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  3. Victorville
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  4. Sterling Inn

Sterling Inn

Offers Assisted Living and Independent Living

26 Reviews
2016
17738 Francesca Road, Victorville, CA 92395
Call (800) 385-2527
Sterling Inn (800) 385-2527
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Reviews of Sterling Inn

26 Reviews Write a review
Food
(6 Reviews)
Staff
(12 Reviews)
Facility
(11 Reviews)
Activities
(3 Reviews)
Value
(4 Reviews)

Assisted Living Reviews for Sterling Inn

June 24, 2021

By Josephine

I visited this facility

Sterling Inn Assisted Living Community was very nice; we liked it. The staff that walked us through was excellent and the facility itself was excellent. The rooms that they have were beautiful. There's a lot of things going on to get involved, and they have very friendly people. They have an exercise room. They have a dining room, places to play games, and all kinds of stuff. It's in a very good location.

Provider Response

Josephine, Comments like yours are the best possible confirmation that our efforts to 'create happiness by providing the finest living experience anywhere' are paying off. At Sterling Inn, we strive to provide the best atmosphere for our residents and team members. Your kind words mean so much to us! Thank you! - Don Barber, Senior Executive Director

June 24, 2021

By ReviewerFC061221A

I am a friend or relative of a current/past resident

My mother-in-law is happy at Sterling Inn. She was stressed out going there, but she's happy now. It's a clean and nice senior community. They have a lot of activities for them. They have different things going on for them every month. She likes it. She's at the highest level of care. The staff is good except for one nurse, but everybody else is nice. Where she's at is just a bedroom, bathroom, and a closet. It's a little studio apartment. They have different exercises scheduled, ice cream socials, a pool table, bingo, and all sorts of games. They have people come in to entertain them and interact with them. They will either take them to shopping or also to the doctor. They now just allowed people to come in to visit them, but there's an age bracket and they only allow a certain amount of people per week. They kind of minimize the interaction with them. When you walk in, they still take your temperature and monitor. If that beeps, you can't go in and you have to leave. They still have precautions. All in all, they're very attentive to her needs, so we appreciate it. I haven't tried the food, but she eats everything (and she's a very picky eater). I haven't really walked around the whole building just because I haven't really been able to. It's pretty accessible to all the activities. She likes bingo. I never myself have participated in any of that stuff, but she likes it. They were the most reasonable one for the type of care she needed.

Provider Response

ReviewerFC061221A, Thank you so much for taking the time to share your positive experience at Sterling Inn. We strive to create the most loving and nurturing community we can?a true home to our residents?and your appreciation means everything to us. Your comments and compliments are a gift to our staff and our community. Thank you! ? Don Barber, Executive Director

June 04, 2019

By ByronSmith

I am a friend or relative of a current/past resident

I was involved in moving my very good friend to Sterling Inn, whom is an Army Silver Star and Purple Heart recipient. All of the staff is friendly, especially his caregiver, Christy (I believe that's her name). This lady is beyond amazing. I have never seen anyone that worked so hard and always with a smile. I have had the pleasure of dining with my friend on a few occasions and the food they are served is top notch. I am thankful that my friend is getting the respect and the care that he deserves. Good job.

September 26, 2018

By Pat

I visited this facility

Sterling Inn is more expensive than our current community, but it's very nice. I like that it can take people from 65 and up, all the way through all the problems that come up as we get older, like nursing and that kind of thing. The community is a little more extravagant. They had done a lot of remodeling not too long ago, which really made it nice. They put fireplaces in some of the rooms, and that's above and beyond to me.

Provider Response

Pat, thank you for visiting and touring Sterling Inn Assisted & Independent Living Community. I appreciate you mentioning our 24-hour licensed nurses and our remodel. We are excited to open our community to the completed expansion project early next year. And we agree fireplaces are above and beyond. If we can serve you in any way, we would be grateful if you would call Darlene, our Executive Director

November 20, 2017

By Linda

I am a friend or relative of a current/past resident

Sterling Inn is excellent. They do their job, check up on my mother, and help her to and from the dining area. I couldn't be happier. It's a lovely, friendly place with good ambience.

Provider Response

Linda, thank you for writing a review for Sterling Inn Assisted & Independent Living Community. We appreciated the excellent compliments and honored to be serving your mom. If we can be of any assistance, we would be grateful if you would call Darlene, our Executive Director.

