The most helpful part of the care is the consistency.
The agency has been really responsive to any concerns.
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Reviews of Home Helpers of Mequon
Home Care Reviews for Home Helpers of Mequon
December 17, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
I like the communication.
We have had one of the same caregivers for years now. I like the consistency.
November 18, 2020
I am a current client of this provider
My mother only has one caregiver and she has worked out very well. If our family member is happy, we are happy.
It is a company that is local. If there is an issue, it would be nice to have an office nearby.
November 16, 2020
I am a current client of this provider
They make my life bearable, especially being locked up. It gives me the opportunity to get outside.
They seem to care.
November 09, 2020
I am a past client of this provider
The caregiver was friendly and was helping her take showers to make sure she is safe.
I liked the caring and dedicated caregivers.
October 26, 2020
I am a current client of this provider
When I was living on my own, the caregivers at Home Helpers helped me with my housework and things I can't reach. In my facility, they helped with my packing when I moved over.
I have had trouble in the past with Home Helpers where they don't send a caregiver when they are supposed to be there, or they send a caregiver when they aren't supposed to. It's a communication issue.
October 13, 2020
I am a past client of this provider
They could have been here 24 hours instead of 12.
The caregivers that we have are good and they are kind.
October 06, 2020
I am a current client of this provider
She is able to stay within the home and get 24 hour care.
I like that they have a registered nurse as part of the team.
September 24, 2020
I am a current client of this provider
They assist her with helping her clean and vacuum where she can't vacuum anymore.
They are able to adapt to anything for the person they are caring for. There are differences in needs for the person.
September 15, 2020
I am a past client of this provider
The caregivers were caring and attentive for my mom. The caregivers should've done better with the cleaning and cooking.
They have wonderful staff and are flexible with the schedule.
August 05, 2020
I am a current client of this provider
It has allowed me some free time. I get 24 hour care for husband. It has provided relief.
They haven't stolen my jewelry like another company.
August 05, 2020
I am a current client of this provider
They come once a week, mainly for his bath. The lady that comes does a wonderful job with that. I haven't gotten out a lot so they give me time to do that.
They've been very responsive. I've had periods of time when I haven't needed them and they've been on the spot with coming back.
July 22, 2020
I am a current client of this provider
They help her with physical stuff that she needs and some food prep.
The staff is friendly, well trained and they communicate well.
July 16, 2020
I am a current client of this provider
They've been compassionate with my mom and dad during this time. They help her stay in the home, which is her main wish.
They have a great team. We transitioned my mom into hospice care and they've been helpful with going through the entire process.
June 22, 2020
I am a current client of this provider
They do a good job.
They are reliable.
June 11, 2020
I am a past client of this provider
They could have been a little bit more attentive and done some more things around the house. Sometimes she didn't always do everything I thought she should have. She would do dishes or laundry and she would put things away in places I wouldn't put them, which caused me to hunt around for an object. She had a couple of physical issues.
They helped me with my daily tasks. They were always prompt, rarely late, and never missed a day.
June 04, 2020
I am a current client of this provider
I have a list for her each day. She does everything I ask her to do, as well as some things I don't ask her to do.
They're very thorough and hands-on.
May 21, 2020
I am a past client of this provider
They took good care of her in a good way.
The personnel were outstanding.
May 08, 2020
I am a current client of this provider
I do not know what I would be doing without it. My sister would lose her mind without them. She would be very depressed.
The person that interviewed me who is in charge was very personable and was very understandable.
May 07, 2020
I am a current client of this provider
I like them being there and being supportive. They have been very consistent. We both feel secure.
I like that the office people are always available and I like how there is a nurse. Our aide is fantastic, and there is a good consistency.
April 07, 2020
I am a past client of this provider
I wasn't over there, but I have a disability myself so I didn't get over to the house as much. In the two and a half weeks I didn't make it over about once or twice. From what I was told she was well taken care of. She spoke highly of two or three of the people.
We had two people from the company plus the initial head person who came in. We were really pleased with two or three of the people. We had some issues with fill-ins, but most of it was good.
