Valley Crest Memory Care
18524 Corwin Road, Apple Valley, CA 92307
(800) 558-0653
Verified Partner
4.27
(29 reviews)
Photos of Valley Crest Memory Care
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Reviews of Valley Crest Memory Care in Apple Valley, California
4.27
(29 reviews)
Facility
4.1
Staff
4.9
Food
4.0
Activities
4.8
Value
4.2
Rick
4
|
November 9, 2023
We looked at Valley Crest Memory Care. We spoke to a woman named Kimberly, and she was very nice and very patient. We arrived a little after 4:30 and we began to have a sit down with her about the place. And at the time on that day, there was an episode with my dad where he kind of slipped away from my sister, who he's staying with, in Las Vegas, and she couldn't find him. Kimberly was on the phone and we were trying to get Las Vegas North PD to help with the search for him. And so, we wound up being there until around 8:00 in the evening. Kimberly had two cell phones, I had a cell phone, my wife had a cell phone, and we were burning up every text and line that we could do to find my dad. Kimberly had already been there the whole day, but she stayed there to help us with the situation that we didn't know how to deal with. Kimberly seemed like she was just above and beyond what needed to be done and very caring, very supportive, and very informative. They had shared rooms and they had individual rooms. She showed us through the place a little bit of the residence there and a little walk around the garden outside. The only thing about the place that I questioned was on the walk around outside. There was a sidewalk and there was a seam in the sidewalk where one side was higher than the other, about a half-inch or three-quarters of an inch. I brought that to their attention that this is a trip hazard, but they said that they could try to address it. The people were polite. We looked at a room and they were told us that we could furnish it with whatever we had. They all had Internet access. They could have their own cell phone or laptop or TV, laundry was furnished and all. They also offered respite care. If you don't need full-time care permanently, but you need to have someone taken care of for a week, they'll do that. So, I thought that was interesting.
Jim
4
|
October 15, 2023
Valley Crest Memory Care was nice and clean. As soon as I walked in it felt like home. They have three wings for different levels. Whatever level the patient is at, they're with people who are just the same as them, not people who are worse or better. They have separate activities for different levels. The staff members were very nice.
Provider Response
Sandy
4
|
October 1, 2023
We chose Valley Crest Memory Care for my ex-husband because it has a nice environment and friendly staff. They pass each resident a calendar of all the activities every day, but they also go around to remind them when activities are starting. So, they're very helpful in that way. They have a courtyard and a salon. As far as the cost, it was the best price we could find.
Provider Response
Carolyn
5
|
February 8, 2023
Valley Crest Memory Care is clean. It's updated inside. It's got a good feeling about it. People are friendly. They call their residents by name. It smells good. I also heard good things from other people, too. I know this is a for-profit place, but it doesn't feel like that. It feels like it's about the family and the residents. The staff seemed really nice. I haven't sampled a meal, but it smelled good. I saw the menu, too.
Provider Response
Leilani
5
|
January 5, 2023
Valley Crest Memory Care was very bright and very inviting. I noticed their locks on the doors and their permission to be let in and out of the building was quite efficient for a place that involves memory care guests. The person who assisted me was incredibly informative. She answered all my questions without pause. She was professional and very sympathetic to my plight of bringing my grandfather down to Apple Valley. We went into their dining area momentarily, and we didn't get to try any of the food, but we received assurances that the food was nutritious, balanced, and well-prepared for elderly adults who had issues with swallowing, which is what my grandfather had. The place was incredibly clean, and it smelled clean and that's very important, especially in a facility that cares for the elderly.
Christine
4
|
November 6, 2022
Mom is at Valley Crest Memory Care. They keep the place clean, and it looks good every time I'm there. Most of the people that work there seem to be very nice, but they don't seem to have enough people working there. Mom is in a shared room with enough room for two single beds. Each of them has an armoire and they each have a night stand. I've tried to get a list of the activities that they have, but they can't seem to send me that. Or when I'm there, they can't seem to provide it. They don't seem to understand billing, and they send bills that don't make any sense to me. If I call and want to talk to somebody about it, they say they will call me back, and they never do.
Provider Response
Renee
3
|
January 30, 2022
I expected more from Valley Crest Memory Care. It had stuff to offer, but it didn't meet the needs of my mom. Like the little thing that I saw on the website showed a garden, well the garden was empty, and there was nothing, not even flowers or anything in it. I didn't care for that place. It was just very sad and plain. The staff members were great. They were very helpful, but it just didn't meet the needs for my mom, not at all. There was nothing on the walls. It was just a really sad place. I got to see an individual room, but most of the rooms that they had were shared rooms, so it's good for an individual room, but it wasn't good for a shared room. The room was too small, and it was just the standard bedroom size. The dining area was cafeteria style, and it was not impressive. Everything was very clean, but there was no décor. Everything was very clean, but it was very plain. They had a beauty shop, however, I didn't see any activities going on or anything like that. It just wasn't what I was looking for. I went to that one because of the price. Their price was a lot cheaper, and so I guess you get what you pay for.
Provider Response
Cindy
5
|
July 9, 2021
My friend will move into Valley Crest Memory Care. When I visited, I met with the director, and she took me on a tour. We sat and talked for quite a while. She was very open and answered every question I had. I liked her philosophy of treating each of the patients as an individual. When we went on a tour, she knew the names of the residents, and the residents were smiling and happy, so that meant a lot to me. It wasn't the most glamorous facility. I also visited a couple of other facilities which were newer, but I didn't get the same feeling of care, love, and residents being content and happy as I did at Valley Crest. There was an art activity going on with some of the residents. There was an art teacher, and she was working with the different patients. There were patients who were enjoying the outside. They weren't necessarily doing anything, but they have a resident garden where they can work. My friend very much likes to be outside, and as I saw the outside and the opportunities there, it seemed to fit her better. The rooms were simple, but very comfortable. They were very spacious, clean, and well kept. For my friend, we don't need a lot of things because with the memory care, she will move things. The fact is that they were simple, and that is something that my friend needs. She needs simplicity, not a lot of decorations and things all over. The staff was very personable. It was definitely a clean and well-kept facility.
Provider Response
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Costs for Valley Crest Memory Care in Apple Valley, California
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,250
Starting Price
Services and Amenities of Valley Crest Memory Care in Apple Valley, California
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- 1-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- Dining Room Shared Meals
About Valley Crest Memory Care in Apple Valley, California
Valley Crest Memory Care sits between the city lines of Apple Valley and Victorville, California, where the Happy Trails Highway intersects with Corwin Road. St. Mary Medical Center, Meridian Urgent Care and Corwin Park are all a short drive away. Family members praise the staff for their warm and caring engagement with the facility's residents, and they note how quickly and thoroughly the staff answers any questions they might have. Reviewers frequently mention how pleased they are with the facility's clean and cozy rooms. Residents also enjoy manicure services, musical entertainment and freshly prepared meals in a large dining hall.
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