The Waters of Cumberland

Debi

I'm here. If you need help whether it's for PT, OT, you need medication help, or you need someone who can take care of you while you're recuperating from an accident or surgery, then this is the place. It is an older building, but they are trying to make it more up-to-date. Like anywhere else, you have good and bad staff, it just depends on how you are with them. If you have a good attitude, then they're gonna reciprocate and respect that. A lot of them respect the residents. I would probably say 98% of them do. They do very well with cleanliness. Housekeeping goes through two, three, or four times a day and they make sure that everything is wiped down. They wax the floors, and they sweep the floors. The tiles are always washed, and the trash is always empty. You don't have trash sitting in the corner. The food is good. A lot of times, they have more than I can eat. They give you good proportions, so it's good all the way around. We have bingo and nailcare for the males and females. We have monthly birthday parties. We have music and dedication or devotions for church service type things. Right now, with the COVID and everything, it's hard for people to come in, so we do our own praise and worship. They have enough staff, but people get sick and they have to go home, so it's nice if you have people that can be on standby. Everything is very well maintained. It's an older building, so it needs improvement in some places. They make sure the residents are engaged. They make sure that you're not just sitting around twiddling and in the bed all the time. They make sure they get you up and be interactive. If you have a loved one that needs a place to have care, I would recommend The Blossoms at Cumberland. The staff that they have here do care about their residents. If you have a need, they do what they can to help provide it for you. If they can't, they try and find a way to get it for you or they will solve the problem if you have one.

Happysun

I went to visit my family member because she had just been placed in this facility. The facility was located in a very quiet downtown area. The outside of the facility is nice. Also, the inside was really nice as well. In the front entrance there was a living room area for those who lived there to sit with their friends. And the area was really nice because they could see the outside view of nature as well as everyone who entered the building. The staff members did help me find her room, which was really helpful. I was able to see the office areas as well of those who worked in the office. I thought this was great for when people had questions or concerns. I did visit with my family member and she told me that she stayed in the newer side of the building. I wondered for a little while why wasn't the entire building updated. We decided to walk around, I did see the other side of the building it was a little old, but really clean. We saw many of the staff members working and they were really nice and friendly. After visiting her for a while I had to go to the restroom and I wasn't impressed at all. The reason why was because the restroom was really small and older and the toilets were really tiny. And the restroom didn't appear to be really clean. I did stay for dinner with her, but she told me that she wasn't impressed with the food. She told me it depends on which cook is there on how the food would taste and be prepared. Therefore, I asked a staff member if it was alright if I went to get her and myself some dinner and bring it back. I was happy because this was fine with the staff members. They didn't really have a private dinning area for me and her to visit, so I took the food to her room and we ate there.