March 20, 2020
I am a past client of this provider
They did not have a positive impact. They need to do better about sending the right person to the right place.
I think they could have been better about communicating with me.
March 12, 2020
I am a past client of this provider
I thought I was going to have a nervous breakdown when I opened the door and it was someone different.
I would recommend them if they kept their word and sent fewer people.
March 06, 2020
I am a current client of this provider
They could have a watchful eye on our mom.
They could have more consistently.
February 28, 2020
I am a current client of this provider
I am very satisfied with what services I have now.
I think they are professional and well trained.
January 24, 2020
I am a past client of this provider
It gave me the comfort since I couldn't stay there 24/7.
I've done it twice. They worked with me because my mom was stubborn and didn't think she needed the service, so they worked around her.
December 20, 2019
I am a current client of this provider
When I'm no longer able to do things and I don't have someone else to help, they are there. I don't need a nursing home because of them.
They call up once in a while to see if I'm satisfied. They are always available.
December 19, 2019
I am a current client of this provider
They are able to answer the daily calls of life and our ADLs.
They are caring.
December 13, 2019
I am a past client of this provider
They were doing a great job.
The girl was a very good worker and came on time.
November 15, 2019
I am a past client of this provider
It allows me to head back to Arizona with fairly peace of mind that things are being taken care of back there.
They are here two hours per a day, and we need someone here for four. The person just sits around and doesn't know what to do, and that seems to be a little unnecessary. It's not the caregiver's fault because the owner changed.
November 06, 2019
I am a current client of this provider
They do not wait to be told what to do, and they come up with things to do for me.
I like that their personal interest.
October 24, 2019
I am a current client of this provider
They are able to give me peace of mind and free up my time to help my immediate family.
They are very responsive and reliable.
October 03, 2019
I am a past client of this provider
It helped me that I didn't have to go over there everyday.
To be honest, when I interviewed, I told them our needs with cooking. She was malnourished, and they needed to make sure she ate. Everyone just listened to her when she said she wasn't hungry. They wouldn't feed her. Her nutritional status did not improve. They did whatever she asked, but they didn't do what the family wanted.
September 25, 2019
I am a current client of this provider
The interaction has been very helpful.
I like the consistency of the caregivers and the communication.
September 24, 2019
I am a current client of this provider
They offer suggestions for dealing with things that I would not have known what to do about.
They are responsive.
August 26, 2019
I am a current client of this provider
They're prompt, and they seem to know what they're doing.
I think they really pair the caregiver with the client, and they try to make sure that we're getting the services that we need.
August 19, 2019
I am a current client of this provider
They do a lot of things for her and extra things as well, such as doing her hair.
I like the nurses she has had.
July 31, 2019
I am a current client of this provider
They are just helpful. They are good to me and caring.
I like the caregivers I have and the nurses too.
July 17, 2019
I am a past client of this provider
Some of the caregivers that we had were not appropriate for my loved one's needs. They would just let him sit in front of the TV instead of engaging with him.
I should have been more vocal when the caregiver was not working for us.
July 17, 2019
I am a past client of this provider
They did everything I asked for.
They go out of their way to get someone who is personable and goes out of their way to help you.
June 26, 2019
I am a past client of this provider
The caregivers cleaned the house.
It was alright. I had nothing against the company or the service. It was okay. The caregivers were pleasant and handy to have.
May 30, 2019
I am a past client of this provider
I would have been all alone and have to take care of him. He was very sick, and I had to go tour and do chores. The girls were very nice. We had no problems.
They know my son, and they were very nice. I liked them, and the girls were good.
May 28, 2019
I am a current client of this provider
Our current caregiver is outstanding. We've had a few different caregivers. They could make sure the training is consistent through the caregivers. It comes down to the personalities of the caregivers.
It's really individual. Not all caregivers are the same, and some are better than others. It's a matter of finding the fit caregiver wise.
May 16, 2019
I am a current client of this provider
I think they should give their caregivers hygiene classes because one of the caregivers that I rode with in their car was very dirty, I did not feel very comfortable.
I wouldn't recommend them but the last two people they sent were very dirty.