June 06, 2017

By penny778525

I visited this facility

Sterling Inn was a very nice place. I could see both my husband and myself living there at some point. It had up-to-date, modern everything. They showed us a one-bedroom that was very spacious for two people. The accommodations were like a hotel. It was gorgeous and had enough room where you could be out of your room all day and not feel like you were closed in.

Provider Response

Penny, thank you for touring and writing a review of Sterling Inn Assisted & Independent Living Community. We appreciate the kind compliments about our modern community featuring hotel-like accommodations. The one-bedrooms are spacious and gorgeous. We hope you find the perfect home for both you and your husband. If we can serve you in any way, we would be grateful if you would call Darlene our Executive Director.

June 05, 2017

By gs120745

I am a friend or relative of a current/past resident

My mother is in Sterling Inn, and her care is OK. The staff doesn't seem to be responsive. She found the food too fatty and too salty. Her one-bedroom is very nice and has a kitchenette. They need to improve their responsiveness and ability to handle special diets.

Provider Response

GS, thank you for spending a few moments sharing your thoughts about Sterling Inn Assisted & Independent Living Community. We are always trying to improve and will focus on responsiveness as well as ensure our Director of Dining Services is providing delicious and healthy food options. I agree the one bedrooms with kitchenette are nice. If we can serve you in any way, we would be grateful if you would call Darlene our Executive Director.

May 27, 2017

By emma620614

I am a friend or relative of a current/past resident

We were satisfied with Sterling Inn. The home was very clean, upscale, and very attractive, not depressing or institutional. We were pleased with the way it looked. It was a very clean, very nice-looking, attractive place. We would recommend it. The staff members were caring and respectful. They knew what to do when things get worse.

Provider Response

Emma, thank you for the writing a review and recommending Sterling Inn Assisted & Independent Living Community. I appreciate the kind compliments of a clean, attractive, and upscale community. We will pass along the caring and respectful comments to our incredible teams. If we can serve you in any way, we would be grateful if you would call Darlene our Executive Director.

November 07, 2016

By PastorPhil

I am a friend or relative of a current/past resident

I love this place, mom is happy and treated well. Well worth it...

Provider Response

Pastor Phil, thank you for the writing a review for Sterling Inn Assisted & Independent Living Community. We are thrilled to read that you love this place and that your mom is treated well. If we can be of any further assistance, please contact the Executive Director.

January 27, 2016

By Caring Relative111

I visited this facility

Sterling Inn is a nice, friendly place. The staff is great. The place is like a hotel. The dining area is very nice. They have a restaurant style or serve yourself. How caring and nice the people are is what I like best.

November 30, 2015

By Belle1

I visited this facility

Sterling Inn was OK but not a good fit for my mother. It had people needing more assistance than her, and a lot of people were in wheelchairs. It's more like a facility than a home. It was a very nice and clean place but just not for us.

November 10, 2015

By Grandpaz Girl

I am a friend or relative of resident

My grandfather has lived here since December of 2013. The facilities are beautiful and they decorate for every holiday. They provide places for families to come and celebrate, as well as shuttles and many events. Unfortunately, my grandfather has declined due to dementia and they have done their very best to assist him at this facility so that he does not have to go over to the Commons. I'd refer anyone's family member to live here; however, I think you get the most of your money when you are capable of interacting with others and utilizing all the extras that they provide (lunch out, movies, shuttle trip to mountains/casino, bingo, etc.).

September 16, 2015

By Mason35

I visited this facility

The community is very nice. It centrally located to everything. The staff is helpful and accommodating to the needs of the residents. The residents appear very happy and active. I would recommend this community to those in need of home for their love one!

May 12, 2015

By Ms. Teri and her drums

I am a friend or relative of a resident

I wasn't really happy with how some of the staff treated my grandmother, and she was 96. They were clean enough. The younger girls were great. It was the people that were in the office -- like the activities director -- that were stuck up. They were too cool to take a minute to talk to you. It wasn't just me trying to talk to them; it was my nana talking to them. She had lost her key, the younger girls had told her what she needed to do, and when we went to go report the key, the lady wasn't that nice at all. Her room was nice. It had a sliding door, and she could go outside to the little porch, which she liked. They didn't clean the room though; the family would clean the room. It wasn't until she was ready to go that they started paying attention to her. They wouldn't even know if she was in the room or not. They had a room where they had bowling -- which the seniors liked -- and it was a computer type thing, but there wasn't much more than that. They weren't all that friendly. Sterling Inn cost a lot more money, and you would think that they would be nicer.

