Parkway Heights - Parkway Village is a very nice, older community. Some of the facilities are a little outdated, but it's small, and my father gets lots of attention. He is with familiar people and some friends, so we decided not to move him. They have activities almost every day. They have a library, an activity room, a lounge, a fitness center that's on the campus, a swimming pool, cafeteria, and dining room.
Parkway Village Little Rock
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
9 Reviews
14300 Chenal Parkway, Little Rock, AR 72211
Call
(800) 385-2527
Reviews of Parkway Village
Assisted Living Reviews for Parkway Village
September 06, 2017
I am a friend or relative of a current/past resident
August 02, 2016
I am/was a resident of this facility
I'm in Parkway Heights in Parkway Village. After I visited it, I was really impressed with it, and now I have been here three weeks now. I have one large room with a bathrom and a little side room with a full-sized refrigerator, microwave, and pantry area, and I was impressed with the size of the refrigerator and microwave. I am just very satisfied and very pleased.
April 02, 2014
I visited this facility
I visited Baptist Health Care. I thought it was pleasant that it was a gated little community, and they had houses in. They had separate care facilities for the memory care and other assisted care. They had a lot of choices depending on the level of care needed. They also had separate house units like duplexes. The staff seemed very pleasant. They escorted me around and showed me different rooms. I thought they had an excellent memory care facility. However, the assisted care, to me, seemed to be dark and dingy. I thought they needed more lighting, or their windows were too covered, because it seemed like there were dark and uninviting parts of the assisted care.
Independent Living Reviews for Parkway Village
May 12, 2020
I am a friend or relative of a current/past resident
Parkway Village has SO much going for it (the setting is beautiful, it's location is incredible as far as shopping, restaurants) but since the new administration and chef, it's going downhill. Since my mother moved in they have eliminated having a second meal available to residents; they chose to begin this at the same time they put the entire facility on lockdown for COVID-19. So not only did they get one meal a day, the second one was taken from them. Residents were told to order groceries instead over the phone. Not acceptable. When you keep residents from going to the grocery store the very least you could do is offer them more than one (disgusting) meal a day. Which brings me to the food quality. I had a meal with my mother when I visited and couldn't believe they were serving this to paying residents. It wasn't edible and threw it away. Not sure where they found him/her but the food is horrible. And this is not just one person's opinion; ask around the complex and other residents will tell you the same. Another reason my mother loved it at first was having the medical staff on campus should an emergency arise. You'd pull a cord in your bathroom, bedroom, etc and they would send help. No more. Now emergencies are automatically forwarded to 9-1-1. So another service they're being denied yet paying for. Lastly I've noticed the number of empty cottages, apartments; it's a shame since the facility is such a lovely one. Elderly people are so vulnerable as it is; living in a facility that they know they're being taken advantage of must be the reason there are so many vacancies. There are too many others out there to compete with that DO go through with their promises and sadly Parkway Village does not.
February 28, 2020
I am/was a resident of this facility
Started in the 1980’s Parkway has been around a long time. It is undergoing some revocation especially the cottages, duplexes and apartments. The redone units look very nice. Food here is excellent with lunch and dinner available on most days. What activities they have are good. Not as many as I would have liked. Bridge and water volleyball are two. The buy in is expensive and the monthly fee is not cheap. You do get meals, security and some transportation to appointments. Do your research before committing. Find out what plans Baptist Health has for the future of Parkway Village.
Provider Response
Thank you for your review! In addition to meals, 24-hour security, and transportation, the monthly fee covers all home maintenance inside and outside, most utilities, yard care, dwelling insurance, property taxes, and much more. We have a comparison sheet on our website where a prospective resident can compare current living expenses to living at Parkway Village.
January 13, 2019
I visited this facility
Parkway Village is my first choice. I had lunch there. They were very nice, and I liked that you could buy into it. They had an activity calendar. The location was easy to get to from my house. I was very impressed with the gateman. He was very courteous, seemed to recognize that I was there before, and knew what was going on and who was going in and out. I didnt meet anybody there I wasnt impressed with.
Provider Response
Thank you for your review! We are very glad you had a great experience here.