April 15, 2019
I am a past client of this provider
I was recovering from surgery and some broken bones, so I needed them to help me get through my daily life.
They are reliable and they know what they are doing.
April 15, 2019
I am a past client of this provider
They made things easier by helping quite a bit.
I liked everything about them and have no criticism.
March 20, 2019
I am a current client of this provider
It allows me to get out of the house and do things I need to do.
We have had a lot of turnover with people so they could have more consistency.
February 26, 2019
I am a past client of this provider
They took my dad to surgery early in the morning when I could not do it.
I liked working with the caregiver.
January 30, 2019
I am a current client of this provider
The services give me the freedom to go out and shop, feeling comforted about the care that my loved one receives, without worrying about them.
The caregivers have been very excellent.
January 25, 2019
I am a current client of this provider
They've offered needed assistance. It allows me to go to work.
They have caring people and they're well-qualified.
December 08, 2018
I am a current client of this provider
They help the most by being behind me, and they knew what would happen to me before I did.
I really like that they are caring towards me.
December 06, 2018
I am a past client of this provider
My husband was the one they were caring for mostly, and they were there to provide medical care. The nurse help was the best part about it for us.
I have no reason not to recommend them. The service was prompt.
December 05, 2018
I am a current client of this provider
They could keep people more steady so that we could have the same people.
They seem to change people very often. We have been with them for two years, and we have had five different caregivers.
November 30, 2018
I am a past client of this provider
They were very helpful to her. She was living the life.
They were so efficient and quick.
November 28, 2018
I am a current client of this provider
They have been quite helpful because they are here to provide extra help to my daughter, who provides care for my husband and me. When my daughter has to get the children ready for school, they are here to help us.
I like that they do whatever I ask them to do.
November 15, 2018
I am a current client of this provider
Most of the caregivers are fantastic. They allow my mom to stay in Milwaukee, and it allows me to keep my life in Minnesota. Otherwise, I'd have to be there with her, and it's hard to keep a job from that distance.
There has been one issue. There were a large number of caregivers sent to my loved one and that freaked her out. She has memory issues, and she was constantly waking up to a new stranger.
November 15, 2018
I am a current client of this provider
They are helping me a lot. Since I don't drive they take me places I have to go. When we get home from shopping they get everything put away for me in a very orderly way.
They are polite, efficient, very friendly, they do everything you want them to do and are there when you need them.
September 29, 2018
I am a current client of this provider
They give me a break from care giving.
They're always on time, and at least one out of the three do an excellent job as far as doing what we ask them to do care wise and home wise.
September 21, 2018
I am a current client of this provider
They do a lot of things for us. I appreciate it.
They've been very good.
August 31, 2018
I am a current client of this provider
I am able to go to work and life runs pretty smoothly.
I like the girls and I like the consistency of having the same caregiver.
August 29, 2018
I am a current client of this provider
They regularly check up on my mom. Without that, we would have to make drastic changes. They have also been remarkable and made many recommendations to increase her care.
My mom has been nasty, and these poor people at Home Helpers are trying to help.
July 30, 2018
I am a current client of this provider
They help the most by taking care of some of the things that I used to do for my loved one.
They have a great staff, so far.
July 25, 2018
I am a current client of this provider
They ease my mind.
They are very personable and reliable.
June 19, 2018
I am a current client of this provider
They know how to connect with her.
It is very professional and personalized to the client's needs.
May 29, 2018
I am a current client of this provider
It makes my life much easier to have services for my mother.
They are very responsive and flexible.
May 17, 2018
I am a current client of this provider
She's not too receptive of it, but hopefully eventually she'll get used to it. It makes our life easier because we know that she's safe.
They're friendly and they seem to do what's expected of them.
May 17, 2018
I am a current client of this provider
They are just friendly and nice. They do everything I ask of them and they are just so great.
They are really great people. I don't know how to explain it, but they make me comfortable.
April 27, 2018
I am a current client of this provider
They could reduce the amount of turnover for staffing. The facility he is at requires that he receives extra care. The care allowed us to avoid a disruptive incident. My dad has dementia, so he needs more steady care than a lot of turnover.