Provider Response

We appreciate the opportunity to address the concerns that you have expressed regarding your friend and adoptive “nana”. She was a delightful resident, very sweet, and always happy. She was socially outgoing and enjoyed interacting with both residents and staff every day. Her family members, who live locally, spoke frequently with staff and expressed appreciation directly to us for the care she received while with us. We have a very busy calendar of activities available to residents and Wii bowling is just one of many. Whether scheduling special music, shopping, indoor games, exercise or transportation to local amenities, our activity director is a vibrant part of our professional staff and provides all types of options for residents at Sterling Inn. That said, residents can choose what to participate in, and are never forced to attend. Housekeeping is scheduled weekly, but family members often enjoy the opportunity to continue helping out in many aspects of their parents’ lives. All of our staff at Sterling Inn consider the care of our residents our first priority and welcome the opportunity to talk directly with family members when any issue arises.

April 07, 2015

By Mr. Hunt

I am a friend or relative of resident

My 90 year old Mother just moved into Sterling Inn. The staff is very professional, patient, friendly and caring to the residents and the families of the residents, The food is delicious. The rooms are well laid out and the amenities within the Inn are beautiful.

March 19, 2015

By Susana3

I am a friend or relative of a resident

My mother-in-law has been in Sterling Inn for a few months only. The staffs are excellent. The room could be a little bit bigger, but they're of good size. The dining room is very nice. The security and safety is so far so good. I know that they have movies, and they have bingo. I'm satisfied.

November 11, 2014

By Christy7

I visited this facility

Sterling Inn is on a desert so you see desert views. The people are very nice; they know their residents and their names. They do have several floors. They also have an Alzheimer's unit that is located in a different building, so that’s helpful if that should happen. It starts off at $4000 and goes up from there. In the formal dining room, they have a sitting arrangement so that you always get the same waitress or waiters everyday. That makes it very comfortable because they know how you like your food, and you make a relationship with them. That person will be assigned to you and 4 other people and they’ll be responsible to make sure you get the foods that you like and will know if it’s a special diet or not. The rooms are very nice. They have several floor plans like you can get a 1-bedroom or a bedroom with a studio or a 2-bedrooms and 2-bathrooms. They’re well lit. You also have your own thermostat control. You have your own refrigerator, a stove, and a sink. It’s like a small kitchenette including the microwave. You can decorate your apartment as you wish, and the furniture inside the facility is very nice and kept up. They have a lot of social events. They have bridge, Wii bowling, and bingo. They have crafts in the crafts room, and they supply all the material. They’ll invite another care facility to come and visit. They’ll come by bus, everybody will have their own T-shirts, and they have a competition between the two of them. During the holidays, they have people that do a lot of volunteer work; they play music, and they dance.

April 30, 2013

By Caring03861

I am a friend or relative of a resident

We found Sterling Inn for my mom. We like it. They take very good care of her and they have 24-hour nursing. The staff is very helpful, caring and congenial. We would choose them again.
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Independent Living Reviews for Sterling Inn

March 23, 2022

By Philip

I visited this facility

The tour I had with Sterling Inn was excellent. The tour person was super nice and very informative. She showed me many different rooms, different options, and she was well informed about the prices. She accommodated me and showed me the whole facility, but what impressed me the most was her knowledge of the residents, too. She would say 'hi' to them and it shows that the people were very happy there. It was a very nice facility. Even though it was built in the late 50s, I could tell they remodeled it constantly to keep it in a nice condition. So, I was impressed. They had many community rooms and there were different activities you could do. The courtyard was really nice with a really good view of the city. They have studios where there's a bed, a microwave, refrigerator, counter space, a desk area, a handicapped bathroom with a low threshold shower, as well as heating and air. They have a full-blown one-bedroom apartment, which was a lot of money, but reasonable for them. Their dining area was cafeteria-style. It's very nice and very well put together. Either you'd have a waiter or you could walk up and get your food. The residents were eating and they looked happy. They had a barbershop, a reading room, a game room, and laundry facilities, but some of the rooms have a washer-dryer, some of them don't. They have salon facilities, an activity board, and a conference room. The maintenance was excellent. The parking lot was excellent. The cafeteria workers, the receptionists, and the nursing staff were very friendly and very nice.