Continuing Care Retirement Community Reviews for Parkway Village
May 31, 2018
I visited this facility
You have to pay a very large buy-in fee at Parkway Heights - Parkway Village, and then you have to still pay back a monthly rental fee, so it's like you're buying a cottage, but still paying rent for it (so I didn't like that). They only serve two meals a day and you have to walk from your cottage to your main house which, depending on where your cottage is, can be quite far away. If it were raining, snowing, or if you're old, it wouldn't be very appealing. The cottage is large and nice, but that buy-in fee is what troubled me. The person who gave me the tour was OK, but wasn't really outgoing. They have an indoor pool. Most of the residents I saw around the main building were really older people and I can't see them getting into that swimming pool.
September 07, 2017
I am a friend or relative of a current/past resident
My parents have been in Parkway Village since April. We like it because it has more of a country atmosphere. They go shopping and do swimming activities. They have a swimming pool, pool tables, exercise room, beauty shop, and small convenience store inside. They provide an on-site physician, three meals a day, and shuttle service. The staff is very friendly.
August 11, 2011
I visited this facility
When I went to visit this assisted living facility with one of my friends, I was so impressed of how nice the area was. When drove passed the gated area, it appeared to look as if we were in a residential neighborhood, which I thought this was really great. There were homes or apartments building all around the community, which I was so delighted to see. There were some people walking, walking their dogs, riding bikes and even driving.
Next, we went inside to visit her family member. The inside of their home was really nice and clean. At the time someone was over from the facility area cleaning the facility. Next, I asked my friend what do they do if they have an emergency and she told me that they could call someone and usually people drive around throughout the day to make sure they are safe, which is great. Also, they have a choice of where they can go to the dining area at the facility or they can have dinner at home.
While we were visiting the staff members came by many times to see if we needed help with anything, which was really nice. All the staff members were nice and great about greeting along with introducing themselves. Also, they always reminded us as well as her family member that they were available if we needed any help. Last but not least, the facility even had many activities as well for them to be apart of. I would definitely recommend this facility.
Questions about Parkway Village
What ongoing training does the staff receive in dementia care?
Our memory care is licensed as an Assisted Living Level II facility and certified as an Alzheimer’s Special Care Unit. Our memory care staff receive 30 hours of special training each year.
Describe the overall population of assisted living residents at Parkway Village. What is their average age? What are their favorite things to do?
Our assisted living is licensed as an Assisted Living Level II facility. Our residents are varied but many lived in independent living before transitioning to assisted living. Their interests are varied as well. Some engage in a weekly bridge group while some enjoy reading and personal hobbies. We offer a weekly exercise class and other activities on a daily basis.
What programs or activities does Parkway Village offer to enrich residents' well-being?
The activities offered vary by the community (independent living, assisted living, memory care, and nursing care) and typically include opportunities for physical wellness, social gatherings, crafts and hobbies, games, movies, and more.
What places are near Parkway Village or within walking distance for assisted living residents to enjoy?
We are located in west Little Rock near shopping areas, restaurants, healthcare facilities, and many other amenities. While these places are not within walking distance, we offer free transportation.
What transportation services does Parkway Village offer to assisted living residents?
We offer free transportation to medical appointments, shopping, and other nearby locations within Little Rock.
What makes the chef or dining program at Parkway Village exceptional? What kind of menu can assisted living residents expect?
Our chef is culinary school trained. Assisted living residents receive three meals per day. Lunch and dinner includes a choice of two entrees, including a Heart Healthy entree.
What safety features or security measures does Parkway Village offer to assisted living residents?
Our grounds feature a gated entrance with 24-hour security. In assisted living we have 24 hour staffing by care staff, and each apartment features an emergency call system.
If Parkway Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept dogs up to 25 pounds in our independent living apartments and up to 50 pounds in our independent living cottages and villas. Our grounds are 87 acres so we have plenty of space for pets to exercise outside!
Describe the overall population of independent living residents at Parkway Village. What is their average age? What are their favorite things to do?
Our independent living residents come from a variety of backgrounds but most enjoyed a professional career prior to retiring. They now pursue hobbies and interests, both here and in the community at large. Many volunteer, both here and in the community. Some still travel. They are kind, welcoming people.
What places are nearby for independent living residents to enjoy?
