The Lakes at Banning

Offers Assisted Living and Memory Care

24 Reviews
5801 Sun Lakes Boulevard, Banning, CA 92220
Call (800) 385-2527
The Lakes at Banning (800) 385-2527

Reviews of The Lakes at Banning

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Assisted Living Reviews for The Lakes at Banning

July 13, 2018

By Sondra

I am/was a resident of this facility

The Lakes at Banning is excellent, very clean, and attractive. They have various areas like the pool room, and an exercise room with equipment and exercise program. The caregivers, the food and the things they offer are wonderful. The food is excellent, and we have full menus with the special of the day. We have two dining rooms, one of which is open from 7 in the morning until 7 at night, and the other from 7 until 6. They have a bus, which takes us when we need to go someplace, even if it's just one or two of us. If we set up a time with the driver, we can go anytime, so that's a real plus for me because I'm in a wheelchair. They also have musical presentations twice a week, one in the A building and one in the B building. Every week we have someone come in to entertain us. The best activities directors are here. They're always planning various things throughout the week and working to get different sorts of things for various residents, like crocheting for the women and things for the men. It's really a lovely community. Everyone knows your name and gets to know you and everybody is pleasant. They do everything they can to help you. For what I pay, I feel like I'm definitely getting my money's worth.

August 21, 2017

By Karen

I visited this facility

Once they showed me where the room was at The Lakes at Banning, I don't think I could have found my way out. It was a maze of hallways and my mom would have been isolated down a long hallway. The nurses' station didn't even look like one, it was just a small room which was very noisy and loud. My mom would just get very lonely there. They had lots of activities, but a lot of it was very boisterous and I don't think my mom could have handled that. They always had special food going on like pie in the afternoon and ice cream socials. It was a beautiful facility though.

April 05, 2017

By Lynda668732

I am a friend or relative of a current/past resident

The Lakes at Banning is an awesome place. They check on my brother twice a day and his meals are brought to his room because he had a stroke. They have entertainment that comes in, bingo, card games, special meals, and provide transportation to places. The administrative staff is really helpful. One of their largest dining halls is open most of the day, and there's another one downstairs that’s open for a limited time. They serve a variety of food. They have specials and other choices in the menu. They have a swimming pool, Jacuzzi, and a small exercise room.

January 26, 2017

By Jim T.

I visited this facility

The tour at The Lakes was great. We had a great tour guide who explained everything. We were very pleased with it and considered moving there. However, it was quite a chore to get from one place to another. The rooms were very nice, very clean, and everything was good.

September 30, 2016

By Anonymous072308

I visited this facility

The Lakes looked very nice and clean. Everybody looked content. They had trips and lots of activities. The staff was very pleasant, very helpful, and very nice. The scenery was the one thing that I did not like because you looked out the window to a brown field without trees or anything. It looked barren, and I did not like that.

April 04, 2016

By a concerned relative

I am a friend or relative of resident

My father had never been to an assisted living facility and agreed to a 30 day trial stay at The Lakes last spring, but only if he could bring his pet dog. The dog is quite large and bigger than their pet policy allows. The sales manager apparently disregarded the policy and told my dad the dog would be OK, so he moved in. Two weeks after moving in they said the pet could not stay. After that happened my dad did not want to remain there. We felt manipulated. We provided the written 30 day notice to vacate to the sales manager and he later approached my dad to try to get him to stay longer. We then were told by the sales manager the 30 day notice was no longer valid and it would have to be resubmitted. We vacated after 7 weeks and they are now sending my elderly father to collections for a month of rent they want for the month after he vacated. In our opinion very questionable business practices and motivations that were not in the best interest of my father. We could not in good conscience recommend this facility.

January 31, 2016

By behavior help

I visited this facility

The Lakes is a nice facility but I don’t like it that two people shared the same room, there was just a little divider between them. The facility looks very nice but the residents and relatives of the residents were not as pleased with it.

