Vitality Living Pleasant Hills

Offers Assisted Living and Independent Living

32 Reviews

800 Napa Valley Dr

Little Rock

72211

Vitality Living Pleasant Hills

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4.3 32

Dawn 2022-09-06 Vitality Living Pleasant Hills was older and not as clean as others we've seen. My father-in-law did not like it. It was a very spread-out campus. There was a lot of walking to get to your room and the dining room. The bathroom was terrible. You cannot walk into the shower. You have to step over the side of a small tub, and that is certainly not what we were looking for. That broke the deal. The staff was very nice. However, they didn't have as many amenities. They get to go on some outings and some trips, but there are not as many activities and not as many real opportunities. They can improve on the accommodations, and there was a cockroach in the kitchen, too. The kitchen was a kitchen where they took the stove out and just put shelves in. I'm not interested in having all that excess room. It was very closed in, and the bathroom was not for an 80-year-old man. I visited this facility

5 3 1

ctshep 2022-05-30 I have mixed reviews of this facility I’m having billing issues being excessively overcharged by thousands. I think they will work it out, but it is disturbing. We are also being charged for a level of care that he’s not receiving. He is supposed to have level two care with people coming in and helping him transfer. That being said he doesn’t ask for help and he is actually not needing it but they are still charging for it to the tune of $350 a month. He does receive help maybe once a week to take a shower. Laundry is a mess and they don’t use very good soap if you have urine issues your clothes still smell. The food is not very good but the employees are friendly. I am a friend or relative of a current/past resident

5 3 1

Rich 2022-05-25 Vitality Living Pleasant Hills seemed very nice. The dining areas were nice as well as the rooms. They were laid out well. The person that gave me a tour was very informative, answered all the questions and provided me with lots of information on everything. So, I was pleased with the tour. They had an activity room, a beauty shop, and a physical therapy room. Everything looked very nice and very well maintained. It was very homey and it didn't have a real institutional look to it. I visited this facility

5 5 1

Wanda 2022-01-04 I found Vitality Living Pleasant Hills for my dad. He moved in last week. They have pendants for the residents to wear, if they need assistance, then they're very quick to answer if the resident pushes the button. They're very quick to respond. The staff is very friendly. It is overall a very good experience. I have not eaten there, but the food smells great, and the residents there seemed to be enjoying the food. I saw the menu they were giving. A couple of choices I could choose from, and then if I didn't want those choices, there were multiple, alternate choices, so I have options. My dad has a studio apartment and it was the largest of all the facilities that I toured. It was the largest studio apartment that I saw. It was probably one of the older facilities, it was very well maintained and I thought it was updated pretty well. So far, I haven't had any complaints yet. I have seen the activity that they do, and I think he will be participating in some of those activities that he will enjoy. They have bingo, board games, going to the store, and outings. I am a friend or relative of a current/past resident

5 5 1

Jacqulyn 2021-06-25 Vitality Living Pleasant Hills was very neat, very clean, and the rooms were a nice size. The staff seemed very pleasant, open and showed me some of the stuff that they do. They had the dining room spaced out very nicely, but nobody was there when we saw it. They have an art class, a book club, and an exercise room, but because of COVID, they're just really getting back into doing some of their activities. The place was a little bit older, so it could use some remodeling and some updates. I visited this facility

5 4 1

Rhonda 2020-01-07 There were lots of steps here. It was also on the side of a hill. The rooms were clean and newly remodeled. The person who assisted me was good and helpful. However, the dining area was very large. It was a little challenging to get to. You have to have really good mobility there. It was very confusing and it was not well laid-out. I visited this facility

5 4 1

Julie 2019-05-20 My mother-in-law has been living here for approximately two months in their assisted living. She has her own apartment but someone comes to help her with all her daily tasks like getting dressed and bathing. She carries a call button so anytime she needs anything she can call. She's not ambulatory so she needs a lot of help and assistance. They cook all of her meals which are very good, and we can go and eat with her any time for a very small fee. All the staff is just very loving and caring. She's actually becoming healthier since she's been there since she can get physical therapy every day because they have on-site. Even when it's not paid for, she can go down to the physical therapy room and work out on her own which she's doing. We've just been really happy with the place. My mother-in-law chose a studio but they also have independent living cottages, like their 1- and 2-bedroom apartments. Even though she's in the assisted living wing, they can all do of their activities and eat together. She's in an environment where she can thrive, get all the physical help she needs, but then she can make lots of friends and join activities. I love everything about the facility, but the only downside is it's a little bit older so the décor is not as updated and modern. I am a friend or relative of a current/past resident

5 5 1

Cheryl 2017-10-09 It was very pleasant. My mother and I were invited to lunch there and the food was excellent. The staff was super friendly and very helpful, and the people that live there were all very nice and seemed very satisfied. I visited this facility