Provider Response

Philip, Thank you so much for the glowing review of Sterling Inn Assisted Living Community. Comments like yours are the best possible confirmation that our efforts to 'create happiness by providing the finest living experience anywhere' are paying off in addition to being a wonderful gift to our team. Thank you again, Philip! - Don Barber, Executive Director

February 22, 2022

By Paul

I visited this facility

Sterling Inn was a very clean and nice place. The staff who gave the tour was professional and informative. They have different card games. They have a pool table, and then they have a gym that's set up for senior people. The rooms are nice, but they're not furnished. You have to furnish them. I would have to be the one to furnish it for my dad. They basically supply a refrigerator or microwave, and that's pretty much it. The staff who assisted me was very nice. It was a bit expensive.

Provider Response

Paul, Thank you for sharing your positive experience of Sterling Inn with us and others! We aim to offer the best of Distinctive Assisted Living, and your compliments are a gift to our community. If there is anything else you may have questions about, please always feel welcome to reach out. Thank you again! - Don Barber, Executive Director

January 29, 2022

By Peter

I visited this facility

Sterling Inn was a nice place, like a 5-star hotel. The staff seemed nice, kind, and professional. They fed me that day, and it was very good. They have plenty of things there to do. They also have a day room and a chapel. Something that really impressed me was a parlor where you can go get your free ice cream, free sodas, popcorn, and things like that covered under your rent. I thought that was pretty cool. They had an exercise room and a large room with a kitchen in it, where you can do all the cooking that you want. If the room that you're renting doesn't have a kitchenette or kitchen, you just cook in there. There's an exercise room. They also have a chapel there.

Provider Response

Peter, At Sterling Inn Assisted Living Community, our motto is to 'create happiness by providing the finest living anywhere,' and your kind words are nothing short of confirmation that we are doing what we set out to do. We can't thank you enough for sharing your positive experience with others; it means the world to us. Thank you! – Don Barber, Executive Director

July 02, 2018

By Denise

I visited this facility

Sterling Inn was a very nice place. However, we couldn't afford it. It was $500 more a month just to have a nurse give my sister's medication. The staff members were very nice; however, they didn't spend a lot of times with us because they knew we couldn't afford. They cater to people that have quite a bit of money. Nevertheless, if you can afford it, I would highly recommend it.

March 05, 2018

By Deb

I visited this facility

Sterling Inn was our favorite of the places we visited. They invited us for lunch, and it was very nice. The food was wonderful. It was more like a restaurant, very classy, and nice. They are very friendly and very accommodating. We were very impressed with the place.

February 05, 2018

By Chris

I am a friend or relative of a current/past resident

Sterling Inn is very friendly, the service is great, and the food is really good. I ate a couple of times there, and they assigned certain food to eat, so there wasn't a lot of choices. We had to supply most of her furniture except the dresser and the TV. Her room was really nice, large, and clean. They keep the residents busy and active, like with bingo for example.

April 23, 2016

By AB3

I visited this facility

Sterling Inn was nice but much more expensive compared to the others we saw. The rooms were very nice, bright, and clean. The common areas were probably the nicest ones we saw. The people were very friendly. I liked that they had an ice cream shop in the main lobby, which made it look like an upscale hotel and added a really nice touch. The atmosphere was very nice.

September 29, 2015

By Caring113381250

I visited this facility

Sterling Inn was very beautiful and very inviting. They had nice staff. Everything was always nice and at par. The staff was very helpful and very knowledgeable.
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Costs for Sterling Inn

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Cost of Independent Living

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Services and Amenities of Sterling Inn

Costs

  • Rent Plus Care Fees
  • Assisted Living Starting At: $3400/month
  • Independent Living Starting At: $3400/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room

Financial guidance

  • Financing Advice

Guest services

  • Overnight Guests

Diet

  • Diabetic

Languages

  • English

General

  • Resident Capacity: 135
  • Pets: Yes

Types of care

  • Walking Wheelchair Assistance

Licenses

  • Licenses: RCFE
  • State Licenses: 366413246
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About Sterling Inn

Located in Victorville, just 70 miles northeast of Los Angeles, Sterling Inn offers its residents convenience, social opportunities and the year-round sunshine of the High Desert. A round-the-clock professional staff give our residents peace of mind in a comfortable setting. The on-site services and long list of amenities offer flexible senior living, and each resident can enjoy a lifestyle that suits their needs.

Sterling Inn offers an abundance of amenities and services designed to keep our seniors healthy and happy in a beautifully appointed environment.

Some of the features you can enjoy in our community are:

  • 24/7 On-site licensed nursing care
  • Studios to two-bedroom suites
  • Assistance with VA application process
  • Fun loving and creative atmosphere with activities
  • House keeping once a week

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Sterling Inn


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