We're located in west Little Rock near restaurants, shopping, healthcare facilities, movie theaters, and many other amenities.
What are some recent off-site events that the community activity director at Parkway Village has organized?
Off-site events are planned for residents of independent living. Examples of outings include visits to the Arkansas Symphony, holiday concerts, and lunches at area restaurants.
What transportation services does Parkway Village offer to independent living residents?
We offer free transportation to medical appointments, shopping, banking, and other nearby locations.
What makes the chef or dining program at Parkway Village exceptional? What kind of menu can independent living residents expect?
Our chef is culinary-school trained. We offer three course meals at lunch and dinner. Residents have their choice of two entrees, including a Heart Healthy option. We always offer a soup and salad bar and a grill.
What common areas are available for independent living residents?
Our grounds cover 87 acres. We have walking trails, sidewalks, and wooded areas. The recreation building features a heated indoor pool, hot tub, and weight room. The commons building includes the dining hall, activity rooms, coffee shop, convenience store, and other open areas.
What safety features or security measures does Parkway Village offer to independent living residents?
Parkway Village has a gated entrance with 24-hour security personnel who patrol the grounds. Our independent living homes also include an emergency call system.
If Parkway Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept dogs up to 25 pounds in our independent living apartments and up to 50 pounds in our independent living cottages and villas. Our grounds are 87 acres so we have plenty of space for pets to exercise outside!
How many staffers are on duty in the daytime and overnight?
The level of staffing depends on the care center. We meet all state regulations on staffing.
What safety features or security measures does Parkway Village provide to protect residents who wander?
Our memory care apartments feature motion sensor lights and sensors that alert staff when a resident gets up at night. The memory care building features a wander management system that locks down doors when a resident who is prone to wander gets near. Our memory care building is also staffed 24 hours a day.
What programs or activities does Parkway Village offer to keep residents engaged? How does the staff engage residents' long-term memories?
We provide a specialized program of activities led by an activities coordinator who is trained in Alzheimer’s care. The activities address cognitive, social, physical, emotional, and sensory needs of residents and are designed to delay disease progression. The activities also take into account residents’ natural daily body rhythm and match their skill and energy levels in the morning, afternoon, and evening. We engage residents in activities of daily living to encourage and empower them as well. This engagement helps them to maintain independence as long as possible and enables them to retain a sense of dignity and purpose. We also personalize activities by discovering from family members the special interests of their loved one and then incorporating those activities into daily living. The familiarity of those special interests helps to keep the resident engaged, encouraged, and empowered as well.
Describe the neighborhood around Parkway Village. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Parkway Village is located in an urban residential neighborhood but we are not far from shopping, medical facilities, and other amenities. We encompass 87 acres so our grounds are quiet and peaceful. We have 24-hour security so our grounds are also secure.
Is Parkway Village affiliated with a hospital if more care is needed?
We are owned by Baptist Health, Arkansas' largest private healthcare provider, and a Baptist Health Senior Clinic is located on our grounds as well.
Costs for Parkway Village
Services and Amenities of Parkway Village
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Independent Living Has Both Entry Fee And No Entry Fee Option.
- Assisted Living Starting At: $4100/month
- Independent Living Starting At: $2300/month
- Continuing Care Retirement Community Starting At: $2200/month
- Memory Care Starting At: $5900/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
- Detached Homes
- Housing Extra: We Have Three Types Of Housing In Independent Living. They Are: Apartments (Studio, One Bedroom, Two Bedroom) Cottages (One Bedroom Or Two Bedroom With Covered Parking) Villas (Two Bedroom With Garage)
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Therapeutic Diets
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
- Pool
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 425
- Minimum Age: Yes
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- State Licenses: Arkansas Office of Long Term Care
About Parkway Village
Parkway Village is a premier senior living facility that offers the best of both worlds. It caters to those who are looking for a carefree independent lifestyle or the help of an assisted living community. Parkway Village has a variety of options to suit its residents' individual needs. With amenities such as an on-site restaurant and heated pool, there's something for everyone here.
What Makes Us Special
We’re located in growing west Little Rock on 87 acres in a park-like setting. We serve residents with senior living options, cultural and recreational activities, and wellness services for an enriching and active lifestyle.
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