5 5 1

Sherrie788147 2016-06-28 My mother-in-law is in a two-bedroom. They talk to her instead of talking over her, which is great. The meals are fine. They check on her if she doesn’t come down to eat. They have bingo, board games, puzzles, go on weekly trips, movie nights, and visiting singers. I just can’t say enough of how good they are. I visited this facility

5 5 1

Sherrie021831 2016-06-18 Mom is in here, and it’s wonderful. What stands out is the way that they treat my mom. They bend over backwards and really make her feel comfortable. It’s highly recommended. I visited this facility

5 5 1

Pam122886250 2016-04-15 It was nice. The apartments were nice and big with a bedroom, bathroom, and den area. The dining area was nice, too. They had a lot of activities. The residents were able to get around more. I would recommend this facility. I visited this facility

5 4 1

Diane v1 2016-03-04 Everybody seemed to be very happy; both the staff and the patrons. We had a very nice lunch, and the food was very good. I took my daughter, my grandchildren, and a lot of the people who were there were coming over to see the babies. They all were saying how happy they were there, and how much they enjoyed it there. It was not the best area, but once you get into the community it was like going into a different world. In the apartment area it was like you were in the middle of the mountain, and all you could see was nice scenery. It’s very serene. It was all accessible from inside so that people didn’t have to actually go outside the unit in case of bad weather or rain. What I didn’t care for was the size of the unit. My parents wouldn’t have cared for that particular one because it was only 400sq. ft. I did feel that it was very confined for them. For someone who is more immobilized that would have been fine, but for my parents they would not have enjoyed the size of the room. They gave me a copy of the menu, and I forwarded it on to my parents. They have different activities; movie nights, they go on little short trips, and to different shows. There was a lot to offer if you have great mind-set. Many of the residents have been there for many years. There didn’t seem to be a huge turnover. The staff was very helpful. I visited this facility

5 4 1

Caring relative 007 2016-02-29 My mother was in here. They had her over in the independent side and she was supposed to get extra help, but the extra help didn't come through. They reevaluated her and put her over on the assisted living side and that was a lot better. She did get a lot of help there. She stayed clean and they brought her dinner, got her up out of bed and help her get in her clothes and wash. The assisted living side was great. There were activities there to do, but she didn't go. The staff was very friendly. Her room was nice sized, which was a one-bedroom, very nice, and had a balcony, big closet and pantry. The dining area was very nice downstairs, big, and they had a fireplace running all the time. I visited this facility

5 4 1

Caring88927750 2015-05-01 My father is staying here, and it is very nice. He likes the facility very much. He has an apartment, a living area, and a full kitchen. His room is very nice. He also has a porch. The staff is very nice and very helpful. They are all excellent. With their activities, I know my father does exercise. He also does interact with other seniors in the place. I visited this facility

5 5 1

Caring105431950 2015-04-22 My mom spent a month here. It was a nice place. The staff was nice and helpful. The apartment that she moved into was really clean. I ate there, and the food was fine. The dining room was fine too. I don't have any elaborate words for it, but everything was fine, and I don't have any complaints. My mom stayed pretty isolated, and she didn't participate in anything there. I was really impressed with the director. I thought he was really nice, and he seemed to care deeply for the people there. I visited this facility

5 5 1

Caring102331650 2015-02-10 It is really nice; they had more than one meal a day, but the only thing I didn’t like is they didn’t have the alert system. It was also expensive. The room had a mini-fridge, the staff was fantastic, and the room was gorgeous. I visited this facility

5 3 1

Caring95201350 2014-09-10 I was very impressed. They were very personable, and I happened to know the marketing person there so I already had a relationship with someone in that building. The accommodations were nice, and I think they would have work just fine if my parents were ready to do this. The dining room was lovely, but I did not try the food. I visited this facility

5 5 1

Caring94141450 2014-08-31 It was great, but the level of care that they were able to offer was not as high as what my mother needs. They were very nice. They were really good. The rooms were actually bigger than where's my mom's at. They were designed probably more for independent living than for assisted living. That was nice but there was a lot of distance between the rooms and where the activities were held and for assisted living, that wasn't ideal. However, the apartments were very nice, even the studio apartments were good. We ate there. The dining area was very nice. The only person we interacted with was the person in charge of sales, she was wonderful. She was really, really nice. We like her a lot. I visited this facility

5 4 1

Caring76981050 2014-01-31 I was happy with my visit. The facility was clean. The staff was great and helpful. The room was adequate. They had a large community room with TV, which was nice. They gave me a print out of calendar of their activities. However, they were out of my budget. But I would recommend it to others who could afford it. I visited this facility

5 4 1

Jenny6 2013-07-31 It was fairly spread out facility and it had an apartment complex feeling. They had different exercises and services. The dining room was nice, and I would recommend the community to others. I visited this facility

