Harmony Home Care Walnut Creek, CA

Not many reviews to be found on Harmony home. It is not a large facility, not modern and up to date as far as rooms, decor goes. This is all true. My sister has lived there a few years now, and she is a handful to put it mildly, due to her Traumatic Brain Injury. She had gone thru, asked to leave, quite a few similar assisted living facilities due to the difficult behaviors people with TMI typically have. But she has succeeded here. Why? The owner and staff are the reasons bottom line. Unlike Harmony Homes counterparts, in my experience, the owner and employees show and give actual care to the most difficult of cases on a daily basis 24/7. This is rare that you find this level of care and empathy in employees in this industry. Yes, as with most of the other similar care facilities they are short staffed, over worked. Yet they take the time needed with the clients and the variety of special needs they each have. This is far more important then a fancy looking lobby and modern upgrades. Sure it would be nice could the place be upgraded to be more like a hotel, instead of an actual lived in home. But I rather have a home for my sister. I do not ever have to worry that she is at risk. I know she is being provided for and is safe with care and concern by the staff of Harmony Home.

Harmony Home Care was so rundown, dirty, and looked like there was mildew halfway up the walls. The paint was peeling, it was so dark inside, and it looked like an old motel. It was awful. There was no way I'd put anyone in there. It was filthy and nasty.

This facility have been renovated from the last 2 years and looks so beautiful. The caregivers are well trained, compassionate and caring.

This is one of the lower-cost options available, but it doesn't have a lot to offer. It's in a run-down, older section of Walnut Creek, and the building itself looks like an old two-story motel. I think they can take about 16 residents at most. The rooms are small, and are all private. I had a very demented man as a client there, who used to be an orthopedic surgeon. He needed to be fed, and he had few verbal skills. His wife was concerned that they weren't taking adequate care of him, so she would go in to feed him herself. It's quiet as a tomb there. I've never seen anyone doing anything there. I don't think it's anything malicious. I just never saw much engagement when I was there. It was understaffed, and the staff wasn't well trained. They had a change of ownership about two or three years ago, but I haven't seen much change.