I was not impressed with the staff at the Heritage Village Assisted Living & Memory Care. I was impressed with the facility. The only thing I didn't like about the facility was that they were separated into houses. The houses were very nice, but there really wasn't much in each of the houses. There was just one central sitting room for all the activities, the eating, the kitchen, the living room, the dining room, and the activity room. They are all one big room. There was no no getting away from that. It was all central in one area, and it was just like a big house. There wasn't much in terms of any kind of independence or privacy.
I did not try the food, but I was really impressed with their kitchen. It looked like a chef's kitchen, and it smelled good. It seemed like the food offerings were very healthy and fresh. It's really too far from us.
Heritage Village Assisted Living & Memory Care
Offers Assisted Living and Memory Care
12 Reviews
8035 E. Brown Road, Mesa, AZ 85207
Call
(800) 385-2527
Reviews of Heritage Village Assisted Living & Memory Care
Assisted Living Reviews for Heritage Village Assisted Living & Memory Care
December 21, 2021
I visited this facility
March 20, 2020
I am a friend or relative of a current/past resident
Beautiful property, always clean. Beautiful houses and each has such an individual characteristic. They each have an unique feel to them, from the residents and staff. The housekeeper keeps the rooms so clean!. The service and care is awesome. Staff is so friendly and caring. I love that each house has a dedicated cook really making it feel like a home. Barbara, the Activities Director, provides the residents plenty of activities to choose from and really gets involved with the likes and interests of the residents here. Definitely the top choice for our loved ones' new home.
March 20, 2020
I visited this facility
I visited this community as I am looking for a place for my parents. I was greeted by many friendly faces. I was given so much information and the community is absolutely beautiful. I decided to move forward. My parents moved in. It was such a big adjustment for us all but we were constantly in touch with the staff and we feel more and more comfortable every day. What a wonderful facility. Everyone really works together and is prompt to answer any questions or concerns I may have. Mom and Dad are so happy. They have daily exercises and activities that they enjoy and look forward to. This has been the perfect fit for my parents. It is just big enough where they can get the socialization they need and also their privacy in the comfort of their bedroom. I am so glad I found this place. It has been a blessing to us all. Very family friendly.
March 16, 2020
I visited this facility
Heritage Village Assisted Living looked nice, but it wasn't what we were looking for, and it's more expensive. The apartment we showed looked nice, although it's smaller and more expensive than my dad's current place. I met a few of the staff members and they seemed pretty nice. Their dining area was alright, but they didn't have a lot of the extra amenities and things to do so much. The place itself was pretty clean. I didn't see any activities at all during my tour. They were all in like little separate smaller communities but each one has their own controlled central area with different layouts. It looked nice.
April 07, 2017
I visited this facility
This place is beautiful but the service is crappy. I was not impressed. I was looking for a place for my father, i had spoken to Stan, who is the director there or in admissions. He was just plain rude and instead of giving us the tour an MA did, eho couldn't answer a lot of our questions. I left and did not place my father there. No thanks
February 23, 2017
I visited this facility
Heritage Village was a very nice place, I liked the way that they had the community setup; it's not the traditional assistant living layout that I am used to seeing. It was more family style living and houses, so I thought that was a very interesting concept. The bedrooms were fairly small; I think that would need getting used to for some people, but the amenities that they have were very nice, and the staff was very kind. It was probably more money that we were looking to spend, but it was very nice.
August 23, 2016
I visited this facility
Heritage Village Assisted Living is a brand-new, beautiful facility for long-term care. There are 16 people per house. It’s sort of like a home with a kitchen in the middle. It’s very nice, well done, and well built. The staff is fabulous. They were having dinner when we went there, so that was nice. They had a salon and other activities like exercise, singing, and music.
July 29, 2016
I visited this facility
I was able to visit Heritage Village, and it looked like it was well staffed. It was brand new, so it’s beautiful and homier because it was in a large home. The kept 16 residents per hour. It has a regular kitchen and a family-room type setting. Their rooms are beautiful. They were single beds in a room, just like in home. They had scheduled breakfast, lunch, and dinner.