December 29, 2015

By Angelina7

I visited this facility

The Lakes was my first choice because it was close to where I live. But my father did not choose to stay there because everyone else in our family lives in Corona. One of the things I really liked was that there was a pool for water therapy. The residents could also have a barbecue and invite their family over to eat by the pool, and the family could go swimming, too. For people like my dad who can’t walk, he could still get in the pool and move. That’s why I thought it was pretty awesome. The Lakes is like a retirement community and there’s a really nice, upscale 55-and-over type of neighborhood called Sun Lake on the same street. I think it’s cool because the people who are in that independent living community can graduate from Sun Lake to The Lakes when they get to the point where they need assisted living. One thing I have discovered is that I definitely do not care for sales pitches and being harassed by salespeople who are constantly calling me to bring my dad to their place. That really bothers me. At The Lakes, they did not do that. They were very accommodating with any questions, and they’d call back but didn’t hunt you down like a used car salesman.

November 09, 2015

By BM1

I am a friend or relative of a resident

My mother has been living in The Lakes at Banning for five months now, and they're pretty good. Her room is very nice. She is in the smallest one you can get, which is all she needs. She has her own furniture in there, and the bathroom is huge. The whole place is very nice. The food seems to be fine as she enjoys everything she eats there. They could have more activities for them, though, and I would prefer having more activity directors come to the rooms. I wanted her close to us, and this place had a really good reputation.

September 22, 2015

By Red32

I visited this facility

Rudest Nurse Ever!!! Very unprofessional. It was hard enough getting my parents interested in an assisted living, but to be turned off because of someone's attitude - No Thank You. By the way "Very Expensive" compared to the near by options.

August 21, 2015

By Anonymous110689250

I am a friend or relative of a resident

I not only visited, but I moved my mother into the Lakes on May 30th, and we are very happy with it. And, what I found was interesting as when we knew we needed a place to put my mother, at first I didn't think assisted living even in any way could be a possibility, but I thought, "Well, why don't I look into it?" And so what was explained -- and what I didn't quite get and probably a lot of people don't get -- is the fact that in assisted living, they have all kinds of supportive care. If you don't need any care, you don't have the care, but if you need help toileting or whatever, they have it. So it has been perfect, and my mom is very happy there. I am most impressed with the facility and the people. It is the perfect solution to what my mother needs right now at this time in her life. She is well cared for, and what I like is when she declines, the care can be increased. It is all very flexible, and I really like that.

December 30, 2014

By Nan7banner

I am a friend or relative of resident

My Dad lives at the Lakes in an efficiiency apartment. He's in his late 90's but still gets around using his walker. The staff are really nice and Dad has made several resident friends there to eat with in their dining room on the independent side of The Lakes. He enjoys their 11 AM exercise class and their weekly cleaning of his apartment.

September 11, 2014


I am a friend or relative of resident

My Mom recently moved into The Lakes. She has a bright and spacious apartment, the food is wonderful and the ENTIRE staff is very friendly and helpful. I'm also very impressed with the quality of people they hire and how much they care for and about their residents. From the housekeeping staff, front desk, activities coordinators and care teams, everyone we've met are very good and decent people and they all know and call the residents by their names. They also allowed her caregiver from a private agency to continue working with her. Most of the other residents have been very warm and welcoming and she is VERY happy to be living there. I agree with what the other reviewer said, the gal who originally showed us the facility immediately turned my Mom off, so much so she said she would never move there. I had to take her back several times to tour the facility and I asked that we be left to tour it on our own. They were only too happy to do so and even allowed us to eat lunch there one day and that's when my Mom decided she liked the place and wanted to move in. There were challenges prior to the move-in that I didn't think were necessary but all in all I am very happy and grateful that we found The Lakes. Most important, my Mom is very happy there.

