CARING STARS WINNER
626 Watervliet Shaker Road, Latham, NY 12110
4.2
(36 reviews)
"We originally had my wife at Elderwood Village at Colonie. We were very impressed with the organization. Unfortunately, she took a walk. There were police, and roadblocks, and canines, and a four-hour search. That morning we were advised we were on 30 days' notice to get her in a different facility. What annoyed me about Elderwood was they never communicated the fact that they were not able to handle the memory. Apparently, they are only an assisted living, and yet they knew she had memory issues, so I don't know why they accepted her. It was beautiful. We saw the menus, the dining room, talked with the staff, talked with administration, walked around, and it was a wonderful assisted living facility. They had activities, clubs, and programs. We were very, very happy with the facility, with the exception of the fact that they never bothered to tell us that they were merely assisted living. We unfortunately assumed that assisted living and memory care require the same facility, not necessarily staff programs and so forth, and have come to find out that memory care needs a secure facility. They are almost secure, their doors were alarmed and so forth, but they were not inviolate. People could get out, and that's what happened in our case."
$4,017









