69
(13 reviews)
Photos of Maplewood at Orange
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Reviews of Maplewood at Orange in Orange, Connecticut
4.69
(13 reviews)
Facility
4.8
Staff
4.8
Food
4.9
Activities
4.5
Value
4.3
Dawn
5
|
March 14, 2024
I thought Maplewood at Orange was great. The staff was very nice, very open, very talkative, and letting me know everything. They were getting ready for a production of snowflakes or something that night. It was like a dance or something like that. Very, very nice, very clean, very well-kept rooms. They had lunch for us, my mom said they were good. I gave her the lunch because she didn't come with us. She liked it. They were having lunch when I came. And they explained that if she couldn't get downstairs herself, they would either bring up a wheelchair and bring her down, or send food to her room. They had a beauty salon, a fitness center, and a PT place. They had arts and crafts and a library. They have a patio outside with a garden. You could see it through the dining room. There was nothing dirty, it was very clean.
Provider Response
Glen
5
|
March 11, 2024
Maplewood at Orange looked like a palace. It looked very clean. They gave us a cake in there and it was delicious. The cook explained everything to us, explained the menu and how he cooks and he just explained the basics for us to understand that they take care of the people with their needs. The staff during the tour was good. The apartment she showed us had somebody in there. It was a two-bedroom, and it was pretty nice. She did her best. They have an exercise room and a nice library. They have other activities on the board for the seniors, like a big room where they can sit down and watch movies. It's almost like home. It's a nice place.
Provider Response
M.T.C.
5
|
September 26, 2023
Everyone is very kind. They know your name and what you need to help you out. The room is great. The interactions and activities are too. The meals are very good.
Provider Response
DonnaCerami
5
|
February 17, 2023
Deciding to change the living situation of a senior in your life is tremendous. For both the senior and their family. Maplewood’s staff is there for both. You are greeted from day one as part of a big family. They are continually checking on your senior to make sure they are engaging, having them interact with others they feel your senior will be compatible with. And the family, they give you the tools to make the transition the best it could be understanding how difficult it is. Every staff member has a smile on their face and you can sense the positive atmosphere as soon as you walk in the door.
Provider Response
john Biondi
5
|
February 18, 2022
Beautiful community and kind staff. My father is loved by everyone here and really adapted well to the change. It certainly wasn’t easy but we are grateful to all the staff at Maplewood
Provider Response
Reviewer#DT0928
3
|
September 30, 2021
My wife has moved into Maplewood at Orange. Well, two things; I wasn't happy with the room she got, and the TV has snow and I'm paying for it. She doesn't like being there anyway, she wants to come home; but she still has hallucinations and stuff like that, so it's impossible. The only thing that bothered me was, they showed me a different room, and then she got this two by four. They said, "Well, there was no other room available." They got a snowy picture on the TV and I'm paying $80 a month for that, so I'm still after them on that to fix the thing or do something. When we looked at it at first, we thought it very nice; and it was near where we live, so we can drop in and look very easily. That was the main consideration at this point. Then they did come down in price because I said, "Well, I can't afford that." So, she came down at the price, I pushed it and pushed it; so that's why she's there. As far as I can see, they're pretty good; but I think they give you a lot of baloney to make you feel good. They make everything sound so good; they say, they come in every hour to check them. But they don't come in every hour to check people at night. Then I'm paying for Med management; $795 for Med management. They'll come over with the pills, and if she doesn't want them, they walk away, that's it. I know they can't force her to take them. That's a big thing with her, though; taking her meds. But if she takes her meds, she's a lot better. I thought when they said they had a med manager, there was a specific person or something like that, but I hear it's not. The food is pretty good, I got to say that. She doesn't like memory care, you don't get many activities. She should have been on the next level, and that's what we were arguing about. I said, she should be in where they have a lot of different activities. They're always doing something. You go in there and watch these people sitting in a chair, half of them are hanging over the side. They couldn't care less what was going on. My wife is active, and you got to keep her active. If she doesn't want to do something, I know she won't do it; but they got to go in and try to get her out of the room. I can't be there 24 hours a day, it's a shame. I don't get involved too much with the staff, I mean, I'm involved with people in the upper echelons, but they're not people that are on the floor that take care of the people. They're marketing people, and they're pretty good. They take a lot of time, but again, you get, and you find out later, "Oh, we do this, and we do that", give me a break. My granddaughter was up there till eight o'clock one night; she says nobody ever came in the room to check or anything like that. Again, the TV doesn't operate, right; and that's my TV. I had to bring mine over, and that's a new TV. That's the other thing. They don't give you anything; you got to bring your own towels and linen. We brought our own furniture for crying out loud. They have stock in the storeroom, they can put furniture in there if you want, but God knows whose furniture it was or is. I needed an end table and a lamp, which they gave me. As far as the shower stall is concerned, that's another problem I have seen in practically every place that I went to visit. They use a curtain only, and the water comes out from the shower onto the floor of the bathroom. I mean, people could slip and slide on that. It's absolutely stupid. Why the hell they don't put a little lip or something on the doggone thing? Maybe they figure somebody's going to trip over. I don't know. But they have the water come out all over the floor, that's craziness. When I take her out of the room and go into the other room, or to go to have her eat, that's the other thing. People are out there eating, and she's in a room. I happen to be there; so, I took her out into the room, they always say, "Oh, you want to eat?" What do you mean she didn't want to eat? I got to say, my wife is not the greatest patient in the world, but she knows pretty much that's what's going on. The food is very good; most of them are very good. It's a beautiful place, and that it's well kept. As far as the structure is concerned, everything looks good, looks freshly painted. It's clean, and they have a patio and things like that outside. The structures are good, but as I said, there's one particular room I didn't like. I never see anybody doing anything. They say they have activities, but I havent seen them.
Provider Response
Cgmail
5
|
October 22, 2020
Maplewood at Orange has exceeded our families' expectations. The care and kindness they have shown my Mom and our family has been exceptional. Maplewood at Orange in my opinion is unlike any other community in the area. We feel peace of mind, with their 24 hour nursing. Their apartments are spacious and there are always activities going on. I would recommend Maplewood to anyone looking for the next step for a loved one.
Provider Response
Jdon
5
|
May 1, 2019
Review of Maplewoods, Orange, CT. The decision to move to a senior residency can be difficult. There are many things to consider when making that decision, but the most important consideration is staffing. Kind, knowledgeable and responsive staff are key to a successful experience. Maplewoods staff: housekeepers, maintenance, nurses, receptionists, aides, cooks, dining staff, care coordinators, and directors are skilled in making Maplewood residents feel comfortable and at home. There are many reasons for choosing Maplewoods of Orange for my mother, but the one that stands above the rest is the way she is treated. When I hear staff addressing my mom just as her grandchildren do, “Hi Mama”, I know Maplewoods is the place for her.
Provider Response
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Costs for Maplewood at Orange in Orange, Connecticut
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$7,200
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$8,400
Starting Price
Services and Amenities of Maplewood at Orange in Orange, Connecticut
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private dining room for special occasions
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
About Maplewood at Orange in Orange, Connecticut
Maplewood at Orange is located in Orange, Connecticut, situated near the PEZ Visitor’s Center, shopping and restaurants. Residents and visitors appreciate the farm-to-table meals served at Maplewood at Orange along with the modern style of the facility. Reviewers give high marks for the number of activities offered to keep residents active and healthy, such as group outings to the local casino and theater, exercise classes and group discussions. Some of the many amenities offered at the facility include a fitness center, computer room and a beauty and barber shop.
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