September 08, 2014

By Caring78748550

I am a friend or relative of a resident

My mother is in The Lakes at Banning. It is newer facility. It is nice and clean. We choose it because my brother lives near there. The staff is excellent and very friendly. They have good service and good care. The food is very good. They have activities like bingo, cards, exercises, entertainment and all kinds of stuff. My mother loves it.

June 29, 2014

By Teragram

I am a friend or relative of resident

Agreed that the facility is lovely, but the "get you in the door and forget you after that" attitude is sadly true.

November 28, 2013

By Jeannine2

I visited this facility

Lakes Retirement Community was a nice facility. I had a nice ground. However, it was a little pricey. I also didn't like the lady that presented us the room. When I thought my clients could not afford them, she just kind of drop us after that. We weren't important anymore. She didn't try to work with us or offered any other possibilities or assistance.
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Memory Care Reviews for The Lakes at Banning

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Services and Amenities of The Lakes at Banning


  • Rent Plus Care Fees
  • Assisted Living Starting At: $2800/month
  • Memory Care Starting At: $5750/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Offer Companion Suites.
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Resident Transportation
  • Pool

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services
  • Fitness Room


  • English


  • Resident Capacity: 237
  • Pets: Small Pets Allowed


  • Licenses: RCFE
  • State Licenses: 336409176
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About The Lakes at Banning

At The Lakes, we specialize in assisted living and memory care services.

We serve residents and their families throughout the Inland Empire of Riverside and San Bernardino counties, including Banning, Beaumont, Big Bear Lake, Cathedral City, Desert Hot Springs, East Hemet, Hemet, Highland, Loma Linda, Moreno Valley, Palm Springs, Perris, Redlands, San Jacinto, Sun City and Yucaipa. Many residents move in with us from other parts of the country to enjoy our great weather and outstanding service.

At The Lakes Assisted Living & Memory Care, we recognize that each individual is unique in personality, preferences, and personal care needs. Our personalized service plan provides specific care depending on our residents’ individual care needs. Our experienced team of nurses and caregivers will customize a care plan to support each resident.

Some of the additional personalized services include:

  • Medication management and administration
  • Chronic illness management
  • Injections, including sliding scale insulin management
  • Dressing and grooming assistance
  • Showering assistance
  • Continence care
  • Catheter care
  • Two-person transfer assistance
  • Specialized diets and direct feeding assistance
  • Assistance with oxygen and Nebulizer treatments
  • Behavior management
  • Hospice care

Features and Amenities

Throughout our community, residents receive outstanding service and care. Monthly rental fees include the following features and amenities:

  • A comfortable, homelike setting
  • Delicious meals with restaurant-style dining (Menu )
  • Daily housekeeping services
  • Weekly personal laundry service
  • All utilities including basic cable television (phone extra)
  • Scheduled transportation to shopping and medical appointments
  • Caregiver assistance 24 hours a day
  • Large library areas with rotating book collections
  • Creative and engaging daily life enrichment activities
  • Putting green
  • Outdoor pool and Jacuzzi
  • Weekly outings
  • Care coordination and advocacy
  • Fully appointed fitness room
  • Full-serve and self-serve laundry services
  • Pool table and Bingo rooms
  • Finely furnished meeting rooms and common areas
  • Tuesday and Friday happy hours with live entertainment
  • On-site religious services
  • Bus Transportation 7:30AM to 4:00PM Monday through Friday (subject to scheduling and destination)

Everyone loves freedom and choices. We kept this in mind when we designed our assisted living/personal care apartments. Our living spaces are available in a variety of floor plans and can be furnished and decorated as you desire. We encourage all of our residents to make their personal space a familiar and comfortable environment, where you’ll be able to live life to the fullest.

What Makes Us Special

The Lakes at Banning provides 24/7 LVN/LPN care. Our Life Enrichment Program offers a variety of recreation and fitness activities, lifelong learning classes, lectures, concerts, art classes, afternoon teas, happy hours, trips and movie nights to make your life at The Lakes everything you want it to be.

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The Lakes at Banning

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