ManorCare Health Services - Fountain Valley

baba105c

I am a resident of 3 months of this facility the food's lousy I don't always get the care I need I've had a couple problems and I've still haven't seen a doctor about it I had back surgery and have had bad tracks down my legs and I should be seeing an emergency room but they won't let me go I used to I've come here many times and I think this place was really good well after being here for 3 months I decided it isn't look somewhere else

Provider Response

Shirley and Cecil

April 2023 My husband is a stroke victim who faces many health challenges. He was sent to Manor Care after a hospital stay. We had no previous knowledge about Manor Care but were impressed and very happy with the cleanliness of his room and the care from all of the staff who attended my husband. They were most dedicated, warm, and professional helping him to make progress in different areas. We are thankful for the special attention from Elyse (Speech T}, Denice and Cynthia (OT), Mary (PT), Sandra, Raj and the other competent, loving staff.

Guy C

I am so glad my daughter chose ManorCare for my rehab from COVID. I was in Hoag Hospital for a week and at ManorCare for three weeks. Not only is this an excellent facility, but more importantly, the people are GREAT! All the nurses, CNAs, physical therapists, and other staff were competent and caring. Some were outstanding. Meds nurse Shelby was impressive in providing cheerful, positive, and kind attention with much needed friendly humor. Mary, my upper body physical therapist, was perfect and so very kind. I observed Mary going beyond her duties to help other patients in so many ways. Other exceptional staff include meds nurse Grant, physical therapist Rosa and others whose names escape me. My daughter had many phone exchanges with social worker Andy, and she was impressed. He was always available, always quickly returned telephone calls, and always helped in big and small ways. We are both so grateful.

Provider Response

kathyhjorth

My husband is currently a resident due to a stroke he had last week and was in the ICU. My biggest complaint is that I cannot get thru to anyone in charge, either a nurse or a doctor OR THE ADMINISTRATOR!. I have been waiting 3 hours for a return phone call from anyone in charge there and all I get is excuses. This is NOT a place you want to put anyone in if you care about them. With COVID I can't go in there but if I have to get my attorney involved, it is going to be more than this bad review.

Provider Response

Craig21

My mother was in ManorCare for two weeks. The place was great. She was in a semi-private room and had some physical therapy every day. Pretty much the whole time she was there, she was in bed most of the day other than for physical therapy. She said the food was OK. The staff was always helpful and very nice. People that have been to ManorCare all like it.

Anne116745450

My mother was in ManorCare nursing home. They're very attentive, and they took very good care of her. It was more hospital-like, but it's clean, so it was good. She gained weight there and was feeling much better. The nurses and the physical therapists were very helpful, caring, and efficient. Sometimes, the nursing assistants were a little gruff, but I know they're so overworked. The care was mostly good, and she did get better.