April 26, 2018
I am a current client of this provider
One of their caregivers goes above and beyond. They are reliable. They help take care of my loved one. They have enabled my loved one to stay in assisted living as opposed to being in full nursing care.
April 24, 2018
I am a current client of this provider
All of the workers have treated my mom like she is their own mom. They are so kind and trusting. I know my mom and dad are in good hands, so I can do other things.
March 15, 2018
I am a current client of this provider
The people that come here are very nice. They do the laundry for me.
February 21, 2018
I am a current client of this provider
They've been coming in for the last three weeks to help me get ready and they've been great. They're always willing to help. They make my life easier. The floors are picked up, things I can't reach are put away, and a lot of little stuff like that is taken care of.
January 18, 2018
I am a current client of this provider
They're very good and pleasant. The caregiver helps to keep my home clean because I like living in clean condition.
December 19, 2017
I am a current client of this provider
I would tell someone that Home Helpers is very easy to communicate with and have quality caregivers they employ. Knowing my loved one is receiving quality care helps elevate stress. It has improved my loved one's health.
December 15, 2017
I am a current client of this provider
Home Helpers is prompt and well scheduled. Most of the time, the aides are well trained. Home Helpers mainly makes life easier by befriending my loved one and acknowledging her as an equal. They are very caring for her.
November 17, 2017
I am a current client of this provider
I like Home Helpers because the caregivers have all received the same training.
Home Helpers helps my husband, which is a help to me. They allow me to go out by myself to do grocery shopping.
November 17, 2017
I am a current client of this provider
Home Helpers meets our needs that we have right now. The services allow my loved one to get to church and to her exercise classes because she needs someone to drive her.
September 20, 2017
I am a current client of this provider
Our caregiver from Home Helpers has been very good and has given us a good experience. The services from Home Helpers have helped to deal with things that we normally would have to do ourselves.
September 19, 2017
I am a current client of this provider
I would tell a friend that Home Helpers is very dependable and flexible overall. Home Helpers comes every Thursday, so they allow me to go out while they care for my husband on those days.
August 22, 2017
I am a current client of this provider
The multiple service that they provide are great and I like them. It is easier to get around, and participate in activities.
July 26, 2017
I am a current client of this provider
Home Helpers is reliable and caring. They provide quality care us. Home Helpers has made my life easier by coming in when I can't be there.
June 09, 2017
I am a current client of this provider
I am totally pleased with Home Helpers. Home Helpers is very programmed and performs professionally. Home Helpers makes life easier for me because the caregiver will re-wrap the client's legs, which I can't do.
May 01, 2017
I am a current client of this provider
Home Helpers has good caregivers that they send out to my home. The caregivers are able to provide me with a lot of different types of services for me. I like all of it.
April 24, 2017
I am a current client of this provider
Home Helpers is a good agency and I like them a lot! The caregivers from Home Helpers are very helpful. The caregivers take care of me and shop for me. I enjoy the company the caregivers provide.
April 21, 2017
I am a current client of this provider
Home Helpers is a good agency because they listen to what I say and correct things that don't work immediately. The services are helpful because I am not physically able to do everything my husband's care requires, so the caregivers do it.
April 03, 2017
I am a past client of this provider
I would hesitate to recommend Home Helpers because they aren't covered by insurance. Home Helpers' services gave me a good start in coming home and getting situated.
March 03, 2017
I am a current client of this provider
Sometimes the caregivers are good, and sometimes they are not. You have to keep in communication with the office to find a replacement and let them know what is going on. The service does not have much of an impact because Home Helpers comes when my mom is sleeping. They may give her a drink or snack.
January 28, 2013
I am a current client of this provider
My daughter and her husband knew of Home Helpers and got them for me. I like the girl that they sent. I have no complaints towards them. I've been happy with them around to help me. They're very good and I'm satisfied with their service.
September 12, 2012
I am a current client of this provider
My folks moved to an Assisted Living Community and been there since October 2011. My folks have two different situations going on. My mom has dementia and is physically fine. My dad is 35 mentally but physically he can not walk 10 steps without losing his breath.
