Woodcrest Post-Acute & Rehabilitation

Darren

My mother was at Woodcrest Post Acute & Rehabilitation for 3 weeks. The place was OK, but my mom had a fall at that facility and I didn't know how long she was on the floor. So, we ended up pulling her out of there, and I have nothing but a bad taste in my mouth from that facility after that. The staff was pretty good, but some of the staff were very lazy. They didn't take the job seriously enough. They didn't change her enough at night. They had one nurse who was excellent and one CNA who was really good. However, the administrators didn't take the action that they needed to in order to discipline some of their staff. The rooms were clean. The dining area was OK, but the food was not good at all. They had bingo and movies, and they had the physical therapy center.

angry familia

My grandfather was at this facility, they shaved his hair which he ABSOLUTLY loved and as they were cutting his hair he kept yelling "no no no stop" and they still completely cut it without anyone's consent! They would not allow anyone to visit because "quarantine" my grandfather was vaccinated! We refused for them to continue his quarantine and demanded we see him and when we did we found then that they shaved his hair! This facility doesn't answer any calls and when they do they hang up on you. If I could give ZERO stars I most def would!!!