5 4 1

arisaidh 2013-07-31 My visit to Emeritus at Pleasant Hill was very nice. The young woman that I talked with was very informative and empathetic. I was the only person she had to deal with all day long. She didn't hurry me up or make me feel that she had to talk to anybody else. I felt like I could stay all day long and that would have been fine with her as she would have kept talking to me. I also met Heather from the memory center. She was very personable, empathetic and tells me what they'll do if my mom went there. The rooms looked like studio apartments and were nice. They were well kept and well maintained. They had a bus that took the residents to grocery stores once a week. I saw several women playing bridge. Every woman that I saw were well cared for. Their hair were done and they were dressed nicely. It was really obvious that the people who worked there gave importance to them. I would recommend them to others. My only concern was that when my mom took her car, she would have to walk a distance to go to the door. I visited this facility

5 4 1

Amanda 2022-06-18 We did a tour of Vitality Living Pleasant Hills for my mom. Everybody was friendly, and they had a lot of activities planned. I like that the meals they offer, it's two meals a day, but they let you pick whether you want breakfast and lunch, or lunch and dinner. So, I like the option of my mom being able to select which meal she gets each day. Then they have cottage options available. They had a salon, chapel, and a library. You could get a lot of walking if she's down on the ends of the hallways or something. It'd be a long trek back to the elevator, which would be a concern. She's mobility challenged with a walker and a cane. Our walking was on pavement, just driveways and stuff. So, I don't remember if they had a lot of outdoor, patio-type green areas. They had some rooms that had walk-out balconies, but I don't think all rooms have that. The rest of the staff are all very friendly. The facilities are a little dated, and when we were there, the library was all taken apart because the residents were deciding to reorganize it. It was just all over the place when we were there. The outside, it was a lot of hill path for my mom to have to walk on to get from one place to another. So, it was just a little complicated to get to the elevators, and her not being tired from the walking, that was our thing with the facility. I visited this facility

5 5 1

Carmen 2022-04-07 The rooms at Vitality Living Pleasant Hills were excellent. They're an excellent size, with good closet space, they also had a little porch. Instead of an apartment inside the main building, they offered cottages and a 1-bedroom, they're very nice. But I think I need to be where there are people, that I can have some sort of social life. The biggest drawback about that place is that it was on the side of a mountain. There was a lot of walking and climbing, so I don't know if that would be suitable for me. The cost was very good, although there were some things they didn't provide, like cable and phone. They seem to have fewer activities than the other place I saw, but they have a beautiful fireplace in the common area. The staff was excellent, they were good, and they only provide two meals a day. The apartment was large, they had shower baths, a bathtub, and a shower. I visited this facility

5 4 1

Charles 2022-02-19 I chose Vitality Living Pleasant Hills. The staff was friendly and efficient, and they took care of everything for us. It's just a nice place for senior living. We're moving in two weeks. It comes with two meals a day. The food is good. The apartment has a refrigerator, a built-in stove, a dishwasher, and a microwave. It's got a porch off in the apartment, and they've got all kinds of pool tables, and a library, all kinds of stuff in there. I visited this facility

5 5 1

Brendan 2021-09-08 When we did a tour of Vitality Living Pleasant Hills, we had a gentleman who walked us around the facilities and did a real good job of showing us everything. He showed us the inside of one of the cottages. Their 1-bedroom is about 600 square feet, and 2-bedroom is a little bit larger, maybe 700 or 800 square feet. It's plenty for him. They look nice and well-kept. It didn't have any furniture. My brother would be selling the house and moving a lot of the furniture into the unfurnished cottages. Whenever the cottages or facilities are vacated, they do a complete upgrade of the facility. So, the one we went into was nice. When we checked in with the main desk, we signed into the counter, and we wore our masks. She took our temperatures. I could tell the maintenance staff was wearing masks, and they were doing the cleaning. They keep the place in really good shape, so impressed with that. The staff was very informative, very friendly, and answered our questions. They were serving catfish. I think we got there on a Friday, so they were serving that. That sounded good, but we didn't want to take it. They had a weekly menu. It looked pretty good; well-diversified, and the meals have looked good. Where we checked in the restaurant, the dining facility was on the side. It wasn't being occupied by lunchtime. Everything was clean in there. They had a few elderly people there on the tables playing board games or something like that and seemed to be enjoying themselves I visited this facility

5 5 1

Elizabeth 2020-02-11 My father moved in. The staff is very friendly, engaging, they focus on the residents, and they give them time and attention. They're careful to patiently listen and care for them, and if there's a need, they're quick to assist them with it. The place is clean, they have a variety of activities, and they have quality furniture there. His room is very well cared for, it has wood flooring, it's got a good structure, it's clean, smells good, and of course they have a maid that comes every week. He has never complained about the food. On Tuesdays they take routinely take them to Walmart, Kroeger, or both. I know the residents have the option to eat at certain places around town. Once a month they invite the families to come for a special activity. For example, last Christmas they had cookies, cocoa, and Christmas carolling. They go on random outings a couple of times a month, they have a men's domino group, a group plays bridge, and one of the residents actually leads exercises (I think a 90-year old man leads exercises there). Another lady resident paints, she taught art history I think, so she has a painting class where the residents paint birds. They display them in the library and they're quite good. So I like how they allow their residents to take ownership of some of the activities that they want to do. I have no complaints. The staff members, even Gary who's there from 4:00 onwards at the front desk, if one of the residents pushes their button, he's the one that calls to go get them, and when I come in with things, he's super helpful to me. He's a strong Christian man, he prays for the residents, he's just super cheerful, and he really cares about them. I think they're authentic, warm, and generous people. I am a friend or relative of a current/past resident