June 17, 2016
I visited this facility
They didn’t know I was coming to Heritage Village. The place was very small, and they had elderly people sitting everywhere all squashed in together. The kitchen was bigger than the place for them to sit and watch TV. They showed me a room where my friend could take a shower, and she told me a little bit about it. They might be very good at taking care of the patients, but not talking to people.
February 14, 2016
I visited this facility
I like everything about Heritage Village. It's new, small, and very personalized, and I like the location. The staff is very good, very compassionate, helpful, and kind. It's a new place; so they're modern, convenient, with nice showers, and nice bathrooms.
Memory Care Reviews for Heritage Village Assisted Living & Memory Care
March 11, 2022
I am a friend or relative of a current/past resident
Heritage Village Assisted Living & Memory Care were very helpful right from the get-go. They kept the appointment as they were supposed to. They were very open about what services they provided and how much it would cost. I did not get a salesman feeling from them, whereas I did from some of the other places. Others were a little pushy. Heritage Village was not, and that made a big difference to me. Now that mom has moved into their memory care, I'm extremely happy with the service. They've been very attentive to her needs. Everything that they said they were going to do, they did. They even moved her into a new facility. They gave me a discounted rate for the move-in. Their prices are extremely competitive. So, I would highly recommend them to anybody looking to have a loved one cared for. Mom seems happy with the food as well. There's a nice little outside area at each of the houses, so they could sit outside, and they have an activity guy running around the different houses.
March 18, 2021
I am a friend or relative of a current/past resident
My husband is in memory care at Heritage Village. So far, so good. He hasn't been there very long, and we're still in the adjustment period. The staff members I've dealt with have been very helpful and very nice. I've only seen the apartment building from the outside, but it's very nice, and apparently it's fairly new. I also know that they try to keep them active, and apparently he is participating. That's really all I know at this point. This is all very new to me, and with the virus, you don't get to go in and physically look at things. The facility was very nice, and when I went into the office area, it was very nice and very clean, too. The value for the money seems to be comparable to most other facilities, and everybody seems to charge the same amount for the same care.
Costs for Heritage Village Assisted Living & Memory Care
Services and Amenities of Heritage Village Assisted Living & Memory Care
Costs
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $2000; Assisted Living Is Rent + Care/Memory Care Is All Inclusive
- Assisted Living Starting At: $3800/month
- Memory Care Starting At: $4200/month
Room and housing options
- Companion Suites: Yes
- Housing Extra: Private & Shared Bedrooms
General
- Resident Capacity: 184
- Respite Care
- Pets: No Pets Allowed
Licenses
- State Licenses: 8L10534C
About Heritage Village Assisted Living & Memory Care
It is our goal to create and provide a safe home-like environment for each of our residents and Super Caregivers. The way we provide this environment is by making our communities beautiful, clean and delivering “WOW” experiences.
Our SUPER Caregivers are committed to providing the following to our residents:
- Delivering “WOW” Experiences
- Being Flexible and Teachable
- Being Responsible
- Being Compassionate
- Creating Positive Interactions
- Building Staff Synergy
- Communicating
- Creating a Home-Like Environment
- Being a SUPER Caregiver
- Creating Fun, Smiles and Laughter
At Heritage Village Assisted Living & Memory Care we provide the following services:
- Three meals daily
- 24 hour care
- Life enhancing activities
- Regular wellness checks by RN
- Scheduled transportation
- Housekeeping and linen service
- Cable television
- Assistance with bathing, dressing, grooming
- Medication administration
- Laundry service
- Escort to meals and activities
- Assistance with ambulation and transfers
- Incontinence care
- Special diets
- Eating assistance
What Makes Us Special
We know that if your loved one is in need of Assisted Living then Heritage Village is a wonderful place to call home. Thank you for placing your trust in us and allowing us to care for your loved one.
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