Around summer, we knew we needed a greater level of support in their Assisted Living Community. Home Helpers sends in a caregiver 7 days a week, 12 hours a day to help my parents maintain their apartment, companionship, personal support such as dressing and showering and create different levels of activities for them. They all do such a great job in helping them get through their day and we have become very dependent on them very quickly. They provide just the right caregivers and that isn't always easy scheduling as we do need them 12 hours a day, 7 days a week.
We did interview several agencies in the area but what made our decision is having Tim and Laura. Tim is extremely dedicated and provides just the right customer experience and Laura is a register nurse and Laura provides another perspective to my parents care. We are treated like we are part of their family and they are there for us every step of the way. The level of service exceeds our expectations!
September 06, 2012
I am a current client of this provider
I have Tammy and I'm well satisfied with her. She does very good work. She goes right ahead and I don't have to tell her what to do. She knows what are things to be done. My cardiologist suggested I might like Home Helpers and thought I'd give them a try. At the time, they were just starting their business. Tammy comes to my place twice a week and helps me around with cleaning and laundry. She's been with me ever since I came out from rehab last April of this year. She represents the company very well.
August 13, 2012
I am a current client of this provider
They were recommended to us by the minister of our church. I have been incredibly impressed with Home Helpers company. They have some wonderful caregivers. They really improved the quality of my mom and dad's lives. My mom is 90 and my dad is 95. Dad is in mid-stage Alzheimer's disease.
My mother has many physical problems. She fell and broke her legs a year ago or so with a spinal fracture. Since then she had a lot of mobility problems. The caregivers take care of my mom and dad from 9 in the evening until 9 in the morning. They provide them exercise in the morning.
August 13, 2012
I am a current client of this provider
I know the Bireley family. I have known them for years, so I was very comfortable using their service. I just know how they work and raise a family and did other businesses. I felt more comfortable using somebody I know than another firm which may have been in business longer than Home Helpers.
My parents had no complaints at all with them. It worked out real fine between the caregivers and my parents. I have them in the morning 5 days a week. They make sure my parents are up and have breakfast. I've set out their morning pills and the caregivers make sure they are taken. They take care of their lunch.
I am very happy and very comfortable having them. I don't worry about being away from home. We have been with them since they started the company in April.
About Home Helpers of Mequon
"If you would like some help around the home, as you continue to recover from surgery, illness, or injury; or maybe you just need a little extra help to continue living independently, please think of us."
Home Helpers
(262) 806-4518
Non-Medical Home Care
Territory Served:
- ALL of Ozaukee & Washington County
- Parts of Waukesha, Milwaukee, and Sheboygan County
Owners:
- Laura Bireley - is a Registered Nurse with 25 years of Cardiology experience
- Tim Bireley - is a Certified Senior Advisor, CPA, and MBA with 30 years the of health care industry
- On-call 24x7 to meet your needs
- Free in-home care consultations
- Flexible caregiver hours from 1 to 24 hours
Caregiver Security. All Caregivers are:
- Employed, insured and bonded
- Federal & State background checked
- Drug tested
- Have license validated with State
- Trained by owners
What is our approach?
- The owners meet with every client and their family to develop the Care Plan, and they personally introduce every caregiver to the family.
- Our focus is to listen & fully understand your needs.
- Our caregivers possess the intrinsic values we hold dearly; respect, dignity, kindness, compassion & proactive advocacy.
How can we help you?
Here are just a few of the services we can provide:
- Laundry and light housekeeping
- Grocery shopping and run errands
- Take to appointments and meetings
- Meal planning and preparation
- Pick-up prescription
- Prescription medication reminders
- Bathing and personal hygiene
- Wardrobe selection and dressing
- Read mail write letters and pay bills
- Take walks - Visit family and friends
- Take to religious services
- Morning "wake-up" service
- Evening "wind-down" service
- Respite care
- Alzheimer's / Dementia care
- ...and of course, Companionship
Caregiver Information
Caregiver Skills Include:
Family Communication, Transition Issues, Communicating with Dementia Patients
Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes RN on Staff: Yes Get Costs