5 5 1

MT 2019-07-25 We have found the people very friendly and helpful. The place is nicely set up and clean. We're just really enjoying it. The staff has been very friendly, helpful, and when we need something done they've been on top of it. This place is really good. I am/was a resident of this facility

5 4 1

Pat 2019-01-13 I liked the staff. Some of the cottages were down lower, and the ground was hilly. If you were staying in the main building, it would be wonderful, but not in the other buildings. I was impressed with the staff. I visited this facility

5 3 1

Sharon 2018-05-31 It is a very large facility and I like it. All the independent living cottages were all around the perimeter, and the main office and the high rise for assisted is in the center. Out of all the cottages I looked at, I liked their layout and size the best. The person who showed me around was knowledgeable. The monthly menu looked pretty good and they serve two meals a day. They have a community room with playing cards, a pool table, a library, and a TV room. I visited this facility

5 4 1

Kay30 2014-09-11 My mother-in-law chose it because it was in her price range, she liked it, and it was close to the hospital and doctors she goes to. She liked what they told her about the place and the rooms. I know they have an exercise class, Bible studies, and they take them to places. The downside is they have no visitor parking. There are nice people there, and they are very attentive when my mother-in-law has questions, and when she had concerns like helping her to get all the paperwork done to move in. We can come and visit anytime we want. I visited this facility

5 4 1

Evie3 2013-11-21 It is a very nice place. My dad is happy there. The staff is very pleasant, outgoing and nice. They’re very generous, professional and knowledgeable too. They’re great in escorting him to places he needs to go. I’m very satisfied with the service. He gets his meals, there’s a car service, and they take them to doctors, outings and places about nature. There’s a lot of stretching classes too. I’m happy with him there. I visited this facility

5 4 1

Caring1144 2013-08-21 We went for a visit and it was a very clean facility. The staff were very friendly and the food was very good. The rooms were average. I visited this facility

5 4 1

800 Napa Valley Dr, Little Rock, AR 72211

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Vitality Living Pleasant Hills (800) 385-2527

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Reviews of Vitality Living Pleasant Hills

32 Reviews Write a review

Food

(6 Reviews)

Staff

(15 Reviews)

Facility

(16 Reviews)

Activities

(5 Reviews)

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(5 Reviews)

Assisted Living Reviews for Vitality Living Pleasant Hills

September 06, 2022

By Dawn

I visited this facility

Vitality Living Pleasant Hills was older and not as clean as others we've seen. My father-in-law did not like it. It was a very spread-out campus. There was a lot of walking to get to your room and the dining room. The bathroom was terrible. You cannot walk into the shower. You have to step over the side of a small tub, and that is certainly not what we were looking for. That broke the deal. The staff was very nice. However, they didn't have as many amenities. They get to go on some outings and some trips, but there are not as many activities and not as many real opportunities. They can improve on the accommodations, and there was a cockroach in the kitchen, too. The kitchen was a kitchen where they took the stove out and just put shelves in. I'm not interested in having all that excess room. It was very closed in, and the bathroom was not for an 80-year-old man.

Provider Response

Hello, Vitality Living Pleasant Hills strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us to provide feedback and ensure that we address any areas of concern.

May 30, 2022

By ctshep

I am a friend or relative of a current/past resident

I have mixed reviews of this facility I’m having billing issues being excessively overcharged by thousands. I think they will work it out, but it is disturbing. We are also being charged for a level of care that he’s not receiving. He is supposed to have level two care with people coming in and helping him transfer. That being said he doesn’t ask for help and he is actually not needing it but they are still charging for it to the tune of $350 a month. He does receive help maybe once a week to take a shower. Laundry is a mess and they don’t use very good soap if you have urine issues your clothes still smell. The food is not very good but the employees are friendly.

Provider Response

Hello, Vitality Living Pleasant Hills strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us to provide feedback and ensure that we address any areas of concern.

May 25, 2022

By Rich

I visited this facility

Vitality Living Pleasant Hills seemed very nice. The dining areas were nice as well as the rooms. They were laid out well. The person that gave me a tour was very informative, answered all the questions and provided me with lots of information on everything. So, I was pleased with the tour. They had an activity room, a beauty shop, and a physical therapy room. Everything looked very nice and very well maintained. It was very homey and it didn't have a real institutional look to it.

Provider Response

Hi, Rich - we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone!

