North Shore Health & Rehab Facility

Josephine

Since the new ownership Northshore has been horrible. The lack of knowledge of getting Medicaid assistance is atrocious. The lack of communication from nursing staff is concerning and the CNA staff treat the residents terrible. I would not recommend for anyone to trust a loved one at this facility. I didn’t want to give one star but 0 was not an option.

AmyB2022

The nursing staff here is very good, especially the CNAs. They are caring and respectful. However, they are always so short staffed that care never reaches its full potential. While the nursing staff is very good, the Administration and Social Services department leaves a lot to be desired. Social Services rarely follows up on my requests for services for my mother. They just never seem to go the extra mile to ensure that my mother's psychological needs are met. I don't want to give too many details here so they can't track this back to me or my mother. Also, I have never once seen the Administrator and neither has my mother. Just wish he was a bit more involved and would reach out to make connections. I don't know how he can keep a pulse on things if he is never around or engaged with patients and families. Sitting in staff meetings and hearing things second hand is not the same as interacting with patients and families. The good things: Activities are good and they work to engage my mother. The PT and OT staff are great. They have been very good for my mom.

Richard90898150

We live in Loveland and we want to be closer to mom. Columbine (North Shore Health & Rehab Facility) facilities are really excellent. The dining room is fine; the food is very good. My mom was actually a cook, and she is happy with the food there. It’s been good in all the Columbine facilities. It’s an older facility, but this place is kept up very well. There is no odor inside like you find in some nursing homes which is very good. The staffing is competent and friendly, and I think they have enough staff.

blondie222

I just want to let people know that this is not the facility I would recommend anyone to take their parent or close relative and anyone they care about to. Both my parents were in there my mother was 73 on dialysis for amongst her many other health problems, she was moved from sierra vista to north shore so my dad and her could be in the same nursing home together; and as north shore calls it, they "unintentionally opiate overdosed" her, (I wasn't even aware that this was a diagnosis?!!? ) which caused a seizure and put her in a coma, that the doctors didn't think she would come out of...miraculously she did, and the doctors were astonished she didn't have brain damage. North shore didn't just "unintentionally opiate overdose " her once, but TWICE!!!!!! Those examples were just a few of many negligent things that happened to my parents. I would advise anyone to take there loved one to any other nursing home. I wouldn't ever want what happened to my parents to happen to anyone else's loved ones.

Lisa8

Mom has been to North Shore for about a month. She had to stay in that facility because it was her doctor's advised to her. But she's doing great now. We never had a problem during her stay in this nursing home. They treat her with care & respect. One thing that I just notice that they don't have a variety of food. But I guess it's normal to have that kind of food in a nursing home. What's important to us now is that mom is doing well now.

Friendly_Visitor

I went to this facility with my grandma. She wanted to stop by and see a friend. My grandma talked to some people briefly at a desk area. Then we went to an outside area where her friend was sitting. She was sitting alone but she was happy. There were a few other residents outside too. They were dressed appropriately for the weather. They were sitting comfortably at tables. The area was clean. There was a lady who seemed less "with it" that was yelling angrily nearby. My grandma's friend asked us to push her inside (she uses a wheelchair). We went down a clean hallway towards a staff member my grandma's friend wanted to see. The staff member was polite and talked to her nicely, even though she looked like she was trying to go somewhere. We went to the resident's room and she asked me to get photo albums so she could show me pictures. They were located in her room. Her room was clean and personalized. It was quiet enough that I could talk to this person without distractions. It didn't have the feel of a medical place as far as the noise. I am not an expert on nursing homes, but this place was nice to visit. I think the residents are happy there compared to other places. I would definitely consider it if someone in my family needs a nursing home in the future.