Desert Hills Memory Care Center

Tamara

Desert Hills Memory Care Center was very nice and clean. I like their attitude. They think it's a neurological thing rather than a psych thing, so they're not as big on drugging their patients as they are on helping them, and I like that. They have another section for memory care that is for calmer people, which is good. The rooms and dining rooms are very clean and look very new. It seemed like they had enough staff. They have a place outside where people can walk. The director was very nice, knowledgeable, and very interested in knowing the background of my husband, so that's very nice. They sent me home with a homemade pie, and it was good. The facility is very new, well taken care of, and well-manicured.

Joan.111

My friend moved into Desert Hills Memory Care Center. It's clean. There is just one large room that they come to. They try to get them out of their bedroom. They are not allowed to have any personal furniture or personal items. They can't even have a TV. They do have a TV room though where they can sit and watch TV. The personnel seem very polite and helpful. The room is nice. She's actually with two other people. There's a full bed with the two people, and then she has a single bed by the window. They do their hair and nails, and they have a few activities, but there's no one there helping her walk. All the residents are in wheelchairs, so I don't feel they're doing anything to improve their status. They have an exercise class, but it's just chair exercises. The place is not very homey. It's like a big gymnasium room, and they're all in there. The lights are bright. They do have a TV room where they can go and get away from the bright lights.

Reviewer#JM033024

My dad is at Desert Hills Memory Care Center. The staff is professional, and that's what I like about it. I don't like the facility. Most of the people are kind of decrepit. They say that they have activities, but my father was the only one doing them. He was doing everything by himself. There are no high-functioning people other than my father in the facility, so it's a very low-functioning type of facility. The facility is open and clean. It feels comfortable. The food is OK. I would say it's not really good, but not really bad. They have bingo, a movie night, and a walk program. They're having an Easter activity, but there's very limited participation. They have a beauty salon, but the beautician only comes once a month, so it's really crowded. They have an outside patio, gardening, and animals available.

GmaTrice

Desert Hills was the blessing in a hard situation. Making the choice to place my mother into a memory care facility was the hardest decision that I have ever had to make. But Desert Hills truly made the process easy and smooth. They helped me get through all the hoops of gathering documents from the doctor. Once my mom was there we saw and immediate improvement in her, she was socializing again, joining in and doing activities, visits started to go well again with family. The communication from the facility with myself has been amazing and made me feel so much more at ease with everything. I would recommend Desert Hills to anyone looking for a good memory care. Especially because it is only a memory care facility. Their staff has been wonderful and treat my mother like family.

Eugene

Desert Hills Memory Care Center is a nice place. Mom moved in there. The staff were actively participating with the clients. They have an outdoor area for them that's gated, so you don't have to worry about them walking off. There are security codes on the doors. They can't walk off, even the interior doors, you have to type in a code, I believe, for them to get out. Very interactive. They've been friendly. The building itself is airy, I like that it's not bright. It's updated. Smells good. They had tables, chairs, and couches spread out, so people had a little space. You can walk off into other areas, into it if you want more of a secluded spot, that's almost like a common area before you get into the rooms where they're housed there. They have little couches there, so if they don't want to be out in the middle of everybody in a little darker situation, they could. Her room is clean.

Ruth

The tour at Desert Hills Memory Care Center was very good. I was very impressed when we got there. The office was in nice condition. The receptionist was very welcoming. I met with the director, and she had a nice separate conference room. She asked me many questions about my sister. She explained to me about memory care. It was very impressive that they understand the disease and can educate us. She was very detailed. Everything was nicely set out. She took me to the area where the residents lived. Everything was nice, neat, and clean. Everybody's bed was made. There were people in the common area, and they were having activities there. They had a nice backyard with tables and chairs. They were our second choice. The dining areas are nice and clean. The tables and chairs were in place. It was a nice atmosphere. I liked it from the beginning.