January 04, 2022

By Wanda

I am a friend or relative of a current/past resident

I found Vitality Living Pleasant Hills for my dad. He moved in last week. They have pendants for the residents to wear, if they need assistance, then they're very quick to answer if the resident pushes the button. They're very quick to respond. The staff is very friendly. It is overall a very good experience. I have not eaten there, but the food smells great, and the residents there seemed to be enjoying the food. I saw the menu they were giving. A couple of choices I could choose from, and then if I didn't want those choices, there were multiple, alternate choices, so I have options. My dad has a studio apartment and it was the largest of all the facilities that I toured. It was the largest studio apartment that I saw. It was probably one of the older facilities, it was very well maintained and I thought it was updated pretty well. So far, I haven't had any complaints yet. I have seen the activity that they do, and I think he will be participating in some of those activities that he will enjoy. They have bingo, board games, going to the store, and outings.

Provider Response

Hi, Wanda- we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!

June 25, 2021

By Jacqulyn

I visited this facility

Vitality Living Pleasant Hills was very neat, very clean, and the rooms were a nice size. The staff seemed very pleasant, open and showed me some of the stuff that they do. They had the dining room spaced out very nicely, but nobody was there when we saw it. They have an art class, a book club, and an exercise room, but because of COVID, they're just really getting back into doing some of their activities. The place was a little bit older, so it could use some remodeling and some updates.

Provider Response

Hi Jacqulyn , we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback, we greatly appreciate it.

January 07, 2020

By Rhonda

I visited this facility

There were lots of steps here. It was also on the side of a hill. The rooms were clean and newly remodeled. The person who assisted me was good and helpful. However, the dining area was very large. It was a little challenging to get to. You have to have really good mobility there. It was very confusing and it was not well laid-out.

May 20, 2019

By Julie

I am a friend or relative of a current/past resident

My mother-in-law has been living here for approximately two months in their assisted living. She has her own apartment but someone comes to help her with all her daily tasks like getting dressed and bathing. She carries a call button so anytime she needs anything she can call. She's not ambulatory so she needs a lot of help and assistance. They cook all of her meals which are very good, and we can go and eat with her any time for a very small fee. All the staff is just very loving and caring. She's actually becoming healthier since she's been there since she can get physical therapy every day because they have on-site. Even when it's not paid for, she can go down to the physical therapy room and work out on her own which she's doing. We've just been really happy with the place. My mother-in-law chose a studio but they also have independent living cottages, like their 1- and 2-bedroom apartments. Even though she's in the assisted living wing, they can all do of their activities and eat together. She's in an environment where she can thrive, get all the physical help she needs, but then she can make lots of friends and join activities. I love everything about the facility, but the only downside is it's a little bit older so the décor is not as updated and modern.

October 09, 2017

By Cheryl

I visited this facility

It was very pleasant. My mother and I were invited to lunch there and the food was excellent. The staff was super friendly and very helpful, and the people that live there were all very nice and seemed very satisfied.

June 28, 2016

By Sherrie788147

I visited this facility

My mother-in-law is in a two-bedroom. They talk to her instead of talking over her, which is great. The meals are fine. They check on her if she doesn’t come down to eat. They have bingo, board games, puzzles, go on weekly trips, movie nights, and visiting singers. I just can’t say enough of how good they are.

June 18, 2016

By Sherrie021831

I visited this facility

Mom is in here, and it’s wonderful. What stands out is the way that they treat my mom. They bend over backwards and really make her feel comfortable. It’s highly recommended.

April 15, 2016

By Pam122886250

I visited this facility

It was nice. The apartments were nice and big with a bedroom, bathroom, and den area. The dining area was nice, too. They had a lot of activities. The residents were able to get around more. I would recommend this facility.

March 04, 2016

By Diane v1

I visited this facility

Everybody seemed to be very happy; both the staff and the patrons. We had a very nice lunch, and the food was very good. I took my daughter, my grandchildren, and a lot of the people who were there were coming over to see the babies. They all were saying how happy they were there, and how much they enjoyed it there. It was not the best area, but once you get into the community it was like going into a different world. In the apartment area it was like you were in the middle of the mountain, and all you could see was nice scenery. It’s very serene. It was all accessible from inside so that people didn’t have to actually go outside the unit in case of bad weather or rain. What I didn’t care for was the size of the unit. My parents wouldn’t have cared for that particular one because it was only 400sq. ft. I did feel that it was very confined for them. For someone who is more immobilized that would have been fine, but for my parents they would not have enjoyed the size of the room. They gave me a copy of the menu, and I forwarded it on to my parents. They have different activities; movie nights, they go on little short trips, and to different shows. There was a lot to offer if you have great mind-set. Many of the residents have been there for many years. There didn’t seem to be a huge turnover. The staff was very helpful.

February 29, 2016

By Caring relative 007

I visited this facility

My mother was in here. They had her over in the independent side and she was supposed to get extra help, but the extra help didn't come through. They reevaluated her and put her over on the assisted living side and that was a lot better. She did get a lot of help there. She stayed clean and they brought her dinner, got her up out of bed and help her get in her clothes and wash. The assisted living side was great. There were activities there to do, but she didn't go. The staff was very friendly. Her room was nice sized, which was a one-bedroom, very nice, and had a balcony, big closet and pantry. The dining area was very nice downstairs, big, and they had a fireplace running all the time.

