Hickory Heights Health & Rehab

Teresa

My mother is in Hickory Heights Health & Rehab. She's there for rehab and she's going to be there long term, but we decided not to. There were too many problems. This is the second time she's been there. She was there for 100 days the first time and it was better. They've got a lot of turnovers. She's in a shared room and she's not going to activities. When she wanted to get one, they just left her out there and she was hollering for help to go back to the room. One of them told her that she wasn't her patient, so she couldn't help her.

trionna

If the patient can't help themselves, or has dementia, they are not cared for properly. If they can't feed themselves, the plate is put in front of them. My brother can't feed himself and I was told by a staff he hadn't eaten in two weeks. He looks like he weight 80 pounds. Please, I advise anybody not to put their love ones in this facility. E. Morgan-Tolbert

Beverly

I am staying in Hickory Heights Health & Rehab. I've come here for rehab several times before when I've been in the hospital. I like the people here. I'm in their nursing home now, and they have good patient care. The staff is all considerate, too. Some days the food is good, some days it's bad; it just depends. Every day we have things to do. We have bingo and we play cards. We have a hairdressing class, where we get our hair and nails done. We also have a big backyard area, where we can go out any time we want to. They keep the facility well-cleaned. Someone comes in here every day to do the cleaning. I think it's a little expensive, but all of them are.

fonman

Watch out for the food they over salt everything, and if not salt it is spice to the point it is inedible, I am on a salt restricted diet and yet my food was so salty I could not eat it or so spicy was to hot to eat so I started having it delivered from outside, one time they delivered spoiled milk to the entire wing and may have been the whole facility, I was on the 200 hall for Rehab and for the most part they were beyond great, they knew the food problem but could do nothing, as for as nursing the only problem was the graveyard it was like they were just phoning it in and they might have become they spent the whole night on the phone lol, Great place just stay in touch and watch them, you and your love one need the help at this time

Mission 2022

My relative is receiving the care he requires. The staff is respectful and courteous to my relative and family. The rooms are nice. My family member doesn’t care to participate in activities. However, activities are provided to strengthen one’s physical and cognitive skills. I am no aware of the amenities offered. Whatever they are my family member is satisfied with what’s available.

billyjoel

I would not advise for anyone to place their loved one in these people care i have a family memeber who has been neglected and ignored due to poor staffing. Family memeber could have died under their care luckily thats not the case we got our family member out in the nick of time!