Sunny Village Care Center

TrojanAce

My grandmother was a resident at this facility for about 2 years. After multiple strokes, she needed round-the-clock care and a full-service staff to tend to her needs. The facility was always clean and in order. Seemed to be a very sterile environment, both in the private rooms and out in the high-traffic areas. The cleanliness was never an issue. However, I felt the care was slightly under par in her latter time at the facility. One half of my grandmother's body was completely paralized and she was unable to move freely on her own, needing assistance with every day tasks we take for granted, such as putting on lotion, going to the bathroom, etc. There were days when I would come to visit and her fingers were full of dried blood, small scabs, and dry skin from all the pricking the staff would do to her fingers. There were others times where her bed sheets and diaper needed to be changed and they had neglected to do so. Other times I would come to find her hair dirty and uncombed, or her face dirty. She would get cold very easily and I would find that she was always in need of an extra blanket when I arrived or sometimes her sheets and blankets were not covering her feet and she would just need someone to readjust them for her to keep warm. There were also times when I would visit and her mouth would be extremely dry and her throat would hurt because they had neglected to give her water. My grandmother was taken care of, but not in the way that I would have hoped, and definitely not in the way that I would have done. Had my mother and I had the finances and the space to do so, we would have much rather hired an in-home nurse and had her spend her final days with us, in an environment of love, care, and in a place where she would have been perfectly provided for.