May 01, 2015

By Caring88927750

I visited this facility

My father is staying here, and it is very nice. He likes the facility very much. He has an apartment, a living area, and a full kitchen. His room is very nice. He also has a porch. The staff is very nice and very helpful. They are all excellent. With their activities, I know my father does exercise. He also does interact with other seniors in the place.

April 22, 2015

By Caring105431950

I visited this facility

My mom spent a month here. It was a nice place. The staff was nice and helpful. The apartment that she moved into was really clean. I ate there, and the food was fine. The dining room was fine too. I don't have any elaborate words for it, but everything was fine, and I don't have any complaints. My mom stayed pretty isolated, and she didn't participate in anything there. I was really impressed with the director. I thought he was really nice, and he seemed to care deeply for the people there.

February 10, 2015

By Caring102331650

I visited this facility

It is really nice; they had more than one meal a day, but the only thing I didn’t like is they didn’t have the alert system. It was also expensive. The room had a mini-fridge, the staff was fantastic, and the room was gorgeous.

September 10, 2014

By Caring95201350

I visited this facility

I was very impressed. They were very personable, and I happened to know the marketing person there so I already had a relationship with someone in that building. The accommodations were nice, and I think they would have work just fine if my parents were ready to do this. The dining room was lovely, but I did not try the food.

August 31, 2014

By Caring94141450

I visited this facility

It was great, but the level of care that they were able to offer was not as high as what my mother needs. They were very nice. They were really good. The rooms were actually bigger than where's my mom's at. They were designed probably more for independent living than for assisted living. That was nice but there was a lot of distance between the rooms and where the activities were held and for assisted living, that wasn't ideal. However, the apartments were very nice, even the studio apartments were good. We ate there. The dining area was very nice. The only person we interacted with was the person in charge of sales, she was wonderful. She was really, really nice. We like her a lot.

January 31, 2014

By Caring76981050

I visited this facility

I was happy with my visit. The facility was clean. The staff was great and helpful. The room was adequate. They had a large community room with TV, which was nice. They gave me a print out of calendar of their activities. However, they were out of my budget. But I would recommend it to others who could afford it.

July 31, 2013

By Jenny6

I visited this facility

It was fairly spread out facility and it had an apartment complex feeling. They had different exercises and services. The dining room was nice, and I would recommend the community to others.

July 31, 2013

By arisaidh

I visited this facility

My visit to Emeritus at Pleasant Hill was very nice. The young woman that I talked with was very informative and empathetic. I was the only person she had to deal with all day long. She didn't hurry me up or make me feel that she had to talk to anybody else. I felt like I could stay all day long and that would have been fine with her as she would have kept talking to me. I also met Heather from the memory center. She was very personable, empathetic and tells me what they'll do if my mom went there. The rooms looked like studio apartments and were nice. They were well kept and well maintained. They had a bus that took the residents to grocery stores once a week. I saw several women playing bridge. Every woman that I saw were well cared for. Their hair were done and they were dressed nicely. It was really obvious that the people who worked there gave importance to them. I would recommend them to others. My only concern was that when my mom took her car, she would have to walk a distance to go to the door.

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Independent Living Reviews for Vitality Living Pleasant Hills

June 18, 2022

By Amanda

I visited this facility

We did a tour of Vitality Living Pleasant Hills for my mom. Everybody was friendly, and they had a lot of activities planned. I like that the meals they offer, it's two meals a day, but they let you pick whether you want breakfast and lunch, or lunch and dinner. So, I like the option of my mom being able to select which meal she gets each day. Then they have cottage options available. They had a salon, chapel, and a library. You could get a lot of walking if she's down on the ends of the hallways or something. It'd be a long trek back to the elevator, which would be a concern. She's mobility challenged with a walker and a cane. Our walking was on pavement, just driveways and stuff. So, I don't remember if they had a lot of outdoor, patio-type green areas. They had some rooms that had walk-out balconies, but I don't think all rooms have that. The rest of the staff are all very friendly. The facilities are a little dated, and when we were there, the library was all taken apart because the residents were deciding to reorganize it. It was just all over the place when we were there. The outside, it was a lot of hill path for my mom to have to walk on to get from one place to another. So, it was just a little complicated to get to the elevators, and her not being tired from the walking, that was our thing with the facility.

Provider Response

Hi, Amanda - thank you for your feedback! We greatly appreciate you taking time to leave us a 5-star review.

April 07, 2022

By Carmen

I visited this facility

The rooms at Vitality Living Pleasant Hills were excellent. They're an excellent size, with good closet space, they also had a little porch. Instead of an apartment inside the main building, they offered cottages and a 1-bedroom, they're very nice. But I think I need to be where there are people, that I can have some sort of social life. The biggest drawback about that place is that it was on the side of a mountain. There was a lot of walking and climbing, so I don't know if that would be suitable for me. The cost was very good, although there were some things they didn't provide, like cable and phone. They seem to have fewer activities than the other place I saw, but they have a beautiful fireplace in the common area. The staff was excellent, they were good, and they only provide two meals a day. The apartment was large, they had shower baths, a bathtub, and a shower.

