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Home Instead - Cedarburg, WI

7849 Highway 60 Trunk, Cedarburg, WI 53012

(800) 558-0653

Verified Partner

4.58

(12 reviews)

Offers Home Care
Top rated on Caring.com

2022

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Reviews of Home Instead - Cedarburg, WI in Cedarburg, Wisconsin

4.58

(12 reviews)

    Top rated on Caring.com

    2022

    lilwhale

    5

    August 9, 2021

    I am a current client of this provider

    They do personal cares, bathe me, cook, light housework, even will water my plants outside. They will take you shopping or to appointments, We use my own van to go anywhere. Very reliable girls, usually on time unless they have personal issues or run over with another client, but someone will be here. I get along well with each caregiver, without them, I wouldn't be able to live at home...That would kill me :( So far Home Instead have been great, they make sure everything is okay

    MargaretL

    5

    March 18, 2021

    I am a current client of this provider

    The caregivers arrive on time, they do whatever is needed to help my mom in her Assisted Living facility. The agency is extremely receptive to any requests I have made. My 93 year old mother loves the ladies that come to lend a hand or to just be a companion for a couple of hours. I am so grateful for them!!

    seabags

    5

    November 18, 2020

    I am a current client of this provider

    very timely-extra care given-excellent attitude-attention to detail...

    Swifty

    5

    July 22, 2020

    I am a current client of this provider

    Home Instead gets our loved one up each morning in her apartment in assisted living and helps to get her dressed and ready for the day. We have the same caregiver in the afternoon to break up the long day where they do crossword puzzle, take walks and feed the fish. The evening care giver is the same all week and on weekends to keep the consistency flow going. Great workers and a great organization not only during this pandemic but always. No concerns when calling office staff if I need anything. Often taken care of right on the spot.

    Cindykat

    5

    February 21, 2020

    I am a current client of this provider

    Home Instead has been a very dependable, caring, and convenient organization to deal with for all my dad's needs. We have loved the caregivers who have worked with my dad as they have become friends and they genuinely care about him. Communication is great and they are very flexible with all our needs.

    Only the best for Dad

    5

    August 3, 2017

    I am a current client of this provider

    When we needed assistance for Dad after being in ICU and a brief assisted living stay, we looking into several options. After interviewing, it was clear Home Instead was our best choice and we're thrilled with that decision. They were prompt to respond to our initial requests; met with us on our time frame to discuss Dad's needs; and put any concerns to rest about how Dad would be taken care of in our absence. Dad absolutely loves his care giver and having that extra comfort of knowing someone is with him and assisting as he needs is a blessing. We made the right choice. We endorse Home Instead wholeheartedly. Blessing to the entire staff for your care and assistance! You ROCK!

    Spotty Girl

    5

    June 16, 2017

    I am a current client of this provider

    We have been with Home Instead for a few years. Both my Mom and Dad needed care. My Dad passed last year with caretakers by his side. He loved to tease and joke with them. I feel like we are really a family.Not only do the caretakers perform the routine duties, but they have been there to listen to and converse with my parents. Emotional support is just as important as fufilling daily needs. Everyone at Home Instead has been there for us through this difficult time and we dont know what we have done without their support.

    Bomber

    5

    June 14, 2017

    I am a current client of this provider

    My Mom has been receiving aid from multiple CAREGivers from the Cedarburg Branch for about a year. She struggles with Alzheimer's and a variety of other issues. Despite the challenges, the CAREGivers provided much needed assistance to her. Making her life much easier and more pleasurable.

    JM468117

    4

    November 22, 2016

    I am a current client of this provider

    We are using Home Instead for my father. They help him with his meals and make sure he is taking his medicines. However, on the day of our vacation, when we left, I called the company and specifically said that I wanted to know each day that they are there and everything is OK by way of text or an email. I gave them my mobile number, they had all the information, and I never once heard from them during the entire 9-day vacation. For that reason, I am disappointed. They need to improve on their communication. But I believe my mother is pleased with them because she speaks highly of the caregivers that she met, and for that I am grateful.

    Provider Response

    Hello JM, Thank you so much for your thoughts and the 4-star review. As you know, our CAREGivers are carefully screened, fully bonded and go through our exclusive multi-phase training. We are pleased to know our services were satisfactory. The communication issue is unusual and not exemplary of our normal engagement. Since this occurred before my assignment as the new manager, I would be open to discuss this at any time. Feel free to contact me. All the best, Shannon Achter Branch Manager

    rjkahn

    1

    February 18, 2016

    I interviewed this provider

    Our family met with HomeInstead to find a caregiver for my Mother. Initially we were very impressed with the represenitive and the caring attitude they showed to our family. After our first meeting, the coordinator met with my Mom to get to know her better so they could start presenting potential candidates to us. However, after the meeting with my Mom, even after numerous attempts on my part to check progress, WE NEVER HEARD FROM THEM AGAIN!!! As the owner of a staffing company, if I ever ignored a client in the middle of a search process, I would be out of business- plain and simple. It doesn't matter what the reason is that they couldn't identify a qualified candidate, but at a bare minimum they should have communicated to explain why and suggest alternatives- that is what professionals do. Making the decision to seek out a caregiver for a parent is hard enough in the first place, but it is infinitely more stressful when you place your trust in the wrong company. Safe to say, I would not recommend HomeInstead to anyone I know looking for a reliable source for Senior Home Care.

    Provider Response

    Thank you for your feedback. Please accept our apologies for not responding sooner. At Home Instead Cedarburg, Honesty is one of our company’s core Attributes, and we admittedly missed your review at the time. We are now actively monitoring all our reviews, so please contact us if there is anything we can do to help.

    Living with MS

    5

    February 24, 2015

    I am a current client of this provider

    We have been working with Home Instead since September of 2010. My husband has MS and then had a stroke in August of 2011. I work full time and, though I am home in the evenings, our Home Instead provider gives much needed assistance to me each evening. He also helps my husband with person care routines each night as he prepares for bed. While our caregiver is here, I’m able to leave the house to run errands, attend evening meetings, or spend time with friends. Our caregiver has become a very important part of our family. He is knowledgeable about my husband's routines and condition and readily assists as needed. He shares stories with him about hunting, cars, travel, and family. They watch Jeopardy and Wheel of Fortune and try to answer correctly before the contestants! This social interaction and conversation is so important to my husband's mental health. He spends a lot of time with female caregivers/nurses and I know he appreciates this friendship and male perspective. It is most important to me to know that my husband is cared for with kindness, respect, good humor, and skill. Home Instead provides us with this care.

    ProudMary

    5

    August 9, 2012

    I am a friend or relative of a resident

    Very gentle providers, they seemed to match the caregiver with the personality needed by the client.

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    Services and Amenities of Home Instead - Cedarburg, WI in Cedarburg, Wisconsin

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Cedarburg, WI in Cedarburg, Wisconsin

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Cedarburg, WI

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