1. Senior Living
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  2. California
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  3. Rancho Cucamonga
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  4. Sunrise at Alta Loma

Sunrise at Alta Loma

Offers Assisted Living and Memory Care

24 Reviews
2013, 2015, 2016, 2018
9519 Baseline Road, Rancho Cucamonga, CA 91730
Call (800) 385-2527
Sunrise at Alta Loma (800) 385-2527
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Reviews of Sunrise at Alta Loma

24 Reviews Write a review
Food
(2 Reviews)
Staff
(6 Reviews)
Facility
(6 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for Sunrise at Alta Loma

September 01, 2021

By Patricia

I visited this facility

I wasn't impressed with Sunrise at Alta Loma. They were nice, but not a good fit for my mom for sure. It was a very clean facility. What I like least about this facility is the size of the apartments. They have organized games that I saw and they had different church services; I happened to tour on a Sunday morning. They had a large room for family gatherings. But right now, California with COVID is running scared. So that could have been why there's some lack of stuff. Because we're under a lot of COVID protocols. The facility is homier.

Provider Response

Hello Patricia, Allow us to take a closer look at this for you. Please contact us with your information so we're able to best assist you. Thank you.- The Sunrise Team

August 07, 2021

By Jackie

I visited this facility

Sunrise at Alta Loma was a beautiful place. It looked like the residents were very well taken care of. It was just outside of our means. Other than that, it was beautiful. The staff was very knowledgeable, very friendly, and very good. The rooms were very well taken care of, very nice, very spacious, looked very neat, and very well kept. It was wonderful. They had very nice views, too, which were pretty impressive. They just pretty much went over the basics of what they did, but they said that they do recreational activities. They showed us therapy for the ones that are not able to do the normal activities that they do. They showed the machines that they had, which were pretty good. I wish they offered more options for maybe insurance and things of that nature, but other than that, it was great. I have nothing bad to say about it.

October 28, 2018

By shantea

Other

The staff is friendly and helpful. I worked there in 2007, I had to quit, my son became I'll. I sure do miss it. The rooms are spacious, and neat. Th

July 31, 2018

By Bryan

I am a friend or relative of a current/past resident

My sister was a resident of Sunrise at Alta Loma, but it was too expensive for us. The patient population was much older there and she was the youngest patient. They didn’t have as many activities as her current community, and they’re also more expensive. The place itself looks very nice. I think that most of the staff members were accommodating, but they’re not trained to be equipped with someone who’s combative and still strong. The food and dining is good, it’s an open space, easy to access the food, and the staff was nice. They have a big TV room, but there aren't a lot of activities for the patients.

January 03, 2018

By Teresa

I visited this facility

I visited Sunrise at Alta Loma. They showed me the rooms, little areas where you could meet with your family and have privacy, the dining room for private dinners with your family, and the beauty salon. They were having activity classes and exercises while I was there. I was very impressed with everything.

May 09, 2017

By Pablo138325

I visited this facility

My tour of Sunrise at Alta Loma was great. The presentation of the lady in charge was good. The place looked fantastic. I would highly recommend it to anybody. It was an excellent place.

April 17, 2017

By William525602

I am a friend or relative of a current/past resident

My friend is at Sunrise at Alta Loma, and over the past 1 ½ years, I have visited him three times or so. There are some good things and some things that probably could be better. I gave him some supplements to use and, since that wasn’t part of the regimen, they took the supplements away; that doesn’t seem like assisted living to me. The place is pleasant to visit and seems to be set up well. He basically has one room with a kitchenette and a bathroom facility that he shares with a neighboring room. He was living there with his wife, who suffers from dementia, and she had to go to the memory care unit. I think he wants to change his situation, but they are waiting for an opening to do it. I’ve had lunch there three or four times, and the food was OK. Sometimes, things aren’t quite OK, but, for the most part, it is about as good as you can get anywhere. The good thing is, my friend asks them to prepare fried eggs rather than an omelet, and they are able to accommodate that. I liked the staff that I interacted with, and I think he likes the staff, too.

November 26, 2016

By Debra873627

I visited this facility

I really liked Sunrise at Alta Loma. I think it is a great place, and my mom is going to be happy. So far, the staff has been beyond helpful. They have been very patient with me and worked with me because I’ve never done this before. They are very kind and very helpful. When I went through the halls, it was like a fancy hotel. They were very clean and very accessible to people of that age who might need a little help. They’re very nice, and I told them I would move in there. Everything about it was very nice. I do think it’s a little on the expensive side, but for me it is worth it because I know my mom is going to be happy and safe. It is a little pricey, but it is everything that she wants, so it’s OK.

February 15, 2016

By Ann110067650

I visited this facility

Sunrise at Alta Loma was well-organized. It looked like they were taking care of their clients very well. They had nice apartments. Anytime the residents needed something, depending on what level of care they needed, the staff was there for them. The staff was able to help with showers and make sure that residents were taking their medications. The rooms were clean. There was plenty of room, but not too much. The rooms were very nice. I did not eat there, but they had a dining room that was very nice. The clients could go in any time of the day and request something. They had good programs for the clients to participate in, e.g., cards, games, activities, and field trips. It just sounded like a good package.

November 25, 2015

By Anonymous115886750

I visited this facility

I thought Sunrise of Alta Loma was a really nice place, but the cost of it would have taken all of my mother’s checks. It had a very nice atmosphere and did not smell. The apartment that they had available was connected to a courtyard and was super clean. I didn’t have an appointment but the girl took me around; I thought that was really nice. There weren't many activities going on, but I did see a beautiful activity room.

January 17, 2015

By Caring100239050

I visited this facility

I didn't have any issues with Sunrise at Alta Loma. They answered all my questions during our tour, and I've had follow-up calls from them. I like that place when they said that they try to put people together with other people because everybody needs someone to talk to. It was clean and looked nice. Downstairs where they eat was smaller and not as elegant looking as the others. There are some people in electronic wheelchairs, and there was some lady pushing another lady in a wheelchair.

January 12, 2015

By Martin13

I visited this facility

Even though the Sunrise at Alta Loma is an older facility, it was nice and clean. The residents looked satisfied. I have a friend who used to live there, and I had visited him. They had activities like bingo and pinochle. Everybody liked it, and they were happy living there.

December 28, 2014

By Donna99458150

I visited this facility

Sunrise was very nice. The staff was very helpful and continued to be helpful. The entire facility was very nice, homey, and seemed clean. The staff also showed support to the residents. To be realizing at a very traumatic time, they were caring about how the family could work together with the facility for the person's uncertainty.

August 26, 2014

By Marty7

I visited this facility

Sunrise was a very nice place. It was just a little busy and my mom liked the peacefulness of the other place a little better. It was just the time we were visiting -- there was a lot of activity going on. It was a very good experience. I really like the staff there. They were very informative and they gave us a great tour. The room was very nice; it seemed clean. Everything seemed fine.

July 19, 2014

By Caring90005950

I visited this facility

Sunrise of Alta Loma is in a nice location. It's next door to a big park. The hospital is not very far, and they have a shopping center across the street. The room had a bathroom, but I would kind of like it if it was a little bit bigger than that one was. It's a nice place. I really couldn't speak too much on the staff. The ones that I talked to were very nice, but as far as how they treated the patients, I don't know.

February 28, 2014

By Sandra45

I visited this facility

Sunrise Alta Loma was very nice and very clean. It's well-organized. They have really nice shower facilities and they were putting in a Jacuzzi spa, so they could put in people that have arthritis. All the people there seemed to be very nice. The lady that runs the place is a nurse was way, way costly.

January 31, 2014

By Caring74602750

I visited this facility

I visited Sunrise and it didn't look clean inside because they had debris on the floor. It was kind of a dark dreary place and I didn't like it much. I also didn't like the access to the building because you had to park at the back. But the staff was fine. I knew they had different activities like movies, games and a lot of stuffs which were also fine. However, I really had a bad impression and I wasn't really interested in having my father-in-law in there.

January 31, 2014

By Caring77614050

I visited this facility

I was able to visit Sunrise at Alta Loma. The facility is very nice and very relaxed. It has a cozy feel to it. The staff were very friendly and very caring. The ones that I was able to observe they seem to be very in tune with the patients and the residents seemed to quite comfortable with them. I was just told that they had activities and that they had a garden area where they could go out and plant flowers or care for their own plants, but I didn’t actually get to see anyone doing any activities while I was there. I was able to see their dining room and it was nice. It was open and they didn’t have any assigned sitting so the residents could sit wherever they like. I like the fact that they had beverages both water and juice out all the time. They seemed to have snacks available for them at any time which was a good thing.

June 29, 2012

By sbear

I am a friend or relative of a resident

The facility is in a nice location in Alta Loma. The property is well maintained and landscaped, with a cozy, comforting exterior demeanor. Entering through the 'back' doors makes for a familiar, family feeling when we visit, and allows us to see the residents either eating meals or having recreational time. The lower-level common areas are very home-like in feel--there is a large fireplace in the living room, lots of comfortable seating and a generally warm, cozy atmosphere. The staff is very attendant and knowledgeable. I felt that my great-grandparents were receiving excellent care and were happy there. There was always plenty of visible staff members actively engaged with the residents. The facility also had a lot of activities on-site that my great-grandmother liked to attend. Also, they were provided with rides to just about anywhere in the surrounding area. The shuttle takes residents to the store, the library, the local senior community center, etc.

March 13, 2012

By jpetre

I am a friend or relative of a resident

My grandmother stays here since she has Alzheimers and cannot take care of herself. The place is very nice and welcoming and feels more like a house than a facility. All of the staff is understanding and kind and truly do their best to make the residents feel at home. In addtion, there are alot of activities for her to do including bingo, car trips, and parties/gatherings. This makes sure she never gets bored and helped to keep her mind active. Most of the time they were attentive to her needs,although a few times she had been neglected; but i believe it was just an honest mistake. One negative aspect about this place was the price was very high at around 5,000 dollars a month. It is well worth it for her in my opinion but it was still tough to come up with that kind of money. All in all it is a great place and I would reccomend it to any senior citizen who has trouble living on their own.

January 03, 2012

By AmiR4663

I visited this facility

This is a cozy homey Victorian style facility that offers care ranging from independent living to hospice care. The grounds are manicured with porches and rocking chairs. The dining room has a wall of windows that look out into a beautiful courtyard. The posted menu for the day had fresh offerings and choices made from scratch for restaurant style dining. The rooms are a little odd shaped, but they were clean with memory boxes at the door. They offer a variety of typical amenities like the beauty/barber shop, transportation for doctor visits and shopping. The only negative I found were the extra charges for things like waiting at doctor visits ($25/hr) or individualized needs.

November 19, 2011

By Caring477918

I visited this facility

Sunrise at Alta Loma has the hospitality and personalized services of an upscale Social Club. The services they offer include assisted living services, Alzheimer's care, respite care and short-term care. They offer delicious meals and have a Bistro like dining area there is an inviting presence to this place. The residents were abuzz with activity and some were awaiting a trip to the Mall then to a movie. The common lobby and sitting areas as well as the courtyards were beautiful and well designed. The grounds are well groomed and maintained. The staff is professional and compassionate. They were able to answer all of my questions and promptly took me on a tour as soon as I asked. The activity calendar was filled each one of the day of the month. They offer Sunday services and other faith leaders are welcome if requested. Saturday (Sabbath) services are also offered to the Seventh Day Adventist and Jewish believers. They have an extensive menu for both Meat eaters as well as Vegetarians. The staff said if there is a request of a resident they did not have they would do their best to accommodate their request if possible. This is a very nice place and I would place my loved one here if need be.

September 29, 2011

By DestinyMissions

I visited this facility

This facility is gorgeous. My uncle lives here and I can say he is in an excellent environment. The care is outstanding and the place is nice and comfortable for people to stay. The rooms are nice and the residents look like they enjoy staying there. The cost of the place is affordable and I recommend families should allow their loved ones to stay here. The staff is very friendly and there are activities that keep all the residents happy. There is so much that is offered here that people should not be bored at during their stay here. This is located in a great city and there is a lot to do around here. There are several shopping centers within a close proximity and there are malls and great spots for recreation. There are very nice parks around and the air is pretty good quality. Los Angeles is about an hour away and mountains are not far away. This is an excellent choice.
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Memory Care Reviews for Sunrise at Alta Loma

May 31, 2019

By AF

I visited this facility

The people at Sunrise at Alta Loma were very nice. The staff was very informative, gave me prices, and showed me the outdoor area, the rooms, and the activity area. She was very accommodating and very nice. It was a place I would consider. I saw a single room and a shared room with a bathroom in between.
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Questions about Sunrise at Alta Loma

What ongoing training does the staff receive in dementia care?

We have our monthly on-line training as well as in-service training.

Describe the overall population of assisted living residents at Sunrise at Alta Loma. What is their average age? What are their favorite things to do?

Average age is 80; They love their walking club and exercise classes

What programs or activities does Sunrise at Alta Loma offer to enrich residents' well-being?

Walking Club, Exercise, Zumba, Singfit, Social or happy hour

What places are near Sunrise at Alta Loma or within walking distance for assisted living residents to enjoy?

Grocery stores, Library, 99c store

What transportation services does Sunrise at Alta Loma offer to assisted living residents?

Tuesday and Thursday to doctor's appointments

What makes the chef or dining program at Sunrise at Alta Loma exceptional? What kind of menu can assisted living residents expect?

The resident's can expect a full on dining experience. The menu changes on a daily basis. There are plenty of options.

What safety features or security measures does Sunrise at Alta Loma offer to assisted living residents?

Sunrise at Alta Loma is a secured community and doors are secured and monitored.

How does Sunrise at Alta Loma keep residents' families informed about their loved ones?

Sunrise has an app called Smile or Family Connect which allows them access to their loved one's daily activities.

If Sunrise at Alta Loma accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a beautiful outdoor ground that pets and family can enjoy. The pet is allowed inside the community with the exception of the dining area.

What ongoing senior care training does the staff receive?

Sunrise provides a series of online staff training on a monthly basis.

How many staffers are on duty in the daytime and overnight?

It varies

What safety features or security measures does Sunrise at Alta Loma provide to protect residents who wander?

Sunrise of Alta Loma is a secured community. For our memory care neighborhood doors are secured and monitored.

Costs for Sunrise at Alta Loma

Cost of Assisted Living

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Starting Price

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Cost of Memory Care

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Services and Amenities of Sunrise at Alta Loma

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4653/month
  • Memory Care Starting At: $6843/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Day Dining

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Resident Capacity: 77
  • Pets: Small Pets Allowed

Licenses

  • Licenses: 366403906
  • State Licenses: 366403906
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About Sunrise at Alta Loma

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Sunrise at Alta Loma


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