Provider Response

Hi, Carmen - we greatly appreciate you taking time to provide your feedback! Thank you for visiting Vitality Living Pleasant Hills!

February 19, 2022

By Charles

I visited this facility

I chose Vitality Living Pleasant Hills. The staff was friendly and efficient, and they took care of everything for us. It's just a nice place for senior living. We're moving in two weeks. It comes with two meals a day. The food is good. The apartment has a refrigerator, a built-in stove, a dishwasher, and a microwave. It's got a porch off in the apartment, and they've got all kinds of pool tables, and a library, all kinds of stuff in there.

Provider Response

Hi, Charles- we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!

September 08, 2021

By Brendan

I visited this facility

When we did a tour of Vitality Living Pleasant Hills, we had a gentleman who walked us around the facilities and did a real good job of showing us everything. He showed us the inside of one of the cottages. Their 1-bedroom is about 600 square feet, and 2-bedroom is a little bit larger, maybe 700 or 800 square feet. It's plenty for him. They look nice and well-kept. It didn't have any furniture. My brother would be selling the house and moving a lot of the furniture into the unfurnished cottages. Whenever the cottages or facilities are vacated, they do a complete upgrade of the facility. So, the one we went into was nice. When we checked in with the main desk, we signed into the counter, and we wore our masks. She took our temperatures. I could tell the maintenance staff was wearing masks, and they were doing the cleaning. They keep the place in really good shape, so impressed with that. The staff was very informative, very friendly, and answered our questions. They were serving catfish. I think we got there on a Friday, so they were serving that. That sounded good, but we didn't want to take it. They had a weekly menu. It looked pretty good; well-diversified, and the meals have looked good. Where we checked in the restaurant, the dining facility was on the side. It wasn't being occupied by lunchtime. Everything was clean in there. They had a few elderly people there on the tables playing board games or something like that and seemed to be enjoying themselves

Provider Response

Hi, Brendan- we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!

February 11, 2020

By Elizabeth

I am a friend or relative of a current/past resident

My father moved in. The staff is very friendly, engaging, they focus on the residents, and they give them time and attention. They're careful to patiently listen and care for them, and if there's a need, they're quick to assist them with it. The place is clean, they have a variety of activities, and they have quality furniture there. His room is very well cared for, it has wood flooring, it's got a good structure, it's clean, smells good, and of course they have a maid that comes every week. He has never complained about the food. On Tuesdays they take routinely take them to Walmart, Kroeger, or both. I know the residents have the option to eat at certain places around town. Once a month they invite the families to come for a special activity. For example, last Christmas they had cookies, cocoa, and Christmas carolling. They go on random outings a couple of times a month, they have a men's domino group, a group plays bridge, and one of the residents actually leads exercises (I think a 90-year old man leads exercises there). Another lady resident paints, she taught art history I think, so she has a painting class where the residents paint birds. They display them in the library and they're quite good. So I like how they allow their residents to take ownership of some of the activities that they want to do. I have no complaints. The staff members, even Gary who's there from 4:00 onwards at the front desk, if one of the residents pushes their button, he's the one that calls to go get them, and when I come in with things, he's super helpful to me. He's a strong Christian man, he prays for the residents, he's just super cheerful, and he really cares about them. I think they're authentic, warm, and generous people.

July 25, 2019

By MT

I am/was a resident of this facility

We have found the people very friendly and helpful. The place is nicely set up and clean. We're just really enjoying it. The staff has been very friendly, helpful, and when we need something done they've been on top of it. This place is really good.

January 13, 2019

By Pat

I visited this facility

I liked the staff. Some of the cottages were down lower, and the ground was hilly. If you were staying in the main building, it would be wonderful, but not in the other buildings. I was impressed with the staff.

May 31, 2018

By Sharon

I visited this facility

It is a very large facility and I like it. All the independent living cottages were all around the perimeter, and the main office and the high rise for assisted is in the center. Out of all the cottages I looked at, I liked their layout and size the best. The person who showed me around was knowledgeable. The monthly menu looked pretty good and they serve two meals a day. They have a community room with playing cards, a pool table, a library, and a TV room.

September 11, 2014

By Kay30

I visited this facility

My mother-in-law chose it because it was in her price range, she liked it, and it was close to the hospital and doctors she goes to. She liked what they told her about the place and the rooms. I know they have an exercise class, Bible studies, and they take them to places. The downside is they have no visitor parking. There are nice people there, and they are very attentive when my mother-in-law has questions, and when she had concerns like helping her to get all the paperwork done to move in. We can come and visit anytime we want.

November 21, 2013

By Evie3

I visited this facility

It is a very nice place. My dad is happy there. The staff is very pleasant, outgoing and nice. They’re very generous, professional and knowledgeable too. They’re great in escorting him to places he needs to go. I’m very satisfied with the service. He gets his meals, there’s a car service, and they take them to doctors, outings and places about nature. There’s a lot of stretching classes too. I’m happy with him there.

August 21, 2013

By Caring1144

I visited this facility

We went for a visit and it was a very clean facility. The staff were very friendly and the food was very good. The rooms were average.

See all Independent Living reviews (11)

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Questions about Vitality Living Pleasant Hills

Describe the overall population of assisted living residents at Vitality Living Pleasant Hills. What is their average age? What are their favorite things to do?

Mid 70's and up. We are proud to serve several residents 100+ years old. Assisted Living residents are able to enjoy activities in both assisted living as well as independent living. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.

What programs or activities does Vitality Living Pleasant Hills offer to enrich residents' well-being?

Outings, exercise, arts and crafts, entertainment, men's club, religious services, pet therapy, multiple card groups, book club, bingo etc

What places are near Vitality Living Pleasant Hills or within walking distance for assisted living residents to enjoy?

Conveniently located close to major roadways yet in a residential area. Bus transportation allow residents access to many shopping venues and entertainment options.

What transportation services does Vitality Living Pleasant Hills offer to assisted living residents?

Scheduled transportation is provided.

What makes the chef or dining program at Vitality Living Pleasant Hills exceptional? What kind of menu can assisted living residents expect?

Three meals served restaurant style in our homelike assisted living dining room. We can meet most special diet considerations with low sodium and sugar free options.

What safety features or security measures does Vitality Living Pleasant Hills offer to assisted living residents?

All side entrances are locked at all times.

How does Vitality Living Pleasant Hills keep residents' families informed about their loved ones?

Regular careplan meetings and scheduled family nights. We encourage families to reach out to leadership team whenever there is a need or a question.

What is the care staff-to-resident ratio at Vitality Living Pleasant Hills during daytime and nighttime hours?

At minimum, we staff according to state regulations. Due to our unique care rate system, staffing ratios will increase as care needs increase.

If Vitality Living Pleasant Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes. Smal pets are welcomed with a pet deposit and monthly fee.

What ongoing senior care training does the staff receive?

Brookdale is proud of our ongoing training required by associates on a monthly, quarterly and yearly basis.

Describe the overall population of independent living residents at Vitality Living Pleasant Hills. What is their average age? What are their favorite things to do?

Mid 70's and up. We are proud to serve several residents 100+ years old. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.

What places are nearby for independent living residents to enjoy?

There is a variety of shopping options in close proximity to the community as well as doctors' office and healthcare professionals.

What are some recent off-site events that the community activity director at Vitality Living Pleasant Hills has organized?

Local restaurants, theatre, musuems, parks, etc.

What transportation services does Vitality Living Pleasant Hills offer to independent living residents?

Scheduled transportation is provided.

What makes the chef or dining program at Vitality Living Pleasant Hills exceptional? What kind of menu can independent living residents expect?

Residents enjoy a hearty breakfast and lunch each day in our spacious, inviting dining room. Dinner options are available as carry out for a small fee.

What common areas are available for independent living residents?

Beautiful library, theater room, fitness center, ample outdoor sitting areas including a gazebo and patio options, beauty shop, etc

What safety features or security measures does Vitality Living Pleasant Hills offer to independent living residents?

All side entrances are locked 24/7.

Does Vitality Living Pleasant Hills work with an agency or registry to provide nursing and medical assistance as needed?

Yes. Please discuss needs for resources with the sales team.

What safety features or security measures does Vitality Living Pleasant Hills provide to protect residents who wander?

We partner with our sister community that offers memory care if wandering becomes a safety concern.

Costs for Vitality Living Pleasant Hills

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Services and Amenities of Vitality Living Pleasant Hills

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: No
Studio Apartments
Detached Homes

General

Resident Capacity: 70
Pets: Small Pets Allowed Only

Licenses

State Licenses: # 083

Costs

Assisted Living Starting At: $3195/month

Independent Living Starting At: $2095/month

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About Vitality Living Pleasant Hills

Brookdale Pleasant Hills is a senior housing facility situated in the heart of Pleasant Hills, PA. This community offers a home-like setting with cheerful smiles and assistance from its professional staff. It provides residents with respect for their independence and a peaceful setting to live in. Brookdale Pleasant Hills has many amenities and services such as daily assistance with bathing and dressing, medication management, dining assistance and special diets, assistance with reminders or redirection, escorts for walking when needed, emergency response call system, housekeeping, and laundry service.

What Makes Us Special

Vitality is your premier choice for senior living in Little Rock. Vitality Living Pleasant Hills offers a variety of living options: independent living cottages and apartments and assisted living apartments. You bring the love, and we will take care of the rest. Spend time enjoying life again. Your life, your choice!

Vitality Living